Planet Ford

He helped me get me my new vehicle and on my way as soon as possible. I really appreciate that. as possible. I really appreciate that. More

They were patient and laid out their best deal and we talked it over and did the deal. Randy was so patient and king and helpful. So was Paul. talked it over and did the deal. Randy was so patient and king and helpful. So was Paul. More

Planet Ford is the Best. This is my second vehicle from them!!!! awesome every time This is my second vehicle from them!!!! awesome every time More

Quite frankly the attitude of the people we have encountered in their service department is terrible and quite obvious they don't care. My wife dropped off her 2022 Explorer for diagnostics for a s encountered in their service department is terrible and quite obvious they don't care. My wife dropped off her 2022 Explorer for diagnostics for a suspected electrical problem (Second time in roughly a year so those thinking of buying from this dealership and this car take heed.), the person she spoke with would not give her an estimate as to when it might get seen, when I called today to get an estimate so I can adjust my work schedule to work from home I was on hold for 30+ minutes before I hung up. I then called both Tomball Ford and Gullo Ford in Conroe and within a combined 10 minutes had talked to a technician and had estimates. Two care and one doesn't, you decide who you want to give $40,000+. More

Service engine notifier came on in my wife's vehicle. Called the service center twice in one day trying to schedule an appointment. Both times I was on hold for 40 minutes before I hung up. Went on lin Called the service center twice in one day trying to schedule an appointment. Both times I was on hold for 40 minutes before I hung up. Went on line to schedule mobile service, I filled out all the information and submitted and received a message that someone would contact me. It's been 5 days and still haven't heard from anyone.. More

I want to give a great big THANK you to Jacoby Garmon. Even though I was not able to get into a car from Planet Ford. Great customer service. Mr. Garmon went above and beyond to assist me in getting in a Even though I was not able to get into a car from Planet Ford. Great customer service. Mr. Garmon went above and beyond to assist me in getting in a vehicle. I discuss with Mr. Garmon my concerns and he knew exactly how to move and he actually listen to me. Thank you Planet Ford on I-45 More

Terrence was wonderful to work with. I had a specific vehicle I wanted in mind. They didn’t have THE ONE on the lot and I was close to getting something else. But I held out and most sal I had a specific vehicle I wanted in mind. They didn’t have THE ONE on the lot and I was close to getting something else. But I held out and most sales people are extremely pushy. Terrence was chill and respectful of my decisions. So left it at that and told him to keep me in mind if the one I wanted came in. Keep in mind this was a very specific ask. The NEXT DAY I got a call from him with that EXACT want. He had everything ready and it was a smooth transaction. If I had to buy a car again I’d want him as my salesman. More

This was hands down the best experience I've had in purchasing a car. Jacoby Garmon was the consummate professional, working around my busy schedule and answering all of my questions quickly and thorou purchasing a car. Jacoby Garmon was the consummate professional, working around my busy schedule and answering all of my questions quickly and thoroughly. When I arrived, my vehicle was ready to go, my paperwork was ready to go, and my trade in process was painless. I have never purchased a Ford before, but if my ownership experience is anything like my purchase experience with Jacoby, Planet Ford and Jacoby have my business for life. More

Purchased my Raptor from Randy, it was a phenomenal experience! He was a very efficient buying process, did not spend much time at the dealer. Everybody was great from sales, aftermarket, finance, and experience! He was a very efficient buying process, did not spend much time at the dealer. Everybody was great from sales, aftermarket, finance, and delivery! If your in a market for a new ford, reach out to Randy! More

Jacoby Garmon at 45 location was excellent! Made the process smooth and not stressful. Very knowledgeable about the truck I purchased and the sales process. Made the process smooth and not stressful. Very knowledgeable about the truck I purchased and the sales process. More