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Planet Ford - Service Center

Spring, TX

1.8
233 Reviews

233 Reviews of Planet Ford - Service Center

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December 10, 2019

Everytime my truck or wife's Edge needs some work I go straight to quick lane and talk to Ryan. He ALWAYS goes above and beyond. More

by Shawnzac
Recommend Dealer
Yes
Employees Worked With
Ryan
December 08, 2019

Service service was only ok this time in my opinion. not sure if you all still offer but I was offered to get my car washed this time. maybe it was too early. More

by deeman34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
December 07, 2019

Oil Change Arrived at 6:35am car was brought to pickup area at 7:00am processed out at 7:10am. Very quick service and happy as always for service done at this de More

by greggwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no comment
December 06, 2019

First oil change Appointment with Quick Change was as the name implies, very quick. Staff very helpful and cordial. I was able to drive to the location and return to m More

by pegstr11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Arceneaux
December 06, 2019

Sold me a brand new truck with a cracked intake manifold. My truck stayed in the shop for almost a month just to get it back and have to send it back the next day to have the alternator replaced. I have been More

by smiller21282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
December 06, 2019

Oil Change Planet Ford always has great specials, I went without an appointment, worked me in and had me finished in 30 minutes. I will be back! More

by MarkB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mounce
December 06, 2019

Great service and a great facility. Always clean and comfortable. The team here at Planet Ford is attentive to concerns and questions. Highly recommend buying and servicing Ford and Lincoln vehicles h More

by Ejnoonantx
Recommend Dealer
Yes
Employees Worked With
Crystal Pate , Patrick Huygen
December 06, 2019

Justin in the Quick Lane is my new hero. Good service. Very courteous young service rep. Waiting area was clean and comfortable. Very happy with Justin’s taking care of mr service needs. Brav More

by craiglevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
December 04, 2019

Had to wait 9 days to get in. After arriving there was no loaner car, and wasn't informed of one until that afternoon. After looking at a check engine light for 9 days (on a truck w 3000 miles), I was inform More

by nicfive1
Recommend Dealer
No
Employees Worked With
Oneal Baptiste
December 03, 2019

Visited Planet Ford for service on my Lincoln MKZ. Couldn’t be more satisfied with the friendly staff, clean waiting area with free drinks and snacks. Before purchasing my Lincoln I owned a BMW and ca More

by Kevin_henry1
Recommend Dealer
Yes
Employees Worked With
Donald Hansard
Dec 04, 2019 -

Planet Ford responded

Wow, that is quite the compliment and we thank you! Our Planet team always strived to provide top-notch customer service. We are happy to read you had a great visit and enjoyed our dealership's amenities.

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