
Pitre Buick GMC
Albuquerque, NM
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Great service, Scott was very professional and courteous. The whole transaction of car buying was great and would recommend this dealer ship to anybody. Thank you again!! The whole transaction of car buying was great and would recommend this dealer ship to anybody. Thank you again!! More
Motivated Professional Salesmanship/Leadership After my horable experience at another dealer I was relieved to know there are still salesmen in dealer lots that are motivated to get out of their of After my horable experience at another dealer I was relieved to know there are still salesmen in dealer lots that are motivated to get out of their office and off the internet to do the work necessary to make a sale! They are professionals, they don't judge you as as person wasting their time and treat you with respect! They actually let you test drive a vehicle! Sounds ridiculous, but some dealerships are so lazy they want you to buy a car without driving it! Not this guy and not Pitre!.Every step of the way they met my needs and had a solution to ever concern I had regarding my purchase. They saved me over $8000 and told the REAL TRUTH about end of the year sales.that actually start the last quarter of the year. I'm living proof that big savings can be accomplished in October!I never thought buying a new car could ever be a good deal until working with all these good people. Special thanks to Scott my sales rep, Taviere in management. Chuck in management. Olivia who took my first call, listened to all my concerns and scheduled my appointment.These people are Committed to Excellence and Exemplify the Meaning of BUICK QUALITY!! Thanks For ALL Your Help! CHARLES More
Amazing I like the professionalism of Ben, the sales guy, he's that person that all the customers needs.. he knows everything about his work and it was easy t I like the professionalism of Ben, the sales guy, he's that person that all the customers needs.. he knows everything about his work and it was easy to get a deal More
Above and Beyond Ali and Ridge were great to work with. They provided great assistance in finding the Sierra that fit my budget, needs, and overall good fit for me. Ali and Ridge were great to work with. They provided great assistance in finding the Sierra that fit my budget, needs, and overall good fit for me. In addition the overall transaction with the Pitre staff was super. Will shop there again if needed. My first choice when looking for a new or used vehicle!!! More
Worst service!!! Spent a great deal on a new vehicle only to be lied to again and again. Promises not fulfilled by the staff. My sales guy was nice but everytime they Spent a great deal on a new vehicle only to be lied to again and again. Promises not fulfilled by the staff. My sales guy was nice but everytime they call to follow up, they do not return my phone calls. I was charged for services that I cannot get. I do not recommend this company to anyone!!!!!!!! More
Great Best car buying experience. Very good customer service. Larry Rodrigues did a great job finding us the best car and the greatest deal. I would recomme Best car buying experience. Very good customer service. Larry Rodrigues did a great job finding us the best car and the greatest deal. I would recommend anyone to work with Larry and Pitre. More
Service center is terrible I bought a used car in August of 2018 everything was fine until I was told that the car was sold to me with bad tires. I had purchased the tire warran I bought a used car in August of 2018 everything was fine until I was told that the car was sold to me with bad tires. I had purchased the tire warranty as my car didn't come with a spare. At the time I felt it would be an easy process to work with the service center on getting the tires replaced as they had air bubbles in them after I took the car in I was told they wouldn't try and use the warranty but they would replace the really bad ones but it would take a couple days. In those couple days they lost my wheel lock key then proceeded to hold my car hostage for 2 weeks never keeping in touch on the progress I had to drive down to the service center multiple times because no one would call me back. They lied telling me they were taking the car places they weren't I know because I have a tracker on my car as well as I called the places they said they went. After 2 weeks they returned it with all 4 tires replaced but with damage to my rim and non locking lug nuts. I finally received a call another week later that the wheel locks were in but if this happens in the future they won't be able to help me when they were the ones that lost my stuff in the first place!!! I will never suggest this dealership to anyone as the service is horrendous. More
Great experience Our salesman, Derek Barnhill, listened to exactly what we wanted. He didn't try to push anything else on us. He found what we wanted and didn't rush Our salesman, Derek Barnhill, listened to exactly what we wanted. He didn't try to push anything else on us. He found what we wanted and didn't rush us to make a decision. Then when he started the paperwork, he worked with our budget. Then we spoke with Hector to finish the paperwork. He did some research for us and gave us an even better deal. Finally, we came back with the information we needed to give them, then the mechanic, Derek, approached us to let us know what he had done and ordered for us. Everybody we dealt with were fabulous. Thank you, Pitre Buick. More
It was really excellent customer service We had a great salesman by the name of Brent. Very knowledgeable in showing us how to operate new features in our Acadia GMC, he gave us top notch cus We had a great salesman by the name of Brent. Very knowledgeable in showing us how to operate new features in our Acadia GMC, he gave us top notch customer service. The finance person Hector was also very good, did our paperwork with great expertise, thank you pitre!!! We have purchased 3 vehicles already from your dealership More
Called to Buick.... Took a test drive and I was very pleased Abram is very friendly and helpful. He really worked hard to get me into my new ride.. A BIG THANK YOU TO Abram, Jimmy and Pitre Buick! Abram is very friendly and helpful. He really worked hard to get me into my new ride.. A BIG THANK YOU TO Abram, Jimmy and Pitre Buick! More