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Planet Ford
Spring, TX
1,796 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,796 reviews
January 29, 2018
Very easy and simple Craig gave us a great price on a 2018 escape, and worked around communication and distance issues to complete the deal over the phone with my dad in G Craig gave us a great price on a 2018 escape, and worked around communication and distance issues to complete the deal over the phone with my dad in Germany. The whole process was painless. More
by Taylor98
Employees Worked With
Craig Jones
January 28, 2018
Best experience with a car dealer ever! Craig was great. Best offer first time asked (out of eight dealerships). No problems with closing the deal and taking delivery. Best experience I have Craig was great. Best offer first time asked (out of eight dealerships). No problems with closing the deal and taking delivery. Best experience I have ever had with a new car dealer. More
by ReluctantCarBuyer
Employees Worked With
Craig Jones
January 27, 2018
Blessed!! Craig was anything less than amazing! It was my first time buying a car and I am so blessed to have him as my dealer! I would recommend him to everyo Craig was anything less than amazing! It was my first time buying a car and I am so blessed to have him as my dealer! I would recommend him to everyone! More
by Lteylor
Employees Worked With
Craig Jones
January 26, 2018
2016 Mustang trade up for a beautiful 2018 Mustang!!! Patrick and the crew really treated me like family, and knew the vehicle specs. They really made this one of the best car deals thus far in my life. T Patrick and the crew really treated me like family, and knew the vehicle specs. They really made this one of the best car deals thus far in my life. Thank You Planet Ford!!! More
by egreenhill
Employees Worked With
Joe Caccamo, Patrick Huygen
January 26, 2018
Incredible buying experience with Dave Webb My buddy gave me Dave Webb's name and number. He has bought several trucks from Dave before. I' m glad he did! Dave is a no pressure salesman and I ha My buddy gave me Dave Webb's name and number. He has bought several trucks from Dave before. I' m glad he did! Dave is a no pressure salesman and I had a great experience buying my truck. Dave even picked me up from the airport since I was flying in from out of state to buy the truck. Thanks Planet Ford and Dave Webb! I will be back to buy again. More
by tomtheITGuy
Employees Worked With
January 25, 2018
It’s really easy to bay from Patric The most professional car sales man I dealt with is Patrick. He makes baying a new car easy, and exciting. Thank you Patrick for your help. The most professional car sales man I dealt with is Patrick. He makes baying a new car easy, and exciting. Thank you Patrick for your help. More
by Thamer
Employees Worked With
Patrick Huygen
January 15, 2018
Amazing Craig was very helpful and knowledgeable. Him and Chad made the event of buying a new car easy and pleasurable. I would recommend them to any of my f Craig was very helpful and knowledgeable. Him and Chad made the event of buying a new car easy and pleasurable. I would recommend them to any of my friends and family. More
by 1auren1990
Employees Worked With
Chad Jennings, Craig Jones
January 14, 2018
Bad service Bad with a bit of good. Good: I got the truck I wanted at the price I wanted. The bad: They added extras to the vehicle and posted it online at a Bad with a bit of good. Good: I got the truck I wanted at the price I wanted. The bad: They added extras to the vehicle and posted it online at a good price. After I made the appointment and drove an hour to go test drive it they handed me the sales proposal and it was $7k more than the advertised price because they tried charging me for all of the extras. I had to argue back and forth for over 6 hours and was even told that the sales manager didn't have time to come talk to me personally. They finally agreed to my price and I got the truck I wanted but but the service I received was far less than expected and unprofessional in my opinion. I honestly really can't recommend shopping there in the future. More
by Isaiah777
Employees Worked With
Nate Gordon
January 13, 2018
Repeat visit - repeat satisfaction This was my 2nd transaction with Planet Ford, both times buying from Dave Webb. Dave has great product knowledge, is honest and a great communicator This was my 2nd transaction with Planet Ford, both times buying from Dave Webb. Dave has great product knowledge, is honest and a great communicator and an overall good guy. He makes it such an easy transaction. I will continue to refer friends to Dave. More
by DennisMcE
Employees Worked With
January 12, 2018
Great Purchase Experience! In searching for a new car for a family member, I "dealt" with another dealer (in the Houston area as well) first. The other dealer's "Internet Sales" In searching for a new car for a family member, I "dealt" with another dealer (in the Houston area as well) first. The other dealer's "Internet Sales" manager was a complete joke (not so Friendly)! After many emails, one phone call and several days waiting, I absolutely made zero progress. With that very recent experience as the backdrop, I re-started the search. And that is when I was introduced to Craig Jones at Planet 45 in Spring. After one quick message and brief phone call, we had a deal done on the 2018 Ford Focus SEL that we wanted! Craig, Julian N. & David M. were all fantastic to interact with. Very happy with the transaction and process. More
by Richard D.
Employees Worked With
Julian Nieto & David Mena, Craig Jones
