Back

Planet Ford

Spring, TX

4.5
1,796 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau. *Based on Ford New sales reports Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money. Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
Contact Dealership

20403 I-45

Spring, TX

77388

Directions

By Type

Showing 1,796 reviews

June 07, 2016

David and Bill were so helpful! David Mena and Bill Lynch were so helpful and they were very polite and friendly with my son and I would defiantly recommend seeing them for your new More

by corley2014.cc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mena, Bill Lynch
Jun 17, 2016 -

Planet Ford responded

We are happy to read that David, Bill and our team was helpful to you and your son. Thank you for choosing Planet Ford and sharing your kind review. We greatly appreciate it.

June 07, 2016

Fast and Great Experience My car buying experience was a pleasure once I got to Planet Ford in Spring, great people to work with (Ask for Frances and Clennon). Probably the sho More

by sheil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frances Ramos, Clennon, David
June 07, 2016

Quick...fast and in a hurry I was very satisfied with my service, the salesman William as well as the Finance manager were wonderful to deal with. I will be referring customers t More

by Kristiejohnson2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William and Ron
Jun 17, 2016 -

Planet Ford responded

Thank you for choosing Planet Ford in Spring. We appreciate the opportunity to serve your automotive needs and that you would refer family and friends. That's truly a huge compliment. Should you need anything, please let our Planet team know.

June 07, 2016

Excellent Experience I would highly recommend Planet Lincoln to anyone that is interested in buying a new or used car. I am always pleased with the welcome that I receive More

by Cheryl Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Sharp, John Dvorak, Eddie Fullen, Fred Guy
Jun 17, 2016 -

Planet Ford responded

We are happy to read that our Planet team was so helpful and caring. Thank you for taking time to share your review. Please do let us know if you need anything down the road. We are always here and happy to help.

June 05, 2016

Easy deal I'm a very busy business owner and I was able to explain over the phone what I wanted. They emailed me a window sticker of several options with a sale More

by Ron Matthews
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frances
Jun 17, 2016 -

Planet Ford responded

We appreciate you allowing Frances and our team to help with your vehicle needs. Thank you for your feedback and sharing that it was the easiest deal ever. That's a huge compliment. Should you need anything down, please let us know.

June 05, 2016

Great Dealership Hugh selection of vehicles to choose from. The whole staff was very courteous and helpful. The facility was very clean and set up well. My salesman, D More

by RAF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Webb ,Chad Jennings, Jeffery Edwards
Jun 17, 2016 -

Planet Ford responded

Planet Ford is proud of our huge selection and savings. We are glad you were able to find the Fusion you wanted and enjoyed your buying experience. Dave, Chad, Jeffery and our team appreciate you choosing Planet Ford and letting us help you with your new Ford needs. Please let us know if you need additional assistance, we are always here to help.

June 02, 2016

Good but way to long time spent at dealership The salesman was very nice. Did not care for sales manager. The process takes way to long. Should not have to spend 5 hours at a dealership to purchas More

by Jsteele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Strawn
Jun 17, 2016 -

Planet Ford responded

We appreciate you choosing Planet Ford and sharing your feedback. We strive to provide a top-notch experience and apologize that your experienced a longer than normal time in the dealership. We do hope you will let us know if we can do anything further to assist you and hope you enjoy your new vehicle.

June 01, 2016

Best dealership! I just bought my third vehicle from planet. John Ryan, and Jason Sampson are amazing salesman. I will buy again from them. Highly recommend planet fo More

by Bradk83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ryan and Jason sampson
Jun 17, 2016 -

Planet Ford responded

Brad, Thank you for choosing Planet Ford in Spring for a third time. We truly appreciate you allowing our award-winning team to earn your business. Thank you for sharing your feedback about John Ryan, Jason and our team. If you need anything down the road, please let us know. Enjoy your new vehicle!

June 01, 2016

Excellent Service Great car buying experience. Sales Staff was very courteous, and the finance team worked hard to get us into our desired vehicle. Paperwork was a br More

by CTSV 2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 17, 2016 -

Planet Ford responded

Thank you for choosing Planet Ford in Spring. We are happy to read that Jamie and our award-winning team we're courteous and helpful. We always strive to provide total customer satisfaction. If you need anything, please let us know. Enjoy your new vehicle!

May 26, 2016

Poor service Misleading / poor communication from your service advisor. No feedback regarding status although I was clear with my intentions and left a cell phone More

by RandyMc
Customer Service
Friendliness
Recommend Dealer
No
Jul 13, 2016 -

Planet Ford responded

We are very sorry to learn of your experience and do want to be attentive. Our Director of Fixed Operations, Brad Stapp, would appreciate you calling him so he can assist you personally and learn more about your visit, so we can see what we need to do to improve. Please feel free to call him at 281.539.4968

...
166
...