Planet Ford - Service Center

SERVICE - F250 QUICK LANE OFFERS GREAT SERVICE. JEREMY WAS GREAT CUSTOMER SERVICE PROVIDER. ALWAYS A PLEASURE WITH THIS QUICK LANE LOCATION. THANK YOU FOR T QUICK LANE OFFERS GREAT SERVICE. JEREMY WAS GREAT CUSTOMER SERVICE PROVIDER. ALWAYS A PLEASURE WITH THIS QUICK LANE LOCATION. THANK YOU FOR TAKING CARE OF ME. More

Valet Service When I need service for my MKZ Black Label, Mason set me up for my automobile to be picked up at my office and a Loaner Vehicle for the Day. Prompt Ac When I need service for my MKZ Black Label, Mason set me up for my automobile to be picked up at my office and a Loaner Vehicle for the Day. Prompt Accurate Service and the Car looked brand new when I picked it up. Thanks for taking such good care of me. It is important because I own a business and ever minute I can save to get things done it worth a million! More

EXCELLENT CUSTOMER SERVICE I HAD TO TAKE MY NEW CAR IN FOR A REPAIR. JESSICA PITTMAN IN THE SERVICE DEPARTMENT TOOK EXCELLENT CARE OF ME. THEY WERE ABLE TO COMPLETE THE WORK Q I HAD TO TAKE MY NEW CAR IN FOR A REPAIR. JESSICA PITTMAN IN THE SERVICE DEPARTMENT TOOK EXCELLENT CARE OF ME. THEY WERE ABLE TO COMPLETE THE WORK QUICKLY, AND JESSICA KEPT ME UP TO DATE ON THE PROGRESS OF THE REPAIR. I WAS ALSO GIVEN A LOANER CAR WHILE MINE WAS IN THE SHOP. THANK YOU JESSICA! BEST CUSTOMER SERVICE EVER! More

Professional, Trustworthy, Vehicle ready when promised My customer service representative, Rios, was absolutely the best. He was truthful, courteous and informative. He explained what the issues were with My customer service representative, Rios, was absolutely the best. He was truthful, courteous and informative. He explained what the issues were with my car and what my options were. He explained in such a manner that a woman who knows nothing about what struts, sway bar bushings, timing gear, etc. do could understand. My car was ready to go when Rios initially told me it would be. Excellent service. Mechanic that worked on my car also excellent! Very happy with my experience! FYI .. my 2010 Taurus drives like a brand new vehicle … quiet, smooth, and peppy! Love it. Should be good for another 99,000 repair free miles as before. More

They fixed the problem I had in record time. I drove 70 miles back to planet ford - bypassed another ford dealership b/c I trust their work. miles back to planet ford - bypassed another ford dealership b/c I trust their work. More

Completly Satisfied We had our Lincoln MKZ in for service a couple of weeks ago.. The car would make a noise but didn't do it all the time, 'they found the problem and We had our Lincoln MKZ in for service a couple of weeks ago.. The car would make a noise but didn't do it all the time, 'they found the problem and the car was ready in a few days. The service department did a great job on locating the problem because the car runs well. We are well pleased with the work done on our MKZ when we take it in. More

Planetford is a great dealership. My transaction went very smooth thanks to Arthur Wooten's help. He was extremely helpful and went above and beyond. very smooth thanks to Arthur Wooten's help. He was extremely helpful and went above and beyond. More

New Wheels Had wheels swapped out for a set of take offs I bought at the Planet parts department. Everyone involved were very helpful and did a great job. Made Had wheels swapped out for a set of take offs I bought at the Planet parts department. Everyone involved were very helpful and did a great job. Made my Lariat look even more awesome. More