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Planet Ford

Spring, TX

4.4
1,761 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau. *Based on Ford New sales reports Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money. Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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20403 I-45

Spring, TX

77388

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Showing 1,761 reviews

June 18, 2017

I was not pleased with the length if time it took, 6 hrs. If a customer is going to be there for the length of time I was the dealer should consider providing lunch or at least a vending machine with sandwich More

by Jerry Cummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Huygen
Jun 26, 2017 -

Planet Ford responded

Your feedback is greatly appreciated, as is your business. we apologize for any delays. We do strive to make the process quick and enjoyable. Your feedback has been shared with our management team to ensure your concerns are address. Normally, we have a cafe, which will be back in place after the construction to allow for more options for our guest during their visits. Again, we thank you for both the opportunity to serve your automotive needs and that you took time to let us know about your experience.

June 17, 2017

Outstanding Sales Associate Last week I stopped in at planet ford in Spring to just look at new trucks and kick some tires. I met a salesperson there, Patrick Huygen who was fant More

by PeterSmith30
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Huygen
Jun 26, 2017 -

Planet Ford responded

Thank you for shopping Planet Ford during your new vehicle search. We appreciate you allowing us to help you during your selection process. We are happy to read that Mr. Huygen and our team were so helpful. When you're ready to buy, we hope to see you back at Planet Ford. Should you have questions in the meantime, please do let us know.

June 15, 2017

Great experience Walked in knowing what I was looking for and what price I wanted. The salesman, Ben, is literally an encyclopedia of knowledge on for vehicles. Was a More

by New buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Hutzler
Jun 29, 2017 -

Planet Ford responded

Thank you for choosing Planet Ford and sharing your wonderful experience. We are happy to read that Ben did a wonderful job assisting you. Please do let us know if you need anything additional.

June 15, 2017

Ask for Patrick Huygen Patrick Huygen and another nice young man helped me to choose my 2017 Ford Focus. I walked into the dealership 30 minutes before closing time just to More

by angel316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Huygen
Jun 29, 2017 -

Planet Ford responded

Congratulations on your new Ford Focus. Thank you for choosing Planet Ford. We appreciate the opportunity to help and that you took the time to share positive buying experience. We are happy to read that Patrick did a great job helping you. Please do let us know if you need anything additional.

June 15, 2017

Excellent Service I purchased a F150 from Ben last week, at Planet Ford (Spring). Ben's customer service and attention to detail were excellent. we went on a tes More

by Lloyd B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Hutzler
Jun 29, 2017 -

Planet Ford responded

Congratulations on Ford F-150! Thank you for allowing Planet Ford the opportunity to earn your business. We appreciate you sharing your wonderful experience. We are happy to read that Ben and our team did a wonderful job helping you find the right vehicle at the right price. Please do let us know if you need anything additional.

June 15, 2017

Ben Hutzler made the experience GREAT I want to express my appreciation for being able to work with Mr. Benjamin Hutzler. He coordinated and directed all of the steps and activities associ More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Lynch, Benjamin Hutzler
Jun 29, 2017 -

Planet Ford responded

Congrats on your new Ford Escape. Thank you for choosing Planet Ford and sharing your great buying experience. We're happy to read that Ben did such a great job assisting you. Please do let us know if you need anything down the road. We are always here to help.

June 15, 2017

Ben is the best! I recently purchased my second Ford Escape from Ben at Planet Ford. Quite frankly I can't imagine using any other sales person! Ben knew exactly what More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Hutzler
Jun 26, 2017 -

Planet Ford responded

Congratulations on your 2nd Ford Escape from Planet Ford in Spring. We are so happy to read that Mr. Hutzler and our team were helpful. We greatly appreciate the opportunity to earn your business two times over and your kind references to friends and family. Please do let us know if we can ever be of any additional assistance.

June 15, 2017

Best service ever. Second car inbuy from Craig and he has been by far the best sales guy I have ever dealt with. Very straight forward and up front. More

by Rh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jones
Jun 26, 2017 -

Planet Ford responded

That's the best recommendation someone can share. Thank you for allowing Planet Ford, Mr. Jones and our team the opportunity to help you buy another vehicles. We appreciate it and your great review. Should you need anything down the road, please let us know. Enjoy the new vehicle!

June 14, 2017

Planet Ford customer, Not bade Large selection of trucks & SUV's. In & out in 2 hours with a new truck. Aftermarket was a little slow but is to be expected with only 2 peo More

by Seda1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Rawlinson
Jun 29, 2017 -

Planet Ford responded

Thank you for choosing Planet Ford and sharing your kind feedback. We are happy to read that Tyler and our did a good job assisting you. We apologize that aftermarket took a bit longer, but were able to take care of all of your needs. Please do let us know if you need anything additional.

June 13, 2017

Knowledgeable honest salesman Ben was very easy to work with from start to finish. He went above and beyond to meet our needs. He is very knowledgeable about Fords especially our S More

by Shari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Hutzler
Jun 29, 2017 -

Planet Ford responded

Thank you for choosing Planet Ford and sharing your wonderful experience. We are happy to read that Ben did a wonderful job assisting you. Please do let us know if you need anything additional.

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