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Planet Ford Dallas Love Field

Dallas, TX

3.9
70 Reviews

3333 Inwood Rd

Dallas, TX

75235

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Showing 70 reviews

March 23, 2023

I was kept informed of the progress on my car at all times. Thank you Jehu L. More

by AROMAZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jehu Lerma
Mar 23, 2023 -

Planet Ford Dallas Love Field responded

Thank you for the 5-Star High Five! We appreciate you. AE, Public Relations

March 23, 2023

Dean took very good care of my service needs. Love his enthusiasm, you can tell he likes to please his customers... More

by startrucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 23, 2023 -

Planet Ford Dallas Love Field responded

Thank you StarTrucks for the very kind endorsement of Dean and the 5-Star rating. Let us know if we may be of any further assistance. AE, Public Relations

March 22, 2023

Exactly the buying experience I had hoped for - no B. S. no pressure, and fair treatment from a friendly staff. More

by nevermoore50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Ballard, Angela Enright
Mar 23, 2023 -

Planet Ford Dallas Love Field responded

Thank you for the 5-Star rating and kind endorsement of our Team! Let us know if we may be of any further assistance. AE, Public Relations

March 22, 2023

I've been buying cars from "Park Cities Ford" (Planet Ford Dallas now) for years. Wasn't planning on purchasing a new vehicle, but I did as the car I wanted...Bronco Sport with a sunroof was available a More

by LETUSJUSTSAYIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 23, 2023 -

Planet Ford Dallas Love Field responded

Thank you so much for the enthusiastic review and 5-Star rating! Robert appreciates the shout out and we ALL appreciate your business. Sincerely, AE, Public Relations

March 22, 2023

Did a nice job diagnosing the issues on my truck. Always get a car wash too! More

by Park Cities Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 23, 2023 -

Planet Ford Dallas Love Field responded

Our apologies for any confusion we caused during your service visit. While we are busy, we try to set realistic expectations for our customers about when work is likely to be completed. We remain at your service. AE, Public Relations

March 22, 2023

Jeremy was awesome! I was very pleased with the following: Swiftness Honesty Expectations Thoroughness Thank you! More

by cecompton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Ballard, Angela Enright
Mar 23, 2023 -

Planet Ford Dallas Love Field responded

Thank you for the enthusiastic endorsement! Let us know if we may be of any further assistance. AE, Public Relations

March 22, 2023

They are nice and very friendly , they helped us. And a show out to Oscar for helping. Very nice staff members. More

by Ayanna Renee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Ballard
Mar 23, 2023 -

Planet Ford Dallas Love Field responded

Thank you, Ayanna, for the shout out to Oscar and 5-Star endorsement! Let us know if we may be of any further assistance. AE, Public Relations

March 22, 2023

Honest dealer with great intentions in both service and sales. They say the good, bad, and ugly upfront so that you can make an informed unbiased decision prior to any commitment. More

by Jng83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Ballard, Angela Enright
Mar 23, 2023 -

Planet Ford Dallas Love Field responded

Thank you so much for the kind endorsement! We appreciate you. AE, Public Relations

Mar 23, 2023 -

Planet Ford Dallas Love Field responded

Thank you for your business! We are here for you should you need anything else moving forward. -GM

November 11, 2022

Bought $93,000 truck, waited 9 months for delivery with minimal communication, took delivery from sales person that basically handed keys off with no additional discussion. Within 3 days had some intermitt More

by Burned twice PF
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rico, Travis
Nov 16, 2022 -

Planet Ford Dallas Love Field responded

We understand your frustration! Our General Manager Greg Tomlin has been in touch with you and spoken to you personally about the situation. He has offered to request a support payment from FORD on your behalf, but we can not put that into action UNTIL the work is done. The work is scheduled of 11/21/22. When you spoke with Greg, you seemed to be satisfied with this answer. If we need to follow up again for a review of the concerns, please let us know. Greg can be reached at 214-358-8888 or GTomlin@PlanetFordDallas.com. While we are not perfect, we always try to make things right for our customers. Sincerely, AE, Public Relations

November 26, 2020

Nov 17 2020"Great experience with Joe D'Angelo" Bought Nov 17 2020 "Great experience with Joe D'Angelo" Bought my truck from Joe D'Angelo at Park Cities Ford and I’m so happy to have had such a great ex More

by Betsyalcala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe D Angelo
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