Planet Ford

Great People, Great Service I was in need of an economic commuter car. I called and spoke to Ramon Diaz. He found a better car than I expected, at a better price. After sitting w I was in need of an economic commuter car. I called and spoke to Ramon Diaz. He found a better car than I expected, at a better price. After sitting with Juan Martinez in finance, he got me an even better rate/ payment. All of this happened in just a couple hours and I was on the road. Ramon even delivered the car to my home. I have never been more satisfied with an experience at any dealer. Everyone was extremely nice and polite. I know where I will be shopping for all future vehicles. THANK YOU Ramon, Juan and all of the people at Planet Ford, Spring TX!!!! A+++++++++++ More

Great buying experience Patrick made it super easy buying a car. If you are concerned about spending hours in a dealership, give these a try! We did most of the work via phon Patrick made it super easy buying a car. If you are concerned about spending hours in a dealership, give these a try! We did most of the work via phone and texts, when we got to the dealership all that was left was to sign paperwork. Patrick was also super knowledgeable about my car and taught us things we didn't have a clue it did before we decided to by it. More

Best buying experience ever! My experience was worth much more than 5 stars! I was at the lube center waiting on my truck to be serviced and received a phone call form Jacoby. He My experience was worth much more than 5 stars! I was at the lube center waiting on my truck to be serviced and received a phone call form Jacoby. He explained that the dealership was looking for vehicles to buy like my truck. He asked me if they could appraise my truck and possibly get me into a new vehicle. Little to his knowledge I was in unspoken need for a larger family size vehicle. He came back with news in no time at all saying they would buy my truck for what I owed and could put me into a new one of my choice. Again in no time I found the perfect vehicle and was out the door driving my new vehicle home. Fast, easy and friendly service was the top priority of Planet Ford!! Anyone looking for a great deal and great customer service needs to go see Jacoby!! More

The best experience I've ever had at a dealership! I have never had such a relaxed experienced with buying a truck than at Planet Ford. I shopped around at other big dealerships as well as some smalle I have never had such a relaxed experienced with buying a truck than at Planet Ford. I shopped around at other big dealerships as well as some smaller ones to see which ones had the lowest prices like they all advertise. I could not find any prices that came close to Planet's, even in states in other parts of the country. My salesman Patrick was very to the point in comparisons of different models and didn't to try to sell with smoke and mirrors. I was greatly satisfied with my experience and will definitely be back to buy another truck in the future. More

Experience with Planet Ford I searched what I was looking for through their website and had great communications throughout the entire process. I was skeptical of dealing with a I searched what I was looking for through their website and had great communications throughout the entire process. I was skeptical of dealing with an out of state business, but the entire process went smoothly and they delivered the vehicle to my home. From initial inquiry to the actual delivery was less than a week. Brian Strawn was extremely personable and we dealt with each other via Email, texting or through phone conversations. More

Pleasure doing business with them This a great dealer everyone was wiling to help from the moment you walk in. There is also no pressure at all , They have a big lot full of cars so This a great dealer everyone was wiling to help from the moment you walk in. There is also no pressure at all , They have a big lot full of cars so they have what you are looking for. They also have a accessories department to give you what your car needs. Overall great experience. More

FIRST hassle-free vehicle purchase we ever encountered. Let me say that like most people on a budget I HATE vehicle shopping. That being noted, my first communication with Planet Ford was via an internet Let me say that like most people on a budget I HATE vehicle shopping. That being noted, my first communication with Planet Ford was via an internet inquiry which was answered by Brian Strawn. I requested an initial quote on a vehicle followed by several more e-mails/texts requesting further information. My final request was a "drive out price." Because of varying circumstances I thought I had missed my window of opportunity to receive some of the promotional discounts Planet Ford was offering at the time but Brian worked with me and when my husband and I finally made it to the dealership, he stood by the written communication with NO SURPRISES and NO PRESSURE to buy added on features that we did not want or need. Because of evening rush hour traffic we did not get to the dealership until late and even though Brian had an event that evening to attend, he took the time to make sure we test drove the vehicle, got all our questions answered, and the paperwork processed. We felt bad because by time we were done and handed the keys, Brian had MISSED the event. That takes dedication and a commitment to provide excellent customer service. We were pleased with the overall process. More

The easiest vehicle purchase ever Jacoby is the best salesmen I ever had. I found a car that I wanted the payment I needed came in on a Saturday he introduced us to the finance manager Jacoby is the best salesmen I ever had. I found a car that I wanted the payment I needed came in on a Saturday he introduced us to the finance manager Ben.. we got way under the payment I was wanting. And the mustang I wanted.thanks guys... More

Great experience Patrick Was the best sails person he has become a friend as well I will be doing business with him in the future. This dealership is definitely one Patrick Was the best sails person he has become a friend as well I will be doing business with him in the future. This dealership is definitely one of a kind. More