Planet Ford

Perfect fit! Adam took excellent care of my husband and myself in selecting our new Ford. He was professional, knowledgeable, and attentive to all our wishes. He Adam took excellent care of my husband and myself in selecting our new Ford. He was professional, knowledgeable, and attentive to all our wishes. He personally found the exact car we had in mind! More

Pleasant Experience William Ballard made purchasing a new vehicle painless. There was no high pressure sales tactics that I have experience at other dealerships. He did William Ballard made purchasing a new vehicle painless. There was no high pressure sales tactics that I have experience at other dealerships. He did not plan games, and made the whole process simple. More

The awesome salesman we had Ben Hutzler Ben is the reason that we got another car at Planet Ford he had helped us with issues on our other Edge when he was in technical support and deliver Ben is the reason that we got another car at Planet Ford he had helped us with issues on our other Edge when he was in technical support and delivery and did a great job and seem to know what he was doing so when we decide to purchase another car we went to him More

World Class Service at the Planet! We would like to commend Bill Lynch in making our experience at Planet Ford an enjoyable one. The lease of our F 150 makes it our sixth vehicle to ac We would like to commend Bill Lynch in making our experience at Planet Ford an enjoyable one. The lease of our F 150 makes it our sixth vehicle to acquire from Planet Ford in the last 20 years. My wife and I appreciated Mr. Lynch's professionalism, outgoing personality, and his genuine concern for us as customers. Bill Lynch represents Planet Ford in a most positive way. We believe that Bill not only sold us a truck but reinforced our longstanding relationship with Planet Ford. Thank you Mr. Lynch for a very enjoyable experience. More

Very helpful Sales representative was not pushing the sale he knew what he was offering and not pushing to sale what I didn't need overall had a good experience at Sales representative was not pushing the sale he knew what he was offering and not pushing to sale what I didn't need overall had a good experience at this dealer More

Dependable I went to school when Ben and he is always willing to help. Any time I have had a question, he has always Been quick to answer and steered me In the r I went to school when Ben and he is always willing to help. Any time I have had a question, he has always Been quick to answer and steered me In the right direction! You can't go wrong! More

Very pleased I was very pleased with my salesman. He was polite and kind. He answered all of my questions. He showed me how to operate several things on my new I was very pleased with my salesman. He was polite and kind. He answered all of my questions. He showed me how to operate several things on my new vehicle. I was very happy with my service. More

Above and Beyond Service Level We will continue to use Planet Ford for all of our vehicle needs in the future! We purchased two new cars from Jacoby at Planet Ford and traded one ve We will continue to use Planet Ford for all of our vehicle needs in the future! We purchased two new cars from Jacoby at Planet Ford and traded one vehicle in during the last month. We spent minimal amount of time at the dealership and was able to get exactly what we were looking for in the price range we requested. Everything was always ready to go and went smoothly through our entire experience. The entire staff was always friendly and made sure that we were comfortable and did not need anything. I never felt pressured to buy something I did not want or that would not fit my budget. Jacoby and the finance staff took care of us and we are extremely happy with our purchases! More

What an incredible experience! The whole experience was the best I have ever had when buying a car. My Salesman was patient and thorough. The finance dept did great and I was in an The whole experience was the best I have ever had when buying a car. My Salesman was patient and thorough. The finance dept did great and I was in and out with a purchase of a car within 3 hours. Door to Car. More

Will Purchase Again This Year We had been looking for a New Ford Explorer. Originally we tried to shop locally but could not get exactly what we wanted so we made the trip to Plane We had been looking for a New Ford Explorer. Originally we tried to shop locally but could not get exactly what we wanted so we made the trip to Planet Ford in Spring, TX. I spoke with Trish on the phone before we left home to confirm their inventory we found online. Trish was very helpful and answered all my questions. She scheduled us to meet with Jacoby that afternoon. When we arrived, we were greeted at the door and we're seated out of the heat until our sales rep could get with us. Jacoby, very quickly met with us and advised we would be working with Ryan as he was still with another customer. Ryan was very nice and walked us to their huge inventory of Explorers. Ryan went over all of the details and showed us all of the bells and whistles the new models offered. After our test drive we had our minds set on one in particular. We went inside where we discussed price and trade. Unfortunately we were not offered for our trade what we were offered at a local for dealer but we still came to an agreement. Soon after, Finance was ready for us and we met with Ben Diblasio. Here is where we were blown away by exceptional service. Ben has to be the greatest individual we have ever dealt with when purchasing a vehicle. I WILL buy another vehicle from Planet Ford because of Ben. He found us an awesome rate, was very understanding of what we wanted / didn't want and made our purchase easier than ever. He really went out of his way to look for us the best options and was very friendly. He also took time to help entertain our impatient toddler. I can't praise enough how awesome Ben was to our family. After all the paperwork was finalized, we were brought outside to our new Explorer fully detailed and filled up ready to go. Ryan helped us move our items from our trade and also helped install our toddlers car seat. I can't wait to buy from Planet Ford again. Keep up the great work. More