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Planet Ford
Spring, TX
1,763 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,763 reviews
April 12, 2015
Great Service, Friendly Staff!! Great service, friendly staff, my experience there was amazing. I would definitely recommend friends and family and I will go back for another vehicle Great service, friendly staff, my experience there was amazing. I would definitely recommend friends and family and I will go back for another vehicle. Planet Ford will work with you and try to get you to your budget to the best of their abilities. More
by Josh750r
Employees Worked With
Patrick Huygen
March 30, 2015
Great dealership for years I've bought many vehicles from this dealer excellent experience. Just bought two new vehicles last year on top of many vehicles before. Great gener I've bought many vehicles from this dealer excellent experience. Just bought two new vehicles last year on top of many vehicles before. Great general manager Sean and an excellent finance manager Steven loveless. I will never purchase a vehicle anywhere else but planet ford!!! More
by Hotmission54321
Employees Worked With
Denado
March 30, 2015
New truck purchase Overall not a bad experience. I have not purchased a new vehicle in over 10 years and was a little unprepared for a full day at a dealership. I looked Overall not a bad experience. I have not purchased a new vehicle in over 10 years and was a little unprepared for a full day at a dealership. I looked at a similar truck about 6 months ago with no pressure to buy ( I was not ready at the time). The staff was knowledgeable and very helpful. This time I was ready to buy and had already looked at a couple dealers. Patrick helped me find the truck I was looking for and we made a deal on a new 2014 F150 STX supecab 5.0 that had all the features I was looking for and negotiated a price fair to what i was looking at at another dealership with less extras/upgrades. The only bad experience was waiting after the deal for financing and aftermarket sales. Maybe it was slow due to end of month and a Saturday but I lived through it. I would recommend them and hope to be back in 10 years fro my next truck.... More
by dorado172
Employees Worked With
Patrick Huygen
March 19, 2015
Relatively Painless I had to order my new 2015 F-150 to get exactly what I wanted. Devin Duoto helped me through the process and kept me informed as to the status of my I had to order my new 2015 F-150 to get exactly what I wanted. Devin Duoto helped me through the process and kept me informed as to the status of my truck as it was moving through the process. Since I had X plan pricing and my own financing it was a relatively painless process. Devin dropped the truck at my work when I sold my other one. He made sure it was clean and gassed up and ready to go. Devin is very helpful and knowledgeable. I would recommend him to anyone in the market for a new Ford or any used car. On the negative side, the young lady that did the new vehicle delivery process with me knew less about the truck than I did. She basically went over the features of the voice activation Sync system. No mention of key blades in the remotes in case of a power loss to the vehicle or the remote, nothing about the interior controls, features and benefits, etc. Not impressed! More
by marineldo
Employees Worked With
Devin Duoto
March 19, 2015
Quick and efficient The sales guy was knowledgeable and helped me get an excellent price on a new F250. I was pleased that the entire process only took an hour to complet The sales guy was knowledgeable and helped me get an excellent price on a new F250. I was pleased that the entire process only took an hour to complete the deal. More
by dcook87
Employees Worked With
Tomas
March 12, 2015
2015 ecoboost After another Ford dealer stopped contact on a new mustang I went to planet Ford where I had been looking at the 2014s and was always satisfied with t After another Ford dealer stopped contact on a new mustang I went to planet Ford where I had been looking at the 2014s and was always satisfied with the customer service there. I test drove 3 2014s and 3 2015s and not once did the salesman try getting me to "run my info" or "sit down and talk". I went just to look and after a few visits found what I wanted, car was clean, signing time was adequate, and the service after has been great as well. Definitely will be back for another vehicle. Just had a service done at their new quick lube place and what a hassle free experience! Was a very nice lobby with big TV's free coffee, vending machines, and a big view of the shop area. More
by Armyof09
Employees Worked With
Devin Duoto
March 06, 2015
Fantastic Experience! First and foremost my salesman was top-notch! Noel Prout literally gave me an unbeatable price for the exact vehicle I wanted. (After he quoted me a p First and foremost my salesman was top-notch! Noel Prout literally gave me an unbeatable price for the exact vehicle I wanted. (After he quoted me a price, I called all dealerships around trying to find who could give me a better price) A bit of a back story: I had a very particular request for a vehicle (basically Ford Fusion SE with the luxury pack with none of the extras of the luxury pack, just the leather seats.) Anyways, I wanted a car that no dealership in the area had (and to my knowledge didn't really exist). Noel went and fought for me, he looked everywhere for the perfect car just to earn my business. When he finally did find the car he got it from a dealership about 2 hours away; to add to this, it wasn't a "sister dealership" so he had to buy it from their inventory rather than trade cars. Not only did Noel offer me the vehicle for no extra cost than what he got it for but he also arranged that the car be there when my wife and I were going to look (before we had 100% decided to get it) again just to go above and beyond the call of service. My finance manager, David Sherman, was also amazing in trying to get us the best deals and coverages to the point where he even pointed me to various other finance sources (usaa, bank of america, etc) as opposed to just Ford. Our customer relations associate, Bianca Arbelo, was also very friendly and thorough and walking us through our car's features and the next steps we would be taking (for tax, title, loan, etc.) Long story short: great price, great service, everything we wanted and more. More
by pauldavis92
Employees Worked With
Noel Prout, David Sherman, Bianca Arbeleo
March 05, 2015
Excellent as usual! I have been a long time customer of the Planet Ford I45 location. I continue to have my expectations exceeded every time I buy a new or used car. Serv I have been a long time customer of the Planet Ford I45 location. I continue to have my expectations exceeded every time I buy a new or used car. Service beyond approach. More
by Whoop95
Employees Worked With
Aaron Smith and Patrick Huygen
March 05, 2015
F150 4X4 Purchase - September 2014 Can't say enough about the level of service I received from my trip to Planet Ford in Spring, TX. Aaron Smith and his team were efficient, friendly a Can't say enough about the level of service I received from my trip to Planet Ford in Spring, TX. Aaron Smith and his team were efficient, friendly and informative. Since my purchase I have sent multiple referrals their way. Can guarantee that my next truck will be purchased from these guys. More
by MikeB1972
Employees Worked With
Aaron Smith
March 05, 2015
Feel like a celebrity unbeatable commitment to service from the purchase to the maintenance! Purchased six vehicles in two years and every time I have been treated as if unbeatable commitment to service from the purchase to the maintenance! Purchased six vehicles in two years and every time I have been treated as if I owned planet ford my self. You've made a mistake if you go somewhere else. More
by Brent kelly
Employees Worked With
Aron smith
