Planet Ford

Amazing and beyond satisfied! All I can say is wow!!!! I am late in writing my review, but I am no less over satisfied. I came in on Aug 31,2016 just to look at possibly switching All I can say is wow!!!! I am late in writing my review, but I am no less over satisfied. I came in on Aug 31,2016 just to look at possibly switching into a new car due to my old one having too many issues and on its last leg. I already trust the Ford name as I bought a 2011 Ford Fiesta June 27th 2010 and had put over 100000miles on it. I met Mr. Clennon Preyear right as I walked in the door. He greeted me with a smile and made me feel at ease right away. He introduced me to Mrs. Frances Ramos who smiled and greeted my father and I. She asked what cars I liked, and instantly found a few cars that matched what I was looking for. Mr. Preyear had me drive my beautiful black beast a new 2016 Ford Taurus. I instantly fell in love with the car and asked what kind of deals they were running as I had just purchased a home. I was introduced to the always wonderful Mr. Charles who with the help of Mr. Jeffery in vehicle extras worked in some mats and window tint. After we worked out some details I was then brought over to the office of Mr. Chad Jennings who went over every detail of what to expect and broke down when each service is to be completed. I felt so at ease when I left even though I was going to pay more than I originally wanted I was 100% satisfied that I was beyond taken care of. Mrs. Frances Ramos went above and beyond by getting to know me and offering to call her anytime along with Mr. Clennon. I actually had to take her up on this when I hit a piece of plastic that shredded my tire I called her just to get the number for the roadside. She not only gave me the number but called me about ten mins later and offered her assistance. She made sure I was okay and that my car was being properly cared for. I felt like I was part of the family and felt like way more than just a sale!!!! I will buy from y'all every time it's time to upgrade. Amazing service! More

good service and friendly people to deal with Bruce did a good job helping my wife and I select and new truck and through the purchase process. However I would suggest that Bruce work on explainin Bruce did a good job helping my wife and I select and new truck and through the purchase process. However I would suggest that Bruce work on explaining the features of the vehicle. I felt rushed through this process, either he did not fully know the features of the vehicle or he's not comfortable in this function of the sale. All in all, everything went well. This was the fourth truck I have purchased from this location and most likely I will be back again. More

Awesome people This is my 6th vehicle purchase from Planet Ford. Has been a great experience every time. It's a 3.5 hrs drive for me to go here, but I will continu This is my 6th vehicle purchase from Planet Ford. Has been a great experience every time. It's a 3.5 hrs drive for me to go here, but I will continue to purchase here due to the customer service and the great sales people I deal with. More

Awesome Dealership I recently purchased a Ford Edge Titanium 2016, I was approached by Bruce Williams as soon as I got out my car. He was very nice and friendly. He aske I recently purchased a Ford Edge Titanium 2016, I was approached by Bruce Williams as soon as I got out my car. He was very nice and friendly. He asked what I was looking for and he showed me the SUV's I was interested in. He showed me the Ford Edge, I took it fir a test drive and I was sold. I also met Frances Ramos and Clennon Preyeor during my visit. Everyone was soo nice and friendly and very helpful. This was my second time buying a ford. I traded my Ford Focus in for the Ford Edge. And to my surprise I was Bruce's first sell. These guys are the greatest and I nwould buy again from Ford. Thanks for the love you showed me and making my transactions pain free and stress free! Taren T More

amazing people Bought a new king ranch and the people are amazing , make you feel at home great pricing no haggle and Bill Lynch was patient with me searching for t Bought a new king ranch and the people are amazing , make you feel at home great pricing no haggle and Bill Lynch was patient with me searching for the right truck took me over the entire lot and explained the difference is each one he is great at his Job. Charles Prince priced the new truck and was a pleasure to deal with , he made me feel at home. Aaron Smith and Charles Prince got me top dollar for my trade and the Dave Sherman took care of me in finance. Highly recommend these people and planet ford if you are wanting to get some new wheels. Thanks again Guys D Wilkinson More

Best buying experience ever! My experience was worth much more than 5 stars! I was at the lube center waiting on my truck to be serviced and received a phone call form Jacoby. He My experience was worth much more than 5 stars! I was at the lube center waiting on my truck to be serviced and received a phone call form Jacoby. He explained that the dealership was looking for vehicles to buy like my truck. He asked me if they could appraise my truck and possibly get me into a new vehicle. Little to his knowledge I was in unspoken need for a larger family size vehicle. He came back with news in no time at all saying they would buy my truck for what I owed and could put me into a new one of my choice. Again in no time I found the perfect vehicle and was out the door driving my new vehicle home. Fast, easy and friendly service was the top priority of Planet Ford!! Anyone looking for a great deal and great customer service needs to go see Jacoby!! More

Great People, Great Service I was in need of an economic commuter car. I called and spoke to Ramon Diaz. He found a better car than I expected, at a better price. After sitting w I was in need of an economic commuter car. I called and spoke to Ramon Diaz. He found a better car than I expected, at a better price. After sitting with Juan Martinez in finance, he got me an even better rate/ payment. All of this happened in just a couple hours and I was on the road. Ramon even delivered the car to my home. I have never been more satisfied with an experience at any dealer. Everyone was extremely nice and polite. I know where I will be shopping for all future vehicles. THANK YOU Ramon, Juan and all of the people at Planet Ford, Spring TX!!!! A+++++++++++ More

Great buying experience Patrick made it super easy buying a car. If you are concerned about spending hours in a dealership, give these a try! We did most of the work via phon Patrick made it super easy buying a car. If you are concerned about spending hours in a dealership, give these a try! We did most of the work via phone and texts, when we got to the dealership all that was left was to sign paperwork. Patrick was also super knowledgeable about my car and taught us things we didn't have a clue it did before we decided to by it. More

The best experience I've ever had at a dealership! I have never had such a relaxed experienced with buying a truck than at Planet Ford. I shopped around at other big dealerships as well as some smalle I have never had such a relaxed experienced with buying a truck than at Planet Ford. I shopped around at other big dealerships as well as some smaller ones to see which ones had the lowest prices like they all advertise. I could not find any prices that came close to Planet's, even in states in other parts of the country. My salesman Patrick was very to the point in comparisons of different models and didn't to try to sell with smoke and mirrors. I was greatly satisfied with my experience and will definitely be back to buy another truck in the future. More