Planet Ford Dallas Love Field
Dallas, TX
Filter Reviews by Keyword
By Type
Showing 70 reviews
I've been buying cars from "Park Cities Ford" (Planet Ford Dallas now) for years. Wasn't planning on purchasing a new vehicle, but I did as the car I wanted...Bronco Sport with a sunroof was available a Ford Dallas now) for years. Wasn't planning on purchasing a new vehicle, but I did as the car I wanted...Bronco Sport with a sunroof was available and for the price I wanted to pay. Robert was great. He actively listened and wasn't pushy. He sealed the deal! I couldn't be happier. Been wanting this vehicle since my college days! More
Honest dealer with great intentions in both service and sales. They say the good, bad, and ugly upfront so that you can make an informed unbiased decision prior to any commitment. sales. They say the good, bad, and ugly upfront so that you can make an informed unbiased decision prior to any commitment. More
Bought $93,000 truck, waited 9 months for delivery with minimal communication, took delivery from sales person that basically handed keys off with no additional discussion. Within 3 days had some intermitt minimal communication, took delivery from sales person that basically handed keys off with no additional discussion. Within 3 days had some intermittent sound cutting out on radio. This was dismissed as probably nothing wrong with truck. Five days after delivery had total failure of lights and all electrical screens and lights. Told "nothing we can do about that, unsafe to drive, take to neatest dealer". Almost 2 weeks later, no repair. After numerous conversations, told to take it up with Ford. Customer service rep there is trying to be helpful, said she had multiple complaints about Planet Ford. All of ads with Randal Reed awards displayed aren't doing me any good. If choose to business here, brush up on Texas Lemmon law. More
Nov 17 2020"Great experience with Joe D'Angelo" Bought Nov 17 2020 "Great experience with Joe D'Angelo" Bought my truck from Joe D'Angelo at Park Cities Ford and I’m so happy to have had such a great ex Nov 17 2020 "Great experience with Joe D'Angelo" Bought my truck from Joe D'Angelo at Park Cities Ford and I’m so happy to have had such a great experience. Joe has one of the best energy as soon as I walked in honestly best guy I've ever dealt with when buying a car , The overall dealership experience was great. If you need a car or truck, call Park Cities Ford and ask for Joe. No pressure, and he will work with you to get you what your looking for. Thanks to him I will definitely be coming back for future business.. More