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Planet Chrysler Jeep Dodge
Franklin, MA
145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 145 reviews
May 30, 2020
Always professional and nice. They update you when your vehicle is almost ready. I have never had any issues. The service department and dealership is always well kept and has great people working there! vehicle is almost ready. I have never had any issues. The service department and dealership is always well kept and has great people working there! More
by Kristin2419
Employees Worked With
Nick Aldo , Jeff Morrill, John Morrill
May 16, 2020
Amazing experience An actual pleasant car buying experience. This is was our 3rd vehicle purchased from Planet Jeep and we will no longer shop anywhere else. Cannot say An actual pleasant car buying experience. This is was our 3rd vehicle purchased from Planet Jeep and we will no longer shop anywhere else. Cannot say enough good things about Mr Rob Dirks! He is a super nice honest man who makes the car buying experience stress free and works with you each and every time to get YOU the best deal possible. The Hofstra family More
by Dhofstra
Employees Worked With
Rob Dirks
May 14, 2020
I have always had exceptional service from this dealership. I am treated with care and respect, and the work is always well done. I have never had to return to have anything re-done dealership. I am treated with care and respect, and the work is always well done. I have never had to return to have anything re-done More
by saseng
Employees Worked With
Don’t know
May 14, 2020
First Class business This dealership is by far the best place to go in the area for any new car needs. Rob worked with me to make sure I got the car I wanted, and was very This dealership is by far the best place to go in the area for any new car needs. Rob worked with me to make sure I got the car I wanted, and was very upfront and honest with me throughout the whole process. He has made me a Jeep buyer for life, and I will return to him to work with again, because it was that great of an experience. Even during a pandemic, they made sure to make the process as enjoyable and efficient as possible. I can’t wait to trade in my other car with them! More
by Jfuller112
Employees Worked With
Rob Dirks
May 10, 2020
It was a easy smooth transaction. The dealership was easy to deal with and made the experience pretty easy. The only thing was I had a hard time getting a answer about the 90 deferred The dealership was easy to deal with and made the experience pretty easy. The only thing was I had a hard time getting a answer about the 90 deferred payment. I did not go with the 0% financing but instead used the incentives which equalled about $13,000 so I guess that eliminated the 0%. I could not get a answer on that until the day I showed up to sign for the truck and had to ask the salesman again. More
by baker.rentals
Employees Worked With
Mike Powers I dealt with on the phone. I forget the salesman name.
May 09, 2020
Great Servie Nick did a great job on figuring out what was wrong with the vehicle. It was done very quickly. I will definitely use Jeeps service department again Nick did a great job on figuring out what was wrong with the vehicle. It was done very quickly. I will definitely use Jeeps service department again More
by ellenmc
Employees Worked With
Nick
April 26, 2020
Service department the best I have ever gone to. Speedy service, clean dealership,friendly people, I will be back to service my jeep and will be back to buy another one! service, clean dealership,friendly people, I will be back to service my jeep and will be back to buy another one! More
by s_nasuti
Employees Worked With
Jeff Morrill, John Morrill
April 23, 2020
Great experience during a difficult time I wanted to turn my lease in early and Mike Connolly was extremely helpful in getting me the information I needed. I also needed to replace the vehic I wanted to turn my lease in early and Mike Connolly was extremely helpful in getting me the information I needed. I also needed to replace the vehicle but it due to the Governors emergency order sales was closed. Mike Power were able to accommodate me by scheduling a solo test drive and had the car ready to go for me at the agreed to time. He also provided aggressive pricing so I decided to move forward with the purchase. They had the paperwork, temporary registration along with the car cleaned and ready for the agreed to pickup time. They also handled the turning in of the leased vehicle. I have never enjoyed the process of buying a car but they made it a pleasure, even during this challenging time. More
by lscungio1
Employees Worked With
Mike Power and Mike Connolly
April 16, 2020
Another Excellent Experience with Planet. While COVID-19 can make things challenging and stressful at times, the experience with changing out lease vehicles was not at Planet. I had a vehicle While COVID-19 can make things challenging and stressful at times, the experience with changing out lease vehicles was not at Planet. I had a vehicle in mind and reached out to Rob Dirks, who has sold us several vehicles before. Rob was great in helping me consider vehicle options, get the vehicle I picked test driven and then working with the finance office to arrange a new lease I could handle. The majority of this was all done via phone and e-mail. The paperwork and pick-up process were different because of the restrictions they are rightly following, but at the end of the day I love my new vehicle and the experience I had at Planet. I just wish I had more reason to drive my new RAM right now, but that time will hopefully come soon. More
by Rob T.
Employees Worked With
Rob Dirks, Dan Aldo
