Planet Ford

Experience My experience was nothing short of amazing I wouldn't hesitate to send anyone their way. THEY ARE THE BEST, if you are looking for a car choose Planet My experience was nothing short of amazing I wouldn't hesitate to send anyone their way. THEY ARE THE BEST, if you are looking for a car choose Planet Ford. More

Made it happen. I came in to look at a SuperDuty, not really expecting to buy the truck that night, but they gave me such a great deal that I left with a new truck. I came in to look at a SuperDuty, not really expecting to buy the truck that night, but they gave me such a great deal that I left with a new truck. I came in and before even getting to the showroom door, the saleman, Daniel Stevens greeted me and asked if I needed any help, I told him what I was looking for, and he walked with me out to the big yard where all the trucks are kept and helped me find the exact one I was looking for. Unfortunately, the truck I came to see was not there, Daniel then started searching their inventory and found one that just came in and wasnt even listed yet, it was better than the one I came for originally. He asked if I was interested, and proceeded to get the offer going. I almost walked away because the deal was a little bit over what I was looing for, Daniel got the manager and they asked what I wanted, I told them and in 5 mins they came back with exactly everything I asked for, I bought the truck that night. The salesman was knowledgable, ansd the service prompt considering it was a big sale and it was packed. I have bought 3 new cars in 3 years, and this was my first Ford, and was the best experience I have had yet. Im still pressuring my dad to go back and look at a F-150. More

A challenge I presented a rather difficult situation credit wise and Planet Ford came thru. Got me in the car I wanted without hassle and worry. Kudos to these I presented a rather difficult situation credit wise and Planet Ford came thru. Got me in the car I wanted without hassle and worry. Kudos to these guys. More

Planet Ford is awesome I went in thinking their was no way I would get approved and Patrick Huygen went above and beyond to get the deal done. I am truly grateful for Planet I went in thinking their was no way I would get approved and Patrick Huygen went above and beyond to get the deal done. I am truly grateful for Planet Ford and Patrick. Not only did they give me an exceptional price, they worked with me on getting my extended and to top it off the over all experience was truly exceptional. Class act employees all the way around. I will admit, I was hesitant to go into the dealership due to a negative experience at a different dealership (not Planet Ford) and Patrick changed my mind from the get-go. This dealership and its sales team comes second to none! More

2014 F150 King Ranch Purchase Overall experience with Planet Ford 45 was great. Exchanged several emails with the sales person (Bill Lynch) and received a "out the door" price for Overall experience with Planet Ford 45 was great. Exchanged several emails with the sales person (Bill Lynch) and received a "out the door" price for the particular F150 that I was interested in purchasing. Arrived at the dealership and was greeted in the parking lot by another friendly sales person who quickly connected me with Bill. We completed a test drive of the vehicle and then proceeded to complete the credit application, finance paperwork, and final delivery of the vehicle. The dealership even went above and beyond customer service by assisting me with dropping off the rental car that I arrived at the dealership in. It was a pleasure to do business with Planet Ford 45 More

F350 Purchase Staff response and willingness to find the vehicle equipped to my specifications was exceptional. Vehicle was not in local inventory but similar base Staff response and willingness to find the vehicle equipped to my specifications was exceptional. Vehicle was not in local inventory but similar base was located, picked up, after market items added, and ready for delivery in less than 10 days from initial contact. More

Excellent Purchase Experience I went out trying to get a new truck and this dealership is one of two closest ones. I was very satisfied with the experience at the dealership. The s I went out trying to get a new truck and this dealership is one of two closest ones. I was very satisfied with the experience at the dealership. The salesperson (Alex Chavarria) was very nice, knowledgeable and professional. I brought in the online offer and they matched the price. We closed the deal the same day while I was there paying the first visit. Highly recommend this dealership. Thank you, Alex for your work and help! More

Best purchase experience!!! Planet Ford in Spring, TX is the only dealership I will buy a car from. I have purchased several new cars from Planet Ford and I have always had an e Planet Ford in Spring, TX is the only dealership I will buy a car from. I have purchased several new cars from Planet Ford and I have always had an exceptional purchase from start to finish. They always have the best price and the friendliest sales staff. Thank you again Patrick Huygen and Planet Ford I love my 2015 Explorer. Sincerely, Jamie More

The worst dealership in the Houston Area This is our second time of going to the dealership. Our first trip we were there 3 hours and were told the cost of two different vehicles. We decide This is our second time of going to the dealership. Our first trip we were there 3 hours and were told the cost of two different vehicles. We decided to go with the more expensive car as it was exactly what we were looking for. We waited an hour while they wrote up the paperwork to put a deposit on the car. When the sales person came over the price he quoted was incorrect and the car went up over $3k. We decided to go as it was very upsetting. The sales person called and give us the out the door price on another vehicle. We told him we were going to do our own financing. The sales person asked us to let him know our interest rate and he would beat it. My husband went in to get the car. They agreed on an out the door price, zero down and our interest rate. When he went to see the finance person, he said we received zero percent financing. Oh but wait, the price now increased. If we wanted the original price we would need to pay 5.9% financing. If we used our own financing they would add $500 to the price. They bring in the sales manager to talk with us, to tell me it was Fords fault. At no time did he say the out the door price was based on meeting specific criteria’s. He told us the price of the car was X out the door which was the original price of the car plus taxes, etc. It wasn’t anything different until we went in to sign the paper. The manager was rude and was not interested in keeping a customer. This is the second time we had to walk away from this dealership. We did the same thing 6 years ago to buy at the place in Humble where they were honest and cared about their customer. The spring store is dishonest and rude. Our sales person did not seem to know what he was doing or how to explain what they were offering. Now they will not stand behind what he quoted us and blames it on Ford. I would never use this dealership. They are the reason people feel car sales people are thieves. They were your stereotype “used car sales people”. Sad thing, we were not buying a used car. Check them out on line before buying from them. Look at the BBB, EEOC, and all other review sites. I am glad we did not buy the car from this dealership. More