Planet Ford

Great experience. Experience was wonderful. Worked through internet department and met with Jacoby to purchase truck. He knew what was important to me and made sure I w Experience was wonderful. Worked through internet department and met with Jacoby to purchase truck. He knew what was important to me and made sure I was taken care of and quickly. More

2015 Mustang GT Went to the dealership on Friday May 18, they were having a function and were not selling cars that day, I found a car I wanted to see and after walki Went to the dealership on Friday May 18, they were having a function and were not selling cars that day, I found a car I wanted to see and after walking the back lot I found it. The used car manager was condisending and extremely rude, he put a box full of keys on the counter and said "The keys are in here somewhere". The sales lady found the keys and walked out to the car, I wasn't able to drive it due to the way it was crammed between other cars. I secured my own financing and went to pick up the car the next day, when I got there the floor mats were missing, and when I asked where they were the used car manager said "We are already losing enough on this deal so there are no floor mats", he also said once I drive off the lot they will not do anything for me. The car is missing the GT eblem on the back, after arguing with him he finally gave me a due bill for the emblem. I paid exactly what they were asking for the car $25,995. The next day Sunday I noticed that the driver's side window doesn't go all the way up, the moulding on the passenger door is coming off and there is about a half inch gap on the passenger side front bumper. I realize it's a used car, but seriously these things should be taken care of. They really need to step up and take care of the issues, how can they sell a 2015 Mustang GT with less than 14,000 miles on it ask $25,995 and not make sure these issues were taken care of. The used car manager is extremely rude and refuses to take car of anything because he said they lost money, how is that possible when I paid exactly what they were asking, is it because I didn't use their financing so they couldn't hold any extra points on my interest rate and make the money on the back end. Bad and unethical Business by Planet Ford in Spring and the used car manager. Let's see if they hold their word and get my back emblem. More

Awesome Experience Thank you to Patrick Huygen and everyone at Planet Ford 45 for making purchasing a vehicle an easy process. My salesman found me exactly what I was lo Thank you to Patrick Huygen and everyone at Planet Ford 45 for making purchasing a vehicle an easy process. My salesman found me exactly what I was looking for in less than 24 hours. Top Notch from beginning to end. Thanks again!! More

Excellent Service With Patrick's assistance I was able to buy my dream car. Patrick worked to make it all happen. I would definitely recommend him when an opportunity With Patrick's assistance I was able to buy my dream car. Patrick worked to make it all happen. I would definitely recommend him when an opportunity arose. More

Excellent We recently had a totaled car. So we were in need of a good car, with low mile for my family. The people there were very nice and helpful. Did everyth We recently had a totaled car. So we were in need of a good car, with low mile for my family. The people there were very nice and helpful. Did everything to make it a great experience. If I need another car, I would go here first, and we will 45mins away. More

Great help Patrick was very good help he help me install my phone in the truck and he's very knowledgeable of his job I would recommend him to others Patrick was very good help he help me install my phone in the truck and he's very knowledgeable of his job I would recommend him to others More