Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Planet Ford
Spring, TX
1,797 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,797 reviews
July 14, 2016
Awesome Service Ben took his time with me. I did not feel pressured or rushed in any way. He was very thorough in explaining the vehicle and buying process. He was ve Ben took his time with me. I did not feel pressured or rushed in any way. He was very thorough in explaining the vehicle and buying process. He was very straight forward and honest. I would recommend both he and the dealership to anyone. The staff was very friendly and helpful as well. More
by Kjrcl99
Employees Worked With
Benjamin Hutzler
July 14, 2016
Perfect fit! Adam took excellent care of my husband and myself in selecting our new Ford. He was professional, knowledgeable, and attentive to all our wishes. He Adam took excellent care of my husband and myself in selecting our new Ford. He was professional, knowledgeable, and attentive to all our wishes. He personally found the exact car we had in mind! More
by Rubyred
Employees Worked With
Adam Chernosky
July 13, 2016
Pleasant Experience William Ballard made purchasing a new vehicle painless. There was no high pressure sales tactics that I have experience at other dealerships. He did William Ballard made purchasing a new vehicle painless. There was no high pressure sales tactics that I have experience at other dealerships. He did not plan games, and made the whole process simple. More
by Loretta
Employees Worked With
William Ballard
July 13, 2016
The awesome salesman we had Ben Hutzler Ben is the reason that we got another car at Planet Ford he had helped us with issues on our other Edge when he was in technical support and deliver Ben is the reason that we got another car at Planet Ford he had helped us with issues on our other Edge when he was in technical support and delivery and did a great job and seem to know what he was doing so when we decide to purchase another car we went to him More
by Meanjean
Employees Worked With
Charles Prince, Benjamin Hutzler
July 12, 2016
Dependable I went to school when Ben and he is always willing to help. Any time I have had a question, he has always Been quick to answer and steered me In the r I went to school when Ben and he is always willing to help. Any time I have had a question, he has always Been quick to answer and steered me In the right direction! You can't go wrong! More
by Andie2005
Employees Worked With
Benjamin Hutzler
July 12, 2016
Very pleased I was very pleased with my salesman. He was polite and kind. He answered all of my questions. He showed me how to operate several things on my new I was very pleased with my salesman. He was polite and kind. He answered all of my questions. He showed me how to operate several things on my new vehicle. I was very happy with my service. More
by Fusion2016
Employees Worked With
Eric Dickison
July 12, 2016
World Class Service at the Planet! We would like to commend Bill Lynch in making our experience at Planet Ford an enjoyable one. The lease of our F 150 makes it our sixth vehicle to ac We would like to commend Bill Lynch in making our experience at Planet Ford an enjoyable one. The lease of our F 150 makes it our sixth vehicle to acquire from Planet Ford in the last 20 years. My wife and I appreciated Mr. Lynch's professionalism, outgoing personality, and his genuine concern for us as customers. Bill Lynch represents Planet Ford in a most positive way. We believe that Bill not only sold us a truck but reinforced our longstanding relationship with Planet Ford. Thank you Mr. Lynch for a very enjoyable experience. More
by Mike & Trish
Employees Worked With
Chad Jennings and David Moran, Bill Lynch
July 12, 2016
Very helpful Sales representative was not pushing the sale he knew what he was offering and not pushing to sale what I didn't need overall had a good experience at Sales representative was not pushing the sale he knew what he was offering and not pushing to sale what I didn't need overall had a good experience at this dealer More
by Sportf150
Employees Worked With
Bill Lynch
July 11, 2016
Above and Beyond Service Level We will continue to use Planet Ford for all of our vehicle needs in the future! We purchased two new cars from Jacoby at Planet Ford and traded one ve We will continue to use Planet Ford for all of our vehicle needs in the future! We purchased two new cars from Jacoby at Planet Ford and traded one vehicle in during the last month. We spent minimal amount of time at the dealership and was able to get exactly what we were looking for in the price range we requested. Everything was always ready to go and went smoothly through our entire experience. The entire staff was always friendly and made sure that we were comfortable and did not need anything. I never felt pressured to buy something I did not want or that would not fit my budget. Jacoby and the finance staff took care of us and we are extremely happy with our purchases! More
by jkmayn714
Employees Worked With
Jacoby Garmon
July 11, 2016
What an incredible experience! The whole experience was the best I have ever had when buying a car. My Salesman was patient and thorough. The finance dept did great and I was in an The whole experience was the best I have ever had when buying a car. My Salesman was patient and thorough. The finance dept did great and I was in and out with a purchase of a car within 3 hours. Door to Car. More
by RjesseK
Employees Worked With
Allen, Fredrick (I think that was his name)
