Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
233 Reviews of Planet Ford - Service Center
Sort by
November 17, 2019
Great people, service and the best deals. I have worked with this dealership for over 20 years and purchased at least 7 vehicles from them. There people and service have always been excellent I have worked with this dealership for over 20 years and purchased at least 7 vehicles from them. There people and service have always been excellent. More
by Rusty
November 16, 2019
Rick White Ownership Specialist Service Dropped my car off with Rick White after him asking about vehicle symptoms and he directed me to lounge area. I found him to be professional and knowl Dropped my car off with Rick White after him asking about vehicle symptoms and he directed me to lounge area. I found him to be professional and knowledgeable. My car was repaired and received a car wash. M Large More
by mlargeone
Employees Worked With
Rick White
November 12, 2019
F150 Service Good quality work, repaired in the quoted time frame. Would recommend for service work on your Ford, a bit more expensive than local repair shops, but Good quality work, repaired in the quoted time frame. Would recommend for service work on your Ford, a bit more expensive than local repair shops, but better more experienced technicians. More
by billcraig
Employees Worked With
Kristen Brown
November 12, 2019
Lousy service They did not do the maintainence check up that they said was performed. The person who took my car in was just interested in getting me out ASAP I su They did not do the maintainence check up that they said was performed. The person who took my car in was just interested in getting me out ASAP I suppose since there were quite a few people there. Use to be an excellent place for Ford maintence but NOT ANYMORE. Very disappointed. More
by LovemyFord
Employees Worked With
not sure of the name
November 12, 2019
I am very pleased with this particular store. I live closer to another, but the service experience didn't keep me returning. Good job Ryan closer to another, but the service experience didn't keep me returning. Good job Ryan More
by kathypolk
Employees Worked With
Ryan, with quick car, Spring , TX location
November 11, 2019
Chystal , service writer Chrystal was very courteous and helpful.She had the techs address all of my concerns . I was pleased and glad to see that ole fashion courtesy still e Chrystal was very courteous and helpful.She had the techs address all of my concerns . I was pleased and glad to see that ole fashion courtesy still exist . How refreshing. Thank you Planet Ford for making a simple service a pleasure. Randall Bullard. More
by Rbull1017%
Employees Worked With
Chrystal , service writer.
November 07, 2019
Great Service, Efficient and Professional The Alex ensured the after market team did a great tinting job. DeShawn also followed us to make sure I was completely satisfied. Very professional! The Alex ensured the after market team did a great tinting job. DeShawn also followed us to make sure I was completely satisfied. Very professional! More
by LadyG
Employees Worked With
Deshawn Allen, Alex Campos
November 06, 2019
Pablo took very good care of me on my vehicle. I was able to get ahold of him at anytime regarding my car! He was always prompt and has awesome customer service! to get ahold of him at anytime regarding my car! He was always prompt and has awesome customer service! More
by Tenn2tall
Employees Worked With
Pablo
November 05, 2019
Took my SUV in for a seat recall. The work was completed in a very prompt and professional manner. Planet Ford will most certainly be the dealer of choice in future service needs. The work was completed in a very prompt and professional manner. Planet Ford will most certainly be the dealer of choice in future service needs. More
by Tim Johnson
Employees Worked With
Jessica Pittman
