Planet Ford

Outstanding Customer Service in the Used Car Department I recently purchased a used 2014 Ford Fusion from Plant Ford on I-45 in Spring, TX. My salesman Darryl Hubbard was great! I didn’t think I would be a I recently purchased a used 2014 Ford Fusion from Plant Ford on I-45 in Spring, TX. My salesman Darryl Hubbard was great! I didn’t think I would be able to purchase a vehicle since I had some credit challenges on my credit report. Darryl assured me he could assist with helping me find a reliable vehicle within my budget that I could afford even with my credit challenges. He asked me what my budget was and to no avail he and Arthur Wooten in Finance were able to get me approved with a car payment that I could afford:-) I will definitely recommend this dealership to anyone even if you think you can’t get approved! Keep up the good Work Planet Ford and your wonderful salesman Darryl Hubbard and Arthur Wooten for a second chance! More

Year 2015 ended with a BANG in a new FORD My entire Planet Ford experience was great! Kudos to the best salesman--Noel Prout--for exceptional service before, during, and more so after the sale My entire Planet Ford experience was great! Kudos to the best salesman--Noel Prout--for exceptional service before, during, and more so after the sale. He was very informative and patient during the process. I spent New Year's Eve on the lot and drove off in a loaded "Park Assisting/Lane Keeping" Ford Explorer! Not sure what those features are--call NOEL. More

Planet Ford is Outstanding I was 9 months pregnant and due in one week when I needed to trade in two used vehicles that I had owned for one that was going to work for my upcomin I was 9 months pregnant and due in one week when I needed to trade in two used vehicles that I had owned for one that was going to work for my upcoming family. I first contacted Planet Ford through phone which then lead to email exchanges and more phone call exchanges. I stressed to them that this was something that I needed to know before I came down to their dealership, if it was a possibility. I had all the information about the vehicles as well as my personal information and completed applications online. The salesman Jacoby Garmon handled my situation with ease and had everything approved all numbers figured out and the vehicle cleaned and ready to go before I even went down to the dealership in person. I brought my trade-ins, signed the paperwork and drove away with my new Ford Focus within 2 hours. It was an amazing experience and I owe all my thanks to Jacoby Garmon. He made everything so easy for me and my husband, even though he had to do a lot of work to make it all happen for us. If you want to buy a vehicle from a place that actually cares about you and your experience with them, Planet Ford is the perfect dealership for you. Their Customer Service is outstanding and like no other. More

Superb Had the best experience at Planet Ford, they made the process so easy and sales rep craig jones was very informative every step of the way. They are t Had the best experience at Planet Ford, they made the process so easy and sales rep craig jones was very informative every step of the way. They are the Best. More

Exceptional Salesmen William Ballard was my Sales Rep., Aaron Smith was the General Sales Manager and both took time to fill all my needs. Both answered all my questions William Ballard was my Sales Rep., Aaron Smith was the General Sales Manager and both took time to fill all my needs. Both answered all my questions concerning an RCL Lease. They did an excellent job explaining what this lease entailed and all the particulars of the lease. The Delivery Department did a great job going over the features of my new truck. Joe Tazioli the After Market Sales Manager did a great job explaining how a bed liner would protect my investment and I also purchased window tint to help with glare, heat and security, David Sherman in Finance explained all the menu of products available for my new truck but there was never any pressure. The paper work was explained in detail in a short amount of time. I am very happy with my purchase. More

Planet Ford Great experience purchasing my new F150! Sales associates were not pushing me to make a purchase that I wasn't happy with and left feeling good about Great experience purchasing my new F150! Sales associates were not pushing me to make a purchase that I wasn't happy with and left feeling good about my purchase. More

A Saturday in the rain I have been looking for sometime for a new truck. I had emailed Clennon, my sales person, and after visiting several other dealerships on a rainy Satu I have been looking for sometime for a new truck. I had emailed Clennon, my sales person, and after visiting several other dealerships on a rainy Saturday, finally made it to Planet Ford and should have gone there first. A1 5 STARS. More

Great buy The staff was very helpful and accommodating and found the vehicle i was looking for within a week. I would recommend Planet Ford over Tomball Ford. The staff was very helpful and accommodating and found the vehicle i was looking for within a week. I would recommend Planet Ford over Tomball Ford. More

Great Online Purchase I picked the vehicle I liked contacted the salesman spoke to him on the phone. I let him know when I was moving to Houston. I asked if he could pick I picked the vehicle I liked contacted the salesman spoke to him on the phone. I let him know when I was moving to Houston. I asked if he could pick me up at the Houston Intercontinental and he did. We went to Plant Ford I did a test drive went in signed the paperwork and off I went. Very Happy Customer. More

excellent customer service. Thanks to Tomas Castillo who was of great help in buying my new truck. I must say they offer great service to there customers. Another happy Ford owne Thanks to Tomas Castillo who was of great help in buying my new truck. I must say they offer great service to there customers. Another happy Ford owner. More