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Planet Ford
Spring, TX
1,796 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,796 reviews
August 31, 2019
Multiple time buyer Planet clearly demonstrates a commitment to a culture that values repeat customers. We came to a.fair price on the new vehicle and the trade-in. Ziad Planet clearly demonstrates a commitment to a culture that values repeat customers. We came to a.fair price on the new vehicle and the trade-in. Ziad was efficient but not overbearing. He is well informed on the product line and communicates well. Andrew in aftermarket was very helpful and knowledgeable, and not at all pushy. Chris in finance was thorough, efficient and informative. Overall, a very positive experience. We will be back...again. More
by Wknd@4d
Employees Worked With
Andrew Risner, Chris Peterpaul, Ziad Fatayergi
August 30, 2019
A great experience Amazing customer service !! Very good prices they defenitly know how to work with you and put you in a vehicle that’s perfect for you !!! Amazing customer service !! Very good prices they defenitly know how to work with you and put you in a vehicle that’s perfect for you !!! More
by Jenny1004
Employees Worked With
August 30, 2019
Amazing and quick Ilwe had an amazing experience with William B and all the people at planet ford. Very experienced and helpful. Quick and helpful. Recommended 10/10 Ilwe had an amazing experience with William B and all the people at planet ford. Very experienced and helpful. Quick and helpful. Recommended 10/10 More
by Lq318
Employees Worked With
August 29, 2019
Great dealership We had another great car buying experience, bought a used Edge for our daughter and she loves it. She kept finding reasons to borrow mine so with some We had another great car buying experience, bought a used Edge for our daughter and she loves it. She kept finding reasons to borrow mine so with some help from the excellent sales people at Planet Ford we were able to find her a similar one. We buy all of our vehicles at Planet Ford and are never disappointed! More
by Renee2016
Employees Worked With
Patrick Huygen, Deshawn Allen, Janie Green
August 29, 2019
Amazing Dealer All people there they're very friendly and nice on specially Mr Carlos and Chris Byrd and Francisco. Thank you for all help you I hope we can see you All people there they're very friendly and nice on specially Mr Carlos and Chris Byrd and Francisco. Thank you for all help you I hope we can see you very soon More
by IllichV
August 29, 2019
Knowledgeable staff, robust inventory. Friendly. Dave Webb and Chad were exceptionable! Quickly found what was wanted and streamlined us through the process. Picked the best route (lease) and got the Dave Webb and Chad were exceptionable! Quickly found what was wanted and streamlined us through the process. Picked the best route (lease) and got the final price and payment where we needed to be. This is our 3rd vehicle with Planet Ford 45 and will return if another is needed. Will tell all friends about this experience. More
by Pedropk
Employees Worked With
August 28, 2019
Excellent Service I needed to get the lift re torqued, the fender flares installed, and windshield replaced on my F250. Kristen Brown and Alex Chavarria were awesome to I needed to get the lift re torqued, the fender flares installed, and windshield replaced on my F250. Kristen Brown and Alex Chavarria were awesome to work with. They coordinated the scheduling of the service to fit my schedule and to accommodate all services needed done in one visit. I've bought 5 vehicles from Planet Ford and will continue to do so. More
by Completely Satisfied
August 28, 2019
THE PEOPLE IN THE SERVICE DEPARTMENT ARE NOT TRAINED. I TAKE A MAN AT HIS WORD AND IF HIS WORD IS NO GOOD SO IS THE COMPANY HE REPRESENTS. I WENT TO A DEALER DOWN THE ROAD FROM PLANET AND HE TOOK CARE O I TAKE A MAN AT HIS WORD AND IF HIS WORD IS NO GOOD SO IS THE COMPANY HE REPRESENTS. I WENT TO A DEALER DOWN THE ROAD FROM PLANET AND HE TOOK CARE OF THE THE PROBLEM WITH JUST ONE CALL TO FORD.. I HAVE BEEN BUYING FORDS FROM THEM FOR OVER TWENTY TWO YEARS.. More
by brad
August 27, 2019
Easy purchase I knew what I wanted before I got there. Did very little negotiating with Joe because the price was already good deal. I had spent months looking fo I knew what I wanted before I got there. Did very little negotiating with Joe because the price was already good deal. I had spent months looking for the right deal. Ziad gave me all the details and kept in contact during the entire process. Very attentive but not annoyingly so. I came with my own financing and I breezed through all the final paperwork with Chris. This is my second purchase from here and both times it was easy. The customer service received is outstanding!! More
by Whatsaclue
Employees Worked With
Joe, Chris Peterpaul, Ziad Fatayergi
August 27, 2019
Terrible Service Advisor (Brown) Took F250 in for warranty repairs( Check engine light and passenger mirror.) Ms. Brown said mirror assembly not warrantied and it was going to cost $ Took F250 in for warranty repairs( Check engine light and passenger mirror.) Ms. Brown said mirror assembly not warrantied and it was going to cost $1900. I called ford warranty and had to start a claim. I had to force her to call to get approval. She then said that the service mechanic could not help with diagnosis because he was out having a baby. I had to request to get another service person to get proper diagnosis for warranty. Also, I could never get her to call me. She would only email. In order to talk to her, I had to call main number and ask for her. More
by Stephen Adventures
Employees Worked With
Kristen Brown
