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Planet Ford
Spring, TX
1,761 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,761 reviews
April 14, 2016
The Best Car Buying Experience Ever!!! I must say being a female I am really leary of salesmen. As soon as I see one my defense mechanisms kicks in and I go into survivor mode, however the I must say being a female I am really leary of salesmen. As soon as I see one my defense mechanisms kicks in and I go into survivor mode, however the minute Mr Gordon approached me and said "How may I help you?" I relaxed and walked out with a beautiful well-deserved vehicle of my choice!! Thanks Nate!!! Can't recall the financial advisor's name but I must say he was the most pleasant gentleman ever. Planet Ford your Team Rocks!! More
by Kathleen Spearman
Employees Worked With
Nate Gordon
April 14, 2016
Got exactly what I wanted I honestly wasn't expecting to buy a car THAT day. I went in though and took a look around, then test drove a used truck. And then I was sold. Nate an I honestly wasn't expecting to buy a car THAT day. I went in though and took a look around, then test drove a used truck. And then I was sold. Nate and Jason both got me set up and then after the usual back and forth, Nate got me set up and financed with some pretty solid terms. I love my truck and I got a great vehicle for a good price ?? More
by country club cowboy
Employees Worked With
Nate Gordon, Jason
April 14, 2016
Excellent customer service. Nate Gordon is an excellent salesman. He helped us find a car very quickly, at a price we could afford, with no hassle. I appreciate all of his hard w Nate Gordon is an excellent salesman. He helped us find a car very quickly, at a price we could afford, with no hassle. I appreciate all of his hard work. More
by jwebster
Employees Worked With
n/a
April 12, 2016
Had good service from Deb Henson at Planet Ford I had great service from my sales person Deb Henson she answer my question and made it easy for me. The only problem I had was that the sales manager I had great service from my sales person Deb Henson she answer my question and made it easy for me. The only problem I had was that the sales manager Emilio was a xxxxxxx in the use lot. Try to talk to him he wasn't haven't had to fight with him to get anything done!!! if it wasn't for Deb I would have went elsewhere.... More
by fern1675
Employees Worked With
Deb Henson
April 10, 2016
Great experience with no pressure. Found the used car that my daughter was looking for. George Adams Made her first car buying experience smooth and easy. Arranged financing at a very c Found the used car that my daughter was looking for. George Adams Made her first car buying experience smooth and easy. Arranged financing at a very competitive rate. I will definitely recommend the whole team at Planet Lincoln. More
by happydad
Employees Worked With
George Adams, Fred Guy,
April 08, 2016
2nd Purchase Same Great Experience We have purchased our second car from Planet Ford and this time around we were just as impressed as the first! Bill Lynch gave us everything we asked We have purchased our second car from Planet Ford and this time around we were just as impressed as the first! Bill Lynch gave us everything we asked for and his customer service was terrific. I have to say that my previous car buying experiences elsewhere were less than enjoyable. Planet Ford as proven to be a top notch dealership! More
by Sustaita
Employees Worked With
Bill Lynch
April 07, 2016
Easy new car purchase Planet Ford has a great selection of vehicles. The employees we encountered were very friendly. We especially liked our salesman Francisco Cardenas. L Planet Ford has a great selection of vehicles. The employees we encountered were very friendly. We especially liked our salesman Francisco Cardenas. Love our new Focus! More
by Joyce H.
Employees Worked With
Francisco Cardenas
March 05, 2016
Beware Negotiated a purchase price for F-150, then requested a formal quotation so I could secure outside financing. Salesman returned with higher price Negotiated a purchase price for F-150, then requested a formal quotation so I could secure outside financing. Salesman returned with higher price than originally agreed....probably because I declined the extra services they were trying to sell (protective paint sealer, etc.) The salesman 'Jaime' was excellent, but the Sales Manager clearly pulled the plug on this deal. Not cool at all. Needless to say, I've lost their address and phone numbers. More
by Still looking for a truck
Employees Worked With
Jaime
February 17, 2016
Awful These guys are awful. DONOT EVEN BOTHER GOING TO THEIR STORE. We had an agreed deal twice and they sold it out from under us before we could get in to These guys are awful. DONOT EVEN BOTHER GOING TO THEIR STORE. We had an agreed deal twice and they sold it out from under us before we could get in to finalize paperwork. low life dealership and is the ipotome of "used car sales". Seriously....... Do NOT waste your time here. More
by TexasDude
Employees Worked With
Jason Moore
