Planet Ford

Top notch! Customer service that goes above and beyond! Patrick was very informative before, during, and even after the sale! We would recommend Planet Ford an Customer service that goes above and beyond! Patrick was very informative before, during, and even after the sale! We would recommend Planet Ford and Patrick to everyone. More

Living on the Edge This past May we purchased our 3rd Ford Edge from Planet Ford . 4 years ago we purchased a black / light grey Edge for our now 20 year old daughter . This past May we purchased our 3rd Ford Edge from Planet Ford . 4 years ago we purchased a black / light grey Edge for our now 20 year old daughter . 2 years later it was a white/ black Edge for daughter number 2. We told Patrick Huygen that the white car had to be almost identical to the black car ( you know kids compare ) and he delivered. Recently it was my turn and my husband again enlisted Patrick's help in finding the perfect Edge for me ( mine didn't have to be identical to the other 2, it could be better !) I'm now the happy owner of a Red Edge Titanium. We love Planet Ford and the customer service we receive from Patrick. It'll be time for another teen driver in a few years and I'm sure Patrick will once again find the perfect Ford for our family . More

Positive purchase experience We were contacted by the sales department about trading in our 2011 F250. We actually had not considered this at all, but in subsequent conversations We were contacted by the sales department about trading in our 2011 F250. We actually had not considered this at all, but in subsequent conversations, we were willing to consider a trade in for a 2016 model. Jacoby Garmon, our salesperson, located exactly what we were looking for in a King Ranch F250, and Joe Tazioli in Accessories fixed us up with all the extras we asked for. Everyone at the dealership was friendly and a pleasure to work with. We are thrilled with our new Planet Ford truck! More

The Great Escape I found my "dream car" on Cars.com last Saturday. After verifying that the car was available, Trish Hernandez put Jacoby Garmon in contact with me. He I found my "dream car" on Cars.com last Saturday. After verifying that the car was available, Trish Hernandez put Jacoby Garmon in contact with me. He and Alan Wade worked to make the deal happen. After making the 2 1/2 hour drive arriving at 8 PM on a Saturday night., I was greeted by Alan who offered a cold bottle of water...so refreshing...while I waited for car prep and paperwork. Charles Prince was truly a prince, making sure that my comfort was accommodated and the sales expedited. Vada Caccamo quickly processed the paperwork and I was soon on the road. Alan walked me to my new ride and took the time to explain the vehicle. What a great guy to work with me till after 10:00 PM on a Saturday! I absolutely "love my new 2016 Ford Titanium"! More

F-150 Lariat Purchase I had a very pleasant experience here. Chris and James were easy to work with, and were not pushy at all. It was Chris' first week there, and he did a I had a very pleasant experience here. Chris and James were easy to work with, and were not pushy at all. It was Chris' first week there, and he did a fantastic job. He was very helpful from the beginning all the way through the sale. I had several follow-up questions and phone calls with him, as I was shopping other makes and models and was trying to get a good apples-to-apples comparison. He was always very prompt when it came to getting me answers for my questions and was very low-pressure and friendly all the way through the process. James was working with Chris as a mentor, and he was very helpful and friendly as well. Completing the transaction was straightforward, and we didn't spend a ton of time waiting on the finance dept. A+ experience from beginning to end. More

Purchase I was in & out of there with my new vehicle in 2 hours. It was a quick turnaround. I will recommend this dealership & also Andrew. I was in & out of there with my new vehicle in 2 hours. It was a quick turnaround. I will recommend this dealership & also Andrew. More

Internet purchase of F150 I purchased a brand new F150 from this dealer, and both Frances and Clennon were incredible to work with. They were transparent and made my purchase m I purchased a brand new F150 from this dealer, and both Frances and Clennon were incredible to work with. They were transparent and made my purchase much easier than any other vehicle purchase I've had in the past. Any issues that have come up since have also been taken care of by them both. I would highly recommend them both and this dealership to work with. More

Always have a. BEautiful experience at planet ford We always have a good positive experience at planet ford cause of Frances We truly appreciate her Thanks so much for everything. We will send. Cust We always have a good positive experience at planet ford cause of Frances We truly appreciate her Thanks so much for everything. We will send. Customers More

Great experience We were looking to buy a new F-150 as our 2010 was a little tired. We met Brian in the parking lot and he was very curious and listened to what we wer We were looking to buy a new F-150 as our 2010 was a little tired. We met Brian in the parking lot and he was very curious and listened to what we were looking for. He asked about the features we wanted and colors we liked and took us straight to the truck he felt was perfect for us... and he was right! After a test drive and a review of the numbers we agreed to buy. The trade value was OK, but the discount on the new truck were very good. Even my X-plan discount could not match the savings. My only negative comment would be it takes some time to get through the process of meeting the various people to get the deal done. Maybe not a surprise at 6pm on a Saturday, but for it to be truely perfect it could have been faster, but that in no way reflects on the people we met who were really great. I would recommend Plant Ford for great prices and friendly, professional staff. More

Amazingly helpful! I had the best experience with them! They were attentive & understanding to my needs. They didn't try to push a bunch of stuff I didn't need or want. I had the best experience with them! They were attentive & understanding to my needs. They didn't try to push a bunch of stuff I didn't need or want. Will definitely be returning for all & any future car needs. More