Planet Ford

Dimarious and his mgr were unwilling to sell. More excuses and slow walking than I could stand. .. car needed service and I wanted to leave w it.. I had title CLS53/Bo h keys and cash fiancé a l More excuses and slow walking than I could stand. .. car needed service and I wanted to leave w it.. I had title CLS53/Bo h keys and cash fiancé a little.. it was an easy sell. I loved it ..asked to service car make ready. Never any zip to make it happen . Then the manager in his flip flips , wants to follow suit.. need better leaders. Neither were customer service oriented…keep your car Lazy Lincoln staff.. . I knew my sales person was not the one for me, it happens he just wasn’t with it, I kept having to tell him, get the key, what’s the price? Go get it. Kept repeating car hasn’t been serviced yet, suggested be serviced im coming to buy it in a.m. told him again I was on the way. He couldn’t we can’t etc.arrived asked to appraise my car he took his time as expected. So I asked to get someone who likes to make things happen. glipped to the bearded short manager w glasses. Who we were telling we want appraise my car, and he was just confrontational . I didn’t want to deal w a lazy person who says can’t, and doesn’t act like he wants to sell me a car. I was making it easy. Prepared and ready to leave w that car. I have Been wanting that car for many years and it was right there so it was personal for me.. but it’s a car.. RANDALL REED PLANET LINCOLN YOUR STAFF THIS MORNING IWEAK However, at close last night, there was a manger tall in corner office (White guy w glasses,) who was very personable and earned my business despite the lazy kid sales peeson More

Terrance Chassion was very friendly, knowledgeable, and helpful. He made us feel important and took the time to answer questions about their vehicles. I was very impressed and appreciated the time that he helpful. He made us feel important and took the time to answer questions about their vehicles. I was very impressed and appreciated the time that he spent with us. More

Amazing service throughout the whole process, from beginning to end Terrance gave the best service and answered all of my questions. He made the purchase of my new Bronco so much easier, will definite beginning to end Terrance gave the best service and answered all of my questions. He made the purchase of my new Bronco so much easier, will definitely recommend him to anyone looking to buy a new vehicle for an easier and friendly process. More

I recently had the pleasure of working with Terrance at Planet Ford, and I couldn’t be more thrilled with the experience. He was knowledgeable about the different models and their features, and he patient Planet Ford, and I couldn’t be more thrilled with the experience. He was knowledgeable about the different models and their features, and he patiently answered all my questions. Not only was Terrance professional and knowledgeable, he was transparent about pricing & financing options, making this entire experience stress-free. Overall, working with Terrance was a breath of fresh air. If you’re looking for a knowledgeable & trustworthy salesman, I highly recommend! More

My salesman Jacoby Garmon provided excellent service, communication, and knowledge throughout my purchase. He was attentive and went above and beyond to make sure that I was able to purchase the truck I communication, and knowledge throughout my purchase. He was attentive and went above and beyond to make sure that I was able to purchase the truck I asked for. I highly recommend him to others in purchasing a vehicle. More

Had very poor experience with service department. Dealership has over 4 week delay in availability of loaner car and manager of service department just laughed in my face and hung up the phone. Deale Dealership has over 4 week delay in availability of loaner car and manager of service department just laughed in my face and hung up the phone. Dealership leadership did not seam to care, very disappointed More

Very efficient process. Everyone we met was pleasant to work with. Terrance listened to what we wanted and was able to get us the vehicle we were looking for. We had a very Everyone we met was pleasant to work with. Terrance listened to what we wanted and was able to get us the vehicle we were looking for. We had a very positive experience. Will definitely be returning customers. More

Jacoby German was exceptionally easy to work with. He spent a lot of time with me to find the perfect car. This is my second Ford from Planet Ford! He spent a lot of time with me to find the perfect car. This is my second Ford from Planet Ford! More

The experience was good and easy to work with . I will refer friends to planet ford for business I will refer friends to planet ford for business More

I had a great experience at Planet Ford purchasing my new vehicle.. Mr.Terrance, the salesman was very understanding and helped me find the right vehicle.. just what i wanted! I strongly recommend you go to vehicle.. Mr.Terrance, the salesman was very understanding and helped me find the right vehicle.. just what i wanted! I strongly recommend you go to him when trying to purchase a new vehicle! More