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Planet Ford
Spring, TX
1,796 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,796 reviews
April 10, 2018
Excellent service and very friendly! Craig did an outstanding job getting us the truck we wanted! We are 7 hours away and Craig did a great job in getting us the F-350 Super Duty I appli Craig did an outstanding job getting us the truck we wanted! We are 7 hours away and Craig did a great job in getting us the F-350 Super Duty I applied for without any hassle. He had our paper work ready to sign with the Finance Manager and drover away with a gorgeous and clean truck. I recommend Craig as your salesman. More
by Riovalley01
Employees Worked With
Craig Jones
April 10, 2018
Service Center screw ups I brought my brand new F250 in due to a sunroof malfunction. After sitting in service waiting room for 4 hours I was told the part had to be ordered I brought my brand new F250 in due to a sunroof malfunction. After sitting in service waiting room for 4 hours I was told the part had to be ordered and it would be 7-10 days. I asked if they would notify me and I was assured yes. After 10+ days I called to check on the status and was told the parts were in...no notification at all. I made a service appointment for 8:00 and dropped my car off at 6:45 am. I asked again how long would it take and was told a couple of hours. At noon I called to check status. I was put on hold and my service rep never picked up, someone else told me they just took truck back for repair. At 300 I showed up because I would not have a ride after that. We waited in empty service area while all service reps were on phones or walking around. After 10 minutes my service rep asked what I needed. I told him I was check on my car since it’s long overdue. He then proceeded to go check and returned to me 20 minutes later stating they were just starting it because there was an issue with earlier with another car. It would have been nice to get a phone call stating the delay. I then had to sit and wait another hour while they repaired it. Never an apology for the delay or inconvenience. I will be looking for another service center. More
by JClaus67
Employees Worked With
Robert Plank
April 09, 2018
Very Positive Experience Very positive experience during the purchase of a F-150 XLT truck; the whole staff was very personable and helpful; large selection of vehicles; very Very positive experience during the purchase of a F-150 XLT truck; the whole staff was very personable and helpful; large selection of vehicles; very new and clean facility; More
by SandyV
Employees Worked With
Joe T Tozioli (After-Market), Lou Melendez (Finance), Noel Prout
April 08, 2018
My experience at Planet Ford was one of the best I've had. When it comes to buying a truck, my experience at Planet Ford was one of the best I’ve had. The interactions and help I received from GM Aaron Smith When it comes to buying a truck, my experience at Planet Ford was one of the best I’ve had. The interactions and help I received from GM Aaron Smith and Used Car Manager Scott Sprouse was off the chart and Craig Jones my high energy salesperson was incredible. Craig responded to every request, text message and question I had in a timely manner… he was a pleasure to deal with. In addition, Bill Lynch in Finance and the rest of the Plant Ford Team were all fully committed to helping me find the right vehicle. The right vehicle turned out to be a used 2011 Ford F150 that I wanted to give my 16 year old son as his first truck. The truck and the deal I received exceeded my expectations and when I surprised my son with his new truck, it was one of those special moments that for me as a dad I’ll never forget. Thanks again to all those who aided in this process and again a special “Thank you” to Aaron Smith for making this happen. More
by JB
Employees Worked With
Aaron Smith, Scott Sprouse, Bill Lynch, Craig Jones
April 06, 2018
Great experience Craig was awesome! So helpful and knowledgeable! Great customer service! First time buyer here and he made it a very easy, stress free purchase. Thank Craig was awesome! So helpful and knowledgeable! Great customer service! First time buyer here and he made it a very easy, stress free purchase. Thanks Craig! More
by berisner
Employees Worked With
Craig Jones
April 06, 2018
Helpful Gabriel Smart was the associate who helped me. He was very easy to work with. Quickly helping me to find the vehicle I wanted and found a good deal fo Gabriel Smart was the associate who helped me. He was very easy to work with. Quickly helping me to find the vehicle I wanted and found a good deal for me. I was updated throughout the process. I was very happy with the visit. More
by Cp2018
Employees Worked With
Gabriel Smart
April 06, 2018
Very customer Friendly Noel Prout was very professional and customer friendly. And is very knowledgeable of the different types of vehicle. Wonnetta Mcnair introduce me Noel Prout was very professional and customer friendly. And is very knowledgeable of the different types of vehicle. Wonnetta Mcnair introduce me to the ford family and I am grateful she did. They made my truck buying experience stress free. Most of all they help me find the truck I was looking for with the best deal. I would strongly recommend Noel Prout and Planet Ford to all my friends and family looking for a vehicle. Thank you Noel Prout, I am truly enjoying my vehicle. More
by BillyF150
Employees Worked With
Noel Prout
April 04, 2018
Outstanding customer service Patrick Huygen is by far the best salesman we have ever had. 5th supper duty we have purchased with his help and he still treats us as if we where the Patrick Huygen is by far the best salesman we have ever had. 5th supper duty we have purchased with his help and he still treats us as if we where there for the first time. He strives to accommodate his customer with every resource he has and can use. Very pleased with him. We will be buying from him probably until he retires!! More
by Kelly,
Employees Worked With
Patrick Huygen
April 02, 2018
Dealership show Professional by everyone. The buying experience was pleasant and all departments were professional in nature. The deal was made over the phone with Chris Mounce. He had the dea The buying experience was pleasant and all departments were professional in nature. The deal was made over the phone with Chris Mounce. He had the deal to Me within 30 minutes of me arriving there. No issues at all and I signed it when offered. More
by DanielM
Employees Worked With
Chris Mounce
April 01, 2018
Awesome service I got the platinum service very pleased. No pressure and got what I wanted. It was easy and enjoyable. I got my Diet Coke love I got the platinum service very pleased. No pressure and got what I wanted. It was easy and enjoyable. I got my Diet Coke love More
by Ninfa
Employees Worked With
Aron Smith and Chad Jennings , Patrick Huygen
