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Planet Ford
Spring, TX
1,761 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,761 reviews
May 20, 2015
Outstanding Team! If your thinking about buying a Ford vehicle, look no more.... go to Planet Ford!! My wife and I were in and out with the Explorer we've always wanted If your thinking about buying a Ford vehicle, look no more.... go to Planet Ford!! My wife and I were in and out with the Explorer we've always wanted!!! I would highly recommend anyone looking for a new car to go here first and ask for Frances Ramos or Clennon Preyear, they will save you time and provide you will the personal attention that your looking for!!! I also need to mention a couple of other individuals that made the process so easy and hassle free... JR (member of management) and Juan in financing! The team they have here at this dealership is absolutely outstanding!! We will be life time buyers at Planet Ford!!!! More
by jarteaga1
Employees Worked With
Frances Ramos, Clennon Preyear, JR, and Juan
May 15, 2015
Actually fun! I really enjoyed my time at the dealership and felt that everyone that I met was truely interested that I got the car that was right for me. They w I really enjoyed my time at the dealership and felt that everyone that I met was truely interested that I got the car that was right for me. They were very patient and informative. Most important' they listened to me and gave direct answers to my concerns. I appreciated that they explained all aspects of the sale so well. I feel confident that I got the right car, at the right place, at the right time, with the perfect salesman. I couldn't be happier. More
by happynan
Employees Worked With
Jacoby Garmon
May 13, 2015
relaxing, it was wonderful Our sales man Alex Chavarria went above and beyond to accommodate us he was Exceptional and Friendly .This is our first time buying from Planet Ford I Our sales man Alex Chavarria went above and beyond to accommodate us he was Exceptional and Friendly .This is our first time buying from Planet Ford I would recommend them .We bought a ford Fusion and absolutely love our car. Everyone one was so kind and Friendly .If You are wanting a wonderful no pressure experience I Highly Recommend PLANET FORD in Spring . Our Finance Manger also did a Fantastic Job. Thank You to Everyone for making our experience buying car awesome!!!! More
by lindacypbrown
Employees Worked With
Alex Chavarria ,David Sherman
May 04, 2015
Exceptional and Friendly Experience I have purchased 3 new vehicles from Planet Ford within the last year and in each case the buying to financing experience has been exceptional. I have purchased 3 new vehicles from Planet Ford within the last year and in each case the buying to financing experience has been exceptional. More
by jd127692
Employees Worked With
Shaun Burns and David Webb
May 04, 2015
Excellent Service Planet Ford is an excellent dealership; they treat you like you're family. This is my third purchase from Planet Ford and just like my previous buyin Planet Ford is an excellent dealership; they treat you like you're family. This is my third purchase from Planet Ford and just like my previous buying experiences, the service was absolutely superb! I walked in and told Alex, the sales consultant, exactly what I wanted and how much I was willing to pay and he made sure that I got exactly what I wanted. Then I went through finance and Ron was just wonderful. As long as I drive a Ford, I will not purchase elsewhere. More
by Karen
Employees Worked With
Alex Chavarria, Ron
April 16, 2015
Best experience ever had buying a car. I went to Russel and Smith Ford as a returning customer to a salesman and after an unprofessional e-mail from the salesman I went to Planet Ford in Sp I went to Russel and Smith Ford as a returning customer to a salesman and after an unprofessional e-mail from the salesman I went to Planet Ford in Spring. I was greeted with a smile and just a much friendlier personality from the saleswoman that contacted me about an inquiry she had received. She was able to get the vehicle I wanted for the price I wanted and did not cost too much extra then what I was originally quoted. She was very patient with me and as I am sometime scatter brained. she was able to get me to go on an extended test drive for a week in one of their 2014 F-150 King Ranch trucks. she earned my business by exceeding my expectations and proving me wrong about what the sales man at Russel and smith ford said about this dealership and proving my dad wrong about what he said about this dealership. Everything that I heard about them was completely false. I recommend this dealership and Natasha Thomas to anyone. she may be a new sales woman but she has done a great job in selling me and getting me my truck that I wanted in the color I wanted. She got one of the Finance managers to come and talk to me before I actually was 100% ready to buy the vehicle. She earned my business by being honest with me. More
by Navy5
Employees Worked With
Natsha Thomas, David Sherman
April 13, 2015
THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD!!! Patrick Huygen and Aron Smith from the get go helped me with whatever I needed and were all around very knowledgeable. I would recommend friends, fami Patrick Huygen and Aron Smith from the get go helped me with whatever I needed and were all around very knowledgeable. I would recommend friends, family, and strangers to go and see them for an awesome experience. More
by EFFIN BREWER
Employees Worked With
Patrick Huygen, Aron smith, Joe t, and Mike with finance
April 12, 2015
amazing Patrick was the most amazing sales man I've ever had! He has exceeded my expectations in my journey in buying a new car! Thank you! Patrick was the most amazing sales man I've ever had! He has exceeded my expectations in my journey in buying a new car! Thank you! More
by Kimberly
Employees Worked With
Patrick Huygen
April 12, 2015
Great Service, Friendly Staff!! Great service, friendly staff, my experience there was amazing. I would definitely recommend friends and family and I will go back for another vehicle Great service, friendly staff, my experience there was amazing. I would definitely recommend friends and family and I will go back for another vehicle. Planet Ford will work with you and try to get you to your budget to the best of their abilities. More
by Josh750r
Employees Worked With
Patrick Huygen
March 30, 2015
New truck purchase Overall not a bad experience. I have not purchased a new vehicle in over 10 years and was a little unprepared for a full day at a dealership. I looked Overall not a bad experience. I have not purchased a new vehicle in over 10 years and was a little unprepared for a full day at a dealership. I looked at a similar truck about 6 months ago with no pressure to buy ( I was not ready at the time). The staff was knowledgeable and very helpful. This time I was ready to buy and had already looked at a couple dealers. Patrick helped me find the truck I was looking for and we made a deal on a new 2014 F150 STX supecab 5.0 that had all the features I was looking for and negotiated a price fair to what i was looking at at another dealership with less extras/upgrades. The only bad experience was waiting after the deal for financing and aftermarket sales. Maybe it was slow due to end of month and a Saturday but I lived through it. I would recommend them and hope to be back in 10 years fro my next truck.... More
by dorado172
Employees Worked With
Patrick Huygen
