Planet Ford
Spring, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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I was not pleased with the length if time it took, 6 hrs. If a customer is going to be there for the length of time I was the dealer should consider providing lunch or at least a vending machine with sandwich If a customer is going to be there for the length of time I was the dealer should consider providing lunch or at least a vending machine with sandwiches. I wanted to purchase a soft drink but a note on the machine said drinks were not cold so just had bottled water provided. When I was with the woman who took me through the process of financing there was a small black box on her desk that required me to sign several times and was not able to see the information on the screen. Need to get that fixed. A man selling after market floor mats etc.did a good job of providing information on what items were available for my vehicle, but did not have the items I wanted in Stock. One more small issue is when the vehicle came back from make ready the wheels were not cleaned well and the front flimsy plastic license plate frame and dealer logo made of card board are not necessary as the first car wash will destroy it. More
Outstanding Sales Associate Last week I stopped in at planet ford in Spring to just look at new trucks and kick some tires. I met a salesperson there, Patrick Huygen who was fant Last week I stopped in at planet ford in Spring to just look at new trucks and kick some tires. I met a salesperson there, Patrick Huygen who was fantastic. I was just looking around I the lot trying to avoid any contact with anyone. Patrick was walkinfyby and asked if I needed any help in a non pushy way. I told him I was not buying anything just looking as I did not want him to waste his time on me on a busy Saturday. We started talking and he answered every question I had. He was patient and very knowledgeable about his products. He is not the stereotypical sales person! He spent at least an hour with me knowing that I was not buying now. Very impressive. I will go back when I am ready to buy and will buy from him. Check for yourself! More
Great experience Walked in knowing what I was looking for and what price I wanted. The salesman, Ben, is literally an encyclopedia of knowledge on for vehicles. Was a Walked in knowing what I was looking for and what price I wanted. The salesman, Ben, is literally an encyclopedia of knowledge on for vehicles. Was a great help through the whole process More
Ask for Patrick Huygen Patrick Huygen and another nice young man helped me to choose my 2017 Ford Focus. I walked into the dealership 30 minutes before closing time just to Patrick Huygen and another nice young man helped me to choose my 2017 Ford Focus. I walked into the dealership 30 minutes before closing time just to do a test drive and they stayed until almost midnight helping me to purchase my vehicle and walk out with a new car. They took the time to learn my preferences in a vehicle and to help me to get a lease rather than a six-year contract. They were courteous, knowledgeable, and patient. More
Excellent Service I purchased a F150 from Ben last week, at Planet Ford (Spring). Ben's customer service and attention to detail were excellent. we went on a tes I purchased a F150 from Ben last week, at Planet Ford (Spring). Ben's customer service and attention to detail were excellent. we went on a test drive, and he demonstrated all of the vehicles safety features (adaptive cruise control, lane assist, self park, etc.). From there, we negotiated the price and he stayed with me through the entire purchase process (options, financing and delivery). Before I left the lot, Ben explained all of the trucks features, and demonstrated many of them. His explanations were concise and to the point. In addition, he emphasized if I had any issues, I should contact him immediately. I ended up taking him up on the offer the following Monday. I purchased the truck on a Saturday and got home in the late afternoon. When I arrived home, I was shocked to find a $750 coupon from Ford towards the purchase of a truck. Needless to say, I was definitely interested in the coupon, and called Ben Monday morning to discuss my options. As with my initial conversation with Ben, he was very polite and helpful. He talked to Russell in finance, and they were able to reprocess my paperwork to include the Ford rebate. Needles to say, this was great news. I highly recommend Ben and Planet Ford. Overall, it was an excellent buying experience. Lloyd B. More
Ben Hutzler made the experience GREAT I want to express my appreciation for being able to work with Mr. Benjamin Hutzler. He coordinated and directed all of the steps and activities associ I want to express my appreciation for being able to work with Mr. Benjamin Hutzler. He coordinated and directed all of the steps and activities associted with my purchase of a new 2017 Escape SUV a couple of weeks ago from the test drive through driving my new vehicle off the lot. Ben's work ethic and skills are beyond reproach. It was a pleasure doing business with him. More
Ben is the best! I recently purchased my second Ford Escape from Ben at Planet Ford. Quite frankly I can't imagine using any other sales person! Ben knew exactly what I recently purchased my second Ford Escape from Ben at Planet Ford. Quite frankly I can't imagine using any other sales person! Ben knew exactly what I wanted and where to find it at the price that I wanted to pay. I consider Ben to be not only a great salesperson but also a great person overall! More
Best service ever. Second car inbuy from Craig and he has been by far the best sales guy I have ever dealt with. Very straight forward and up front. Second car inbuy from Craig and he has been by far the best sales guy I have ever dealt with. Very straight forward and up front. More
Planet Ford customer, Not bade Large selection of trucks & SUV's. In & out in 2 hours with a new truck. Aftermarket was a little slow but is to be expected with only 2 peo Not bade Large selection of trucks & SUV's. In & out in 2 hours with a new truck. Aftermarket was a little slow but is to be expected with only 2 people working it. More
Knowledgeable honest salesman Ben was very easy to work with from start to finish. He went above and beyond to meet our needs. He is very knowledgeable about Fords especially our S Ben was very easy to work with from start to finish. He went above and beyond to meet our needs. He is very knowledgeable about Fords especially our SuperDuty More