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Planet Ford
Spring, TX
1,796 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,796 reviews
November 15, 2019
Charles and his staff are so helpful and so nice. I've Charles and his staff are so helpful and so nice. I've bought several vehicles thru Planet Ford Spring and they never disappoint. They go out of th Charles and his staff are so helpful and so nice. I've bought several vehicles thru Planet Ford Spring and they never disappoint. They go out of their way to work with me to get the best price, options etc... no other Ford Dealership has done what Charles Prince and his Staff have done for me. It means so More
by Mxmom264
Employees Worked With
Charles Prince
November 15, 2019
Great salesman!! Clennon was very helpful and honest from the very beginning of the search for a new vehicle online. We highly recommend him and when we’re ready for Clennon was very helpful and honest from the very beginning of the search for a new vehicle online. We highly recommend him and when we’re ready for another new vehicle he will be our first check. There were a few issues with the vehicle that wasn’t seen during the PDI. Clennon made sure everything was taken care of with a “We owe”. Thanks again for the great commitment to making the purchase quick and no hassle!! More
by Bob
Employees Worked With
November 14, 2019
Great experience Very pleased with the store and the employees. Found the car I wanted, and they work with me to get the best possible deal. Thanks! Very pleased with the store and the employees. Found the car I wanted, and they work with me to get the best possible deal. Thanks! More
by Biljana
Employees Worked With
Adrian Angeles
November 14, 2019
The Best Car buying Experience Please stop by Planet Ford and visit with Alex Campos. He's an awesome Sales Consultant, he made my car buying experience the best I've ever had. Stre Please stop by Planet Ford and visit with Alex Campos. He's an awesome Sales Consultant, he made my car buying experience the best I've ever had. Stress Free and made sure I received the vehicle of my choice. I'll definitely be back when I'm ready to purchase another vehicle to work with Alex. I definitely recommend "Alex" Campos to help u through your car buying experience u definitely will leave out happy. More
by Ieshia
Employees Worked With
Arthur Wooten, Alex Campos
November 13, 2019
F150 purchase Cristian found the truck I was looking for and answered all the questions I presented. He also helped us negotiate a fair price thru his sales mgr. Cristian found the truck I was looking for and answered all the questions I presented. He also helped us negotiate a fair price thru his sales mgr. More
by donhodam
Employees Worked With
Cristian Rosales
November 12, 2019
Lousy service They did not do the maintainence check up that they said was performed. The person who took my car in was just interested in getting me out ASAP I su They did not do the maintainence check up that they said was performed. The person who took my car in was just interested in getting me out ASAP I suppose since there were quite a few people there. Use to be an excellent place for Ford maintence but NOT ANYMORE. Very disappointed. More
by LovemyFord
Employees Worked With
not sure of the name
November 12, 2019
I am very pleased with this particular store. I live closer to another, but the service experience didn't keep me returning. Good job Ryan closer to another, but the service experience didn't keep me returning. Good job Ryan More
by kathypolk
Employees Worked With
Ryan, with quick car, Spring , TX location
November 12, 2019
F150 Service Good quality work, repaired in the quoted time frame. Would recommend for service work on your Ford, a bit more expensive than local repair shops, but Good quality work, repaired in the quoted time frame. Would recommend for service work on your Ford, a bit more expensive than local repair shops, but better more experienced technicians. More
by billcraig
Employees Worked With
Kristen Brown
November 11, 2019
Chystal , service writer Chrystal was very courteous and helpful.She had the techs address all of my concerns . I was pleased and glad to see that ole fashion courtesy still e Chrystal was very courteous and helpful.She had the techs address all of my concerns . I was pleased and glad to see that ole fashion courtesy still exist . How refreshing. Thank you Planet Ford for making a simple service a pleasure. Randall Bullard. More
by Rbull1017%
Employees Worked With
Chrystal , service writer.
November 11, 2019
They are good trucks,I liked them,so we buy a truck.But when we asked the price they told us it was $33,000 but when we were gonna sign the contract and asked us it was $52,000. The one who attended us was when we asked the price they told us it was $33,000 but when we were gonna sign the contract and asked us it was $52,000. The one who attended us was Max Pocasangre . He lied in the cost!!! A difference of 19,000 dollars. I understand they want to sell,but they don't have to lie of the price of the cars..if it was 33,000 then why are gonna pay $685 for 75 months. 75×685=$51,375. That's a rip off. Actually we believe in him because that's why they're for answering the questions we have and have to tell the real value of the cars because there's other people that actually want to know what they can afford . More
by teresadejesusvallesalgado
Employees Worked With
Max Pocasangre
