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Planet Ford

Spring, TX

4.5
1,796 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau. *Based on Ford New sales reports Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money. Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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20403 I-45

Spring, TX

77388

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Showing 1,796 reviews

September 18, 2019

Excellent customer service!! I want to thank Mr David Mena, that made my dream come true with my 2019 escape! To his excellent team my salesman Randy Cortez and Mario Ibarra from More

by Edith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mena , Mario Ibarra
Sep 30, 2019 -

Planet Ford responded

Congrats on your dream Ford Escape! We are thrilled to read that you had a magical experience with our team. We know you'll love your Ford for many dreamy miles down the road.

September 17, 2019

Excellent service The best prices, great people to deal with no pressure from salesman they found just what I was looking for with all my needs. Great experience! More

by Oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Pérez, David Mena , Jordan Byers
September 17, 2019

Exception Customer Service I dealt with Allen Pohel. He was upfront about the service time for my Ford Focus recall. Drop off and pickup of my car everyone was very nice and fr More

by Judyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Pohel
September 17, 2019

Great My name is Olivia Rhodes< and I love dealership because everyone there was very nice and friendly. They help me pick a car that wouldnt throw me out o More

by Olivia Rhodes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Campos
September 17, 2019

Great experience dealer worked hard to get me in my new veh I would recommend this dealership especially Austin Smith. Austin put in the time needed to help me and made it convenient as possible since I live 2 More

by CindyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Sep 30, 2019 -

Planet Ford responded

Cindy, thank you for choosing Planet Ford for your vehicle needs--especially being two hours away. We appreciate you taking time to let us know that Austin and our team were helpful and put in the time needed to assist you. Please let us know if we can ever be of any additional assistance.

September 17, 2019

Buying a New Truck I did the research on all the trucks I was interested in. I chatted with a lady that referred me to Michael Lewis. The particular truck I wanted he ha More

by Fred Atchison
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fonyia Johnson, Michael Lewis
September 17, 2019

Dealership Experience Stopped by Planet Ford to just look at SUV's. This was going to be just one of the many stops I was planning to make to make sure I got the new vehic More

by Ramona's New SUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustyn Springer, David Mena, Chris Peterpaul
September 17, 2019

Drew was great Drew was a pleasure to work with, as he read me correctly that a high-pressure salesman would've turned me away from the dealership immediately. He le More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Matthew
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2019

My offroad truck is cool with me. Alex Campos helped me get my truck. Not the truck I wanted, but still an offroad. It was fairly quick with the deal. In and out it seemed. More

by gonzalessprnk5
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR, Alex Campos
September 17, 2019

Average Experience Average experience at this location. Bought new ford escape, got the car on the promised date and time. Easy financing process. Drove the car out o More

by Abhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 16, 2019 -

Planet Ford responded

Abhi, thank you for sharing your experience when you purchased your new Ford Escape. We thank for choosing Planet Ford and taking time to alert us to your concerns. So that our management team may look into this matter, please e-mail social@planetford45.com and include the full name associated with your visit and any additional details. Thank you.

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