Planet Ford

Easiest purchase ever for new car Easy to work with, no haggle, everything explained up front and a great overall staff to assist in purchase. Thank you everyone at planet ford! Easy to work with, no haggle, everything explained up front and a great overall staff to assist in purchase. Thank you everyone at planet ford! More

Best car buying experience I have ever had JR and Darryl made this car buying experience smooth and without any issues. They exceeded our expectations in customer service and provided us with JR and Darryl made this car buying experience smooth and without any issues. They exceeded our expectations in customer service and provided us with exactly what we wanted. More

Ford Explorer buying review. My wife and I had a great experience in our pursuit of a Ford Explorer. Our sales person, Patrick, gave us no pressure at all in our decision. He went My wife and I had a great experience in our pursuit of a Ford Explorer. Our sales person, Patrick, gave us no pressure at all in our decision. He went through all of the options available and found the car we wanted at a sister dealership and delivered it the same day. Also working with Thomas to sign the final paperwork was a breeze. Thomas and Patrick were very easy to communicate with. There was no stiffness of arrogance at all in their personalities. We would have no problem working with those guys again in the future. Great Job. More

Car service over 2 weeks long Do not take your car in for Transmission services. I took my ford focus there and they said that they didn't have a transmission control module (TCM) Do not take your car in for Transmission services. I took my ford focus there and they said that they didn't have a transmission control module (TCM) part, said that they had to do a national back order. It's a Ford not a Ferrari, you're supposed to have parts ready to go..and not annoy your customers with having to call about 10 times in the same week for updates on the car. I requested an alternate vehicle as backup transportation, but my request was denied. I told them that they were the last people to put hands on its transmission and that they are responsible for the car breaking down again, they did not care, my needs were not met at all. I do not recommend this place at all. However, staff were professional at all times. I mean it's not like they had an option anyway. More

Professionallism and quality Fast,accommidating and excellent price and service. They were able to adapt their business practice with my individual needs. This is my second purcha Fast,accommidating and excellent price and service. They were able to adapt their business practice with my individual needs. This is my second purchase and will be my third soon. More

Great customer service! My husband wanted a new truck and went to Planet Ford since their prices were great. When we instantly stepped in Planet Ford we were treated with exc My husband wanted a new truck and went to Planet Ford since their prices were great. When we instantly stepped in Planet Ford we were treated with exceptional customer care. Bill was our sales representative and his knowledge of Ford is out of this world. He's extremely kind and I would recommend him to anyone. More

Smooth and efficient The process was very professional and my needs were met. Initially the chat with an online representative on a Sunday was beneficial, because the sho The process was very professional and my needs were met. Initially the chat with an online representative on a Sunday was beneficial, because the showroom was closed, and they advised that leasing was available. Then I was contacted promptly on Monday by Eric and given some initial vehicles to view online that matched my query. Finally the day I arrived at the showroom I was shown several vehicles and fine tuned my selection to the vehicle I ultimately chose. Eric provided great assistance throughout and supplied good advice and not the slightest bit pushy and once again Joe provided after market add-ons like tints and wheel locks that I required. Finally, Juan made the signing swift and easy and I really like the desktop signing screen to speed it all up. More

Quick and easy car buying experience My wife and I worked with Dave Webb at Planet Ford off of 45 in Spring, TX. Dave helped us find the exact car for the needs of our family without bei My wife and I worked with Dave Webb at Planet Ford off of 45 in Spring, TX. Dave helped us find the exact car for the needs of our family without being a stereotypical car salesmen. He acted as a professional consultant, and helped us get it at the price we wanted. From there, the finance department was quick, organized, and we were in and out with a new car faster than we've ever been at another dealership. More

It was grate My sealer is Really good at what he does. Grate,excellent good job I really like the serves I will recommend him to my friends My sealer is Really good at what he does. Grate,excellent good job I really like the serves I will recommend him to my friends More