Planet Ford - Service Center

Oil Change Arrived at 6:35am car was brought to pickup area at 7:00am processed out at 7:10am. Very quick service and happy as always for service done at this de Arrived at 6:35am car was brought to pickup area at 7:00am processed out at 7:10am. Very quick service and happy as always for service done at this dealership. More

Sold me a brand new truck with a cracked intake manifold. My truck stayed in the shop for almost a month just to get it back and have to send it back the next day to have the alternator replaced. I have been My truck stayed in the shop for almost a month just to get it back and have to send it back the next day to have the alternator replaced. I have been without my truck for over a month. There was very little communication from dealer on what was wrong and when I would get my truck back. This was a complete inconvenience for me seeing how I do not live in the area. More

First oil change Appointment with Quick Change was as the name implies, very quick. Staff very helpful and cordial. I was able to drive to the location and return to m Appointment with Quick Change was as the name implies, very quick. Staff very helpful and cordial. I was able to drive to the location and return to my home in an hour. I really appreciate prompt attentive service. More

Oil Change Planet Ford always has great specials, I went without an appointment, worked me in and had me finished in 30 minutes. I will be back! Planet Ford always has great specials, I went without an appointment, worked me in and had me finished in 30 minutes. I will be back! More

Great service and a great facility. Always clean and comfortable. The team here at Planet Ford is attentive to concerns and questions. Highly recommend buying and servicing Ford and Lincoln vehicles h comfortable. The team here at Planet Ford is attentive to concerns and questions. Highly recommend buying and servicing Ford and Lincoln vehicles here. More

Justin in the Quick Lane is my new hero. Good service. Very courteous young service rep. Waiting area was clean and comfortable. Very happy with Justin’s taking care of mr service needs. Brav Good service. Very courteous young service rep. Waiting area was clean and comfortable. Very happy with Justin’s taking care of mr service needs. Bravo. More

Had to wait 9 days to get in. After arriving there was no loaner car, and wasn't informed of one until that afternoon. After looking at a check engine light for 9 days (on a truck w 3000 miles), I was inform loaner car, and wasn't informed of one until that afternoon. After looking at a check engine light for 9 days (on a truck w 3000 miles), I was informed that there was no engine light on OR a history of codes on the engine. It was on when I dropped the truck off. I give this visit a "F" to Planet Ford. More

fast and friendly They got my vehicle in, changed the oil and I was ready to go all within an hour. Fast and friendly service, easy in and out. They got my vehicle in, changed the oil and I was ready to go all within an hour. Fast and friendly service, easy in and out. More

Appointments are a waste of time I set up an appointment to have a recall item repaired on my explorer. I set it up for 8 am ONE MONTH in advance. When I arrived Pablo informed me tha I set up an appointment to have a recall item repaired on my explorer. I set it up for 8 am ONE MONTH in advance. When I arrived Pablo informed me that even though it was a half day job it may not be ready till the next day because there were so many cars ahead of me. I asked him how there could be that many cars ahead of my 8 am appointment when it was exactly 8 am? He said they all had appointments. I got my car back three days later at 7 pm, only because I told him we were picking it up whether it was repaired or not because I needed it for the weekend. Although Pablo did keep me informed of timelines during the three day ordeal, it is ridiculous that I had no access to my car (or my moms wheelchair) for three days after I made an appointment for a quick recall repair. Also I was told no loaners were available to me. Yesterday I got another recall letter... but I’d rather cut my hand on the sharp metal seat track then risk losing my vehicle for countless days More