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Planet Ford

Spring, TX

4.4
1,761 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau. *Based on Ford New sales reports Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money. Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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20403 I-45

Spring, TX

77388

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Showing 1,761 reviews

June 05, 2016

Great Dealership Hugh selection of vehicles to choose from. The whole staff was very courteous and helpful. The facility was very clean and set up well. My salesman, D More

by RAF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Webb ,Chad Jennings, Jeffery Edwards
Jun 17, 2016 -

Planet Ford responded

Planet Ford is proud of our huge selection and savings. We are glad you were able to find the Fusion you wanted and enjoyed your buying experience. Dave, Chad, Jeffery and our team appreciate you choosing Planet Ford and letting us help you with your new Ford needs. Please let us know if you need additional assistance, we are always here to help.

June 02, 2016

Good but way to long time spent at dealership The salesman was very nice. Did not care for sales manager. The process takes way to long. Should not have to spend 5 hours at a dealership to purchas More

by Jsteele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Strawn
Jun 17, 2016 -

Planet Ford responded

We appreciate you choosing Planet Ford and sharing your feedback. We strive to provide a top-notch experience and apologize that your experienced a longer than normal time in the dealership. We do hope you will let us know if we can do anything further to assist you and hope you enjoy your new vehicle.

June 01, 2016

Best dealership! I just bought my third vehicle from planet. John Ryan, and Jason Sampson are amazing salesman. I will buy again from them. Highly recommend planet fo More

by Bradk83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ryan and Jason sampson
Jun 17, 2016 -

Planet Ford responded

Brad, Thank you for choosing Planet Ford in Spring for a third time. We truly appreciate you allowing our award-winning team to earn your business. Thank you for sharing your feedback about John Ryan, Jason and our team. If you need anything down the road, please let us know. Enjoy your new vehicle!

June 01, 2016

Excellent Service Great car buying experience. Sales Staff was very courteous, and the finance team worked hard to get us into our desired vehicle. Paperwork was a br More

by CTSV 2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 17, 2016 -

Planet Ford responded

Thank you for choosing Planet Ford in Spring. We are happy to read that Jamie and our award-winning team we're courteous and helpful. We always strive to provide total customer satisfaction. If you need anything, please let us know. Enjoy your new vehicle!

May 26, 2016

Poor service Misleading / poor communication from your service advisor. No feedback regarding status although I was clear with my intentions and left a cell phone More

by RandyMc
Customer Service
Friendliness
Recommend Dealer
No
Jul 13, 2016 -

Planet Ford responded

We are very sorry to learn of your experience and do want to be attentive. Our Director of Fixed Operations, Brad Stapp, would appreciate you calling him so he can assist you personally and learn more about your visit, so we can see what we need to do to improve. Please feel free to call him at 281.539.4968

May 25, 2016

Best Sales Car Purchase I just purchased an F-250 4x4 from Planet Ford and could not be happier. So happy, I mentioned my purchase to my brother, and within a week he went t More

by JohnH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Tucker, Mike Romero
Jun 16, 2016 -

Planet Ford responded

Congrats on your new Ford F-250! That's a great truck and we appreciate you allowing the Planet Ford in Spring team the opportunity to help with all of your automotive needs. We would also like to thank you for taking time to share your feedback. Should you need anything additional, we are always here to help.

May 25, 2016

Great experience. Francis Ramos did an amazing job. She was responsive and very helpful. Then Charles Prince (Sales manager) was great and really helped us. David Sherm More

by Jharrell566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis Ramos, Charles Prince, David Sherman
Jun 16, 2016 -

Planet Ford responded

Thank you for choosing Planet Ford and for your review. We love reading that our Ford dealership team did a great job and helped our wonderful customers. When you're ready for a new car for your wife, or if you should need anything additional, please let us know. We are always here and happy to assist.

May 23, 2016

Excellent Service My experience with Planet Ford was exceptional. From the time I stepped in the door, without an appointment, i had little wait before I was on the lot More

by ApacheRed2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Webb
May 23, 2016 -

Planet Ford responded

Thank you for allowing Planet Ford in Spring to earn your business. We're thrilled to read that our team was able to help you with all of your automotive needs. If we can ever be of further assistance, please let us know. Enjoy the new vehicle!

May 23, 2016

Outstanding Dealership and service Our sales person, Devin Duoto, was outstanding. He was friendly and very helpful. He made sure we were taken care of from the minute we walked in unt More

by Jlorenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Duoto
May 23, 2016 -

Planet Ford responded

Thank you for choosing Planet Ford. Congrats on your new Ford. We are happy that Devin and our team were able to help you with all of your automotive needs. If we can be of assistance down the road, please let us know.

May 22, 2016

new truck purchase Purchased new F150 ,good buying experience , professional and courteous salesman, Patrick Huygen. appointment times were met , no lengthy time requ More

by rrcol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Huygen
May 23, 2016 -

Planet Ford responded

We appreciate you allowing Planet Ford in Spring to earn your business. We're happy to read that it was such a good one and that Patrick and our team were able to help . If we can ever be of further assistance, please let us know. Enjoy the new Ford F-150!

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