Planet Ford

Great service advisers but poor service technicians The service adviser (front desk) that tended to me did an outstanding job of explaining the services and prices. However, the service technician (mec The service adviser (front desk) that tended to me did an outstanding job of explaining the services and prices. However, the service technician (mechanic) left the inside of the vehicle full of grease/oil marks from their dirty hands. The car's interior is a cream-white leather so, it took a long time to clean off all the grease stains they left on the door trim, dash, glove box, drivers seat, & steering wheel. More

Let me start by saying that overall I am very pleased with Planet Ford In Spring Texas. And that I have purchased my last 7 vehicles from them and will continue to do so . Now that being said I am very d with Planet Ford In Spring Texas. And that I have purchased my last 7 vehicles from them and will continue to do so . Now that being said I am very disappointed with last couple of service issues that I have had with them . I made the purchase of the 2017 Ford Flex in September and before I made my first payment I had to bring it in for a service problem. And I had to wait four days to get it back . And then before I made my second payment it was back in for the same problem. And again was keep 5 days before it was returned. I am a Uber driver so you can see this clearly impacted my job ( I was given a vehicle to use while the repairs were being made but could not use it for my Uber job .) . I guess the thing I would say now is that I was not communicated to enough to know what was happening. I like the company and will continue to buy from them . But very disappointed with the last service Job. Oh by the way Crystal in the service department did and great job also . Thank you Johnny B McCoy More

Recently not happy with service. $700 worth of labor charge on $250 dollars of parts is ridiculous when your a repeat customer. Not anymore. Thanks charge on $250 dollars of parts is ridiculous when your a repeat customer. Not anymore. Thanks More

Purchase of new Navigator Was in market for a Navigator. Via internet found Planet Lincoln. They had a good selection and found one like I wanted. Could not find one anywher Was in market for a Navigator. Via internet found Planet Lincoln. They had a good selection and found one like I wanted. Could not find one anywhere else. Seth Opperman helped us work a deal I was happy with and since lived 4 hours away , we made a deal on phone and internet and he delivered my new vehicle, we signed papers at my house and he took my trade-in back. More

By far the best experience I have had with a dealership and/or salesman. Max was extremely helpful and made the experience enjoyable. It was obvious that he really cared and was not a superficial person. I and/or salesman. Max was extremely helpful and made the experience enjoyable. It was obvious that he really cared and was not a superficial person. I enjoyed talking with him while I waited for the young man who managed my financing. His name escapes me but he was very nice and helpful as well. This was a 1200 mile one way trip for me and it was well worth it. Thank you all! More

Thank you to Charles Prince and Alan Wade for such an awesome experience with Planet Ford. Wonderful experience and awesome people to deal with. Thank you Planet Ford. awesome experience with Planet Ford. Wonderful experience and awesome people to deal with. Thank you Planet Ford. More

They listen! We have been to several dealerships and no one seems to listen what we were looking for. Not so a Planet Ford, our sales crew was listening. They fou We have been to several dealerships and no one seems to listen what we were looking for. Not so a Planet Ford, our sales crew was listening. They found the F 150 that works for us in a color we really like. I your looking for a new Ford, Try Planet Ford. More

Job done right I've been using Planet Ford for almost 12 years to service our cars. The job is always done right and their staff is always very helpful and professio I've been using Planet Ford for almost 12 years to service our cars. The job is always done right and their staff is always very helpful and professional. More

2013 Navigator Purchase Very nice and professional dealership. The deal on my purchase and trade-in was extremely fair. I would definitely recommend this dealership again i Very nice and professional dealership. The deal on my purchase and trade-in was extremely fair. I would definitely recommend this dealership again if I was in the market. More

Colton is professional and knowledgeable to work with. He made our transaction feel seamless and got us a great deal. We would highly recommend visiting Planet Ford and working with Colton. He made our transaction feel seamless and got us a great deal. We would highly recommend visiting Planet Ford and working with Colton. More