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Pioneer Chevrolet

Marietta, OH

2.7
12 Reviews

1315 Pike Street

Marietta, OH

45750

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Showing 12 reviews

February 16, 2025

Fast and great did a wonderful job I have no problems with them when I call they get me in promptly More

by shellywillett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Scadden, David Bomer, Mike Hogue, Robert McMullen, Zack McMullen, Scott McDermott
January 23, 2025

Prompt and courteous service. Kept me informed and provided spot on estimate of charges. Even though I was a little early for my appointment they got me right in. More

by rwcoulter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
January 10, 2025

Ended up getting my vehicle 2016 terrain they told me when I bought the warranty that anything that goes wrong with the motor or transmission would be fixed. They told me if I tow it there it would be co More

by Melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Hogue, Mike Beckett
August 02, 2023

Terrible company sunroof broke 3 days after buying sales manager said its covered service guy said its not very rude waste a day driving down telling me 3100 to fix it messed it up so bad can barely stand t More

by Garrgum27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sevice
Aug 04, 2023 -

Pioneer Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Pioneer Chevrolet Team

July 03, 2023

BUYER BEWARE. Pioneer auto group in Marietta, Ohio. They sold my parents a minivan with an extended warranty and a lifetime power train warranty. My dad’s heal More

by Janelle23454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Herrington, Denny
Jul 05, 2023 -

Pioneer Chevrolet responded

Janelle, we strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. We would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact us directly with the information provided below. Sincerely, The Pioneer Chevrolet Team

Jul 05, 2023 -

Janelle23454 responded

We’ve spoken repeatedly with Denny, then Mike Herrington. They have not been helpful. Please let me know who to call?

October 12, 2022

Logan did a great job. He was very helpful honest and a Caring person when looking and buying a vehicle. Definitely will do business with him again More

by kvclark7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Binegar
Oct 14, 2022 -

Pioneer Chevrolet responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Logan's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Pioneer Chevrolet Team

November 06, 2020

Sold me a 2016 Ford Focus that within 20 days of the sale had the check engine light come on, made me feel they were doing a favor looking at it and then not covering it under the extended warranty I purchas More

by rowtalc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
offenberger
July 20, 2020

Pioneer Chevrolet of Marietta Ohio has to be the worst representatives of being a Cadillac Dealership! They used Ford Motorcraft Oil filter on my Cadillac SRX and other issues to numerous to list! More

by Bad Service
Recommend Dealer
No
Employees Worked With
Denny and TROY
August 23, 2018

Great overall expirence The sales team was great in helping me finding the best car that fit in my price range. Would definitely recommend if you're in the market for a vehic More

by byonley22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMullen
June 20, 2017

My Personal Review So friendly and helpful. Scott was respectful and answered all my questions. He was knowledgeable and helped me pick an amazing car. I will always rec More

by bgiffin99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Hilliard, Scott McDermott
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