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Planet Ford
Spring, TX
1,796 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,796 reviews
October 16, 2015
purchase 2013 fx4 My salesman was great, i received a better truck than what i had been looking for at a GREAT price. Received more options and better mileage than wh My salesman was great, i received a better truck than what i had been looking for at a GREAT price. Received more options and better mileage than what I had looked at, at other dealerships. More
by Numbers
Employees Worked With
Ken Lazard
October 10, 2015
Fiesta Purchase Salesman Patrick Huygen and sales manager Aaron Smith assisted me greatly in getting a replacement vehicle at outstanding pricing. Thank you for your Salesman Patrick Huygen and sales manager Aaron Smith assisted me greatly in getting a replacement vehicle at outstanding pricing. Thank you for your great service! More
by Machinbird
Employees Worked With
Patrick Huygen, Aaron Smith
October 09, 2015
Very pleased When I went into Planet Lincoln I was not planning on buying a new car. I was just checking a few of the vehicles to check out the look and before I When I went into Planet Lincoln I was not planning on buying a new car. I was just checking a few of the vehicles to check out the look and before I knew it I was setting down and getting serious. I had Anthony Moore and Marcus Stallings working with me. Both of them were really great to deal with. I have not had such an experience buying a car. I would recommend Planet Lincoln to anyone. They have friendly people in every department. Thank you Planet Lincoln. More
by Samantha39
Employees Worked With
Glen McAdams
September 27, 2015
EXCELLENT EXPERIENCE Best car buying experience I have ever had in my life! Planet Lincoln is definitely the place to go for a great car buying experience. The entire te Best car buying experience I have ever had in my life! Planet Lincoln is definitely the place to go for a great car buying experience. The entire team was exceptional with special shout outs to Don Morgan and Eddie Fullen. More
by LP
Employees Worked With
Don Morgan
September 25, 2015
Amazing! I want to take a moment to thank Jacoby Garmon & the fantastic staff at Planet Ford!!! I needed a new vehicle due to my old timer going out that was c I want to take a moment to thank Jacoby Garmon & the fantastic staff at Planet Ford!!! I needed a new vehicle due to my old timer going out that was costing me way more than it was worth & they did everything in their power to turn my crappy situation into the ultimate blessing!!!! I am so grateful for their help & kindness. If you ever need a dealership with people that aren't out to just make a sale but genuinely get you the best deal & what you need for a price that's fair I would HIGHLY recommend Planet Ford in Spring. When I left there they waved to a pleased customer. I waved to life changers..... More
by NFawcett26
Employees Worked With
Jacoby Garmon
September 18, 2015
BEWARE OF PLANET FORD SPRING!!!!!!! I went to Planet Ford Spring on Tuesday night. We found a vehicle we really liked and started the process. We don't have the greatest credit because w I went to Planet Ford Spring on Tuesday night. We found a vehicle we really liked and started the process. We don't have the greatest credit because we are young so we asked them to jump straight to the Ford Credit so we don't have so many hard inquiries hit our credit. Of course they didn't listen and ran our credit 6 times. Told us they couldn't get ahold of anyone and they would let us know the next day what happens. Around noon we still hadn't heard anything so my husband calls up there. Some guy with the last name PRINCETON told my husband that we had been approved if we come up with a 3K down payment. I called up there around 5 to ask if they could hold a check. Same guy (Princeton) said yes. So we both drive an hour and a half up there for them to have NO IDEA what we are talking about. Our salesman kept telling me I "didn't need to be mad" at him. The finance guy was just as rude. They said they were having trouble getting the deal to go through but they would put us in the car that night anyway and let us drive it home. As we were leaving, our salesman introduced us to the Princeton guy (who works in sales, not finance) and he said "I never told you you were approved and your wife even called me 3 times today and I told her the same thing!" So of course, my husband called him a liar and Princeton said "OKAY THE DEAL IS OFF. I'M NOT A LIAR". He also said he "didn't care if we went anywhere else." WHAT KIND OF DEALERSHIP SAYS THAT?! We ended up getting kicked out because we argued with him. And our salesman must have had a xxxxxx because we heard him say "I told them to leave" as we were walking out. Good job Tomas Castillo, you are all liars up there!!!!! I will definitely be telling EVERYONE i come in contact with not to do business with them. HORRIBLE HORRIBLE CUSTOMER SERVICE!!!!! If it was possible to get negative stars, I WOULD! More
by reprahharas
Employees Worked With
Princeton, Thomas Jones, Tomas Castillo
September 17, 2015
Excellent car buying experience The team at Planet Ford did a great job at working with me on my trade-in, explaining the whole process, and not being overly pushy. Tomas Castillo a The team at Planet Ford did a great job at working with me on my trade-in, explaining the whole process, and not being overly pushy. Tomas Castillo and Dave did an excellent job and I'd recommend them to anyone who is looking to buy a new vehicle. Overall, very pleased. More
by jwogle
Employees Worked With
Tomas Castillo, David S.
September 15, 2015
excellent service and very friendly staff This dealership was working with me by phone since I was from out of town. Craig Jones was my salesman and was in contact with me everyday for a week This dealership was working with me by phone since I was from out of town. Craig Jones was my salesman and was in contact with me everyday for a week making sure I purchased what I wanted and was very friendly. When I finally got to meet him in person he made me feel right at home. It's a shame that I had to go out of Corpus Christi to purchase a vehicle. I highly recommend anyone to buy from Planet Ford. More
by Alex Ben
Employees Worked With
Craig Jones
September 09, 2015
An outstanding experience! Bought a brand new fusion at planet ford 45 dealership it was a great experience, the location is outstanding with so much technology. We had the plea Bought a brand new fusion at planet ford 45 dealership it was a great experience, the location is outstanding with so much technology. We had the pleasure to work with Patrick Huygen and Chad Jennings professional people with so much knowledge about the car and very friendly. I walked out so happy and comfortable with my purchase. I totally recommend this place and I will definitely be buying again from here. More
by Lizy90
Employees Worked With
Patrick Huygen, Chad Jennings
September 05, 2015
Good Buy Denise Kelly has sold us five cars since 2006 and she has always been a pleasure to work with. She always goes the extra mile to accommodate the purc Denise Kelly has sold us five cars since 2006 and she has always been a pleasure to work with. She always goes the extra mile to accommodate the purchase and needs of the customer. We have bought 8 cars since 2001 from planet ford and this dealership has certainly involved into a customer focused sales force. The only complaint I would have is on the finance department, because there is always a long wait for the process to be completed. When we purchased the 2015 edge the process was newly automated and took less time than usual. More
by TEC
Employees Worked With
Denise Kelly
