Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Planet Ford
Spring, TX
1,796 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,796 reviews
April 16, 2016
New Car The people are wonderful. I was treted like I was the most important person there. I love this dealership and the guys there. They have always gone ou The people are wonderful. I was treted like I was the most important person there. I love this dealership and the guys there. They have always gone out of their way for me and my son. More
by Inzanenmembrane
Employees Worked With
Charles Prince, Dave Webb, Chad Jennings
April 16, 2016
Best car purchase ever What a great experience. Everyone went out of there way to be helpful and get what we needed. Definitely will go back when we get our next car! What a great experience. Everyone went out of there way to be helpful and get what we needed. Definitely will go back when we get our next car! More
by Twistedwoman01
Employees Worked With
Dave Webb & David Mena
April 15, 2016
Salesman Nathan Gordon I purchased 2 pre-owned vehicles from Planet Ford, a 2013 Ford Explorer XLT and a 2014 Nissan Altima as a result of the excellent and timely customer I purchased 2 pre-owned vehicles from Planet Ford, a 2013 Ford Explorer XLT and a 2014 Nissan Altima as a result of the excellent and timely customer service provided by Mr Nathan Gordon. He ensured that I found the right vehicle for my unique situation and directed me to the appropriate finance managers to secure financing for both vehicles in an expeditious manner. My wife and family are extremely pleased with the performance of both vehicles and the follow-up customer care we've received. More
by tsa1906
Employees Worked With
Nathan Gordon, Chad Jennings, Juan Martinez and Jeffrey Edwards
April 15, 2016
Outstanding Patrick Huygen was outstanding, he knew every spec on the cars we test drove. I was at the dealer ship for over 6hrs and in that time he was patient, Patrick Huygen was outstanding, he knew every spec on the cars we test drove. I was at the dealer ship for over 6hrs and in that time he was patient, understanding, and very intuative. He listened to my families needs and got us in a car for exactly what we could afford. The team at planet ford was so helpful and personable. I will definitely recommend to othersee in the the market for a new or used vehicle. More
by Dayna Dann
Employees Worked With
Patrick Huygen (sales), Anthony (car lot manager), Ron (finance)
April 14, 2016
Amazing customer service. Purchased my second new vehicle in four months from Planet Ford. Had an amazing experience both times. Clennon even pushed the baby for me and most of Purchased my second new vehicle in four months from Planet Ford. Had an amazing experience both times. Clennon even pushed the baby for me and most of the staff remembered me. More
by Katewest10
Employees Worked With
Clennon Preyear
April 14, 2016
The Best Car Buying Experience Ever!!! I must say being a female I am really leary of salesmen. As soon as I see one my defense mechanisms kicks in and I go into survivor mode, however the I must say being a female I am really leary of salesmen. As soon as I see one my defense mechanisms kicks in and I go into survivor mode, however the minute Mr Gordon approached me and said "How may I help you?" I relaxed and walked out with a beautiful well-deserved vehicle of my choice!! Thanks Nate!!! Can't recall the financial advisor's name but I must say he was the most pleasant gentleman ever. Planet Ford your Team Rocks!! More
by Kathleen Spearman
Employees Worked With
Nate Gordon
April 14, 2016
Got exactly what I wanted I honestly wasn't expecting to buy a car THAT day. I went in though and took a look around, then test drove a used truck. And then I was sold. Nate an I honestly wasn't expecting to buy a car THAT day. I went in though and took a look around, then test drove a used truck. And then I was sold. Nate and Jason both got me set up and then after the usual back and forth, Nate got me set up and financed with some pretty solid terms. I love my truck and I got a great vehicle for a good price ?? More
by country club cowboy
Employees Worked With
Nate Gordon, Jason
April 14, 2016
Excellent customer service. Nate Gordon is an excellent salesman. He helped us find a car very quickly, at a price we could afford, with no hassle. I appreciate all of his hard w Nate Gordon is an excellent salesman. He helped us find a car very quickly, at a price we could afford, with no hassle. I appreciate all of his hard work. More
by jwebster
Employees Worked With
n/a
April 12, 2016
Had good service from Deb Henson at Planet Ford I had great service from my sales person Deb Henson she answer my question and made it easy for me. The only problem I had was that the sales manager I had great service from my sales person Deb Henson she answer my question and made it easy for me. The only problem I had was that the sales manager Emilio was a xxxxxxx in the use lot. Try to talk to him he wasn't haven't had to fight with him to get anything done!!! if it wasn't for Deb I would have went elsewhere.... More
by fern1675
Employees Worked With
Deb Henson
April 10, 2016
Great experience with no pressure. Found the used car that my daughter was looking for. George Adams Made her first car buying experience smooth and easy. Arranged financing at a very c Found the used car that my daughter was looking for. George Adams Made her first car buying experience smooth and easy. Arranged financing at a very competitive rate. I will definitely recommend the whole team at Planet Lincoln. More
by happydad
Employees Worked With
George Adams, Fred Guy,
