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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
320 Reviews
Call Service Center (480) 339-7780

320 Reviews of Pinnacle Nissan - Service Center

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November 05, 2024

Great service, quick results, fair pay! Would definitely come back again when I need to! More

by Carysheims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy!
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Nov 06, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

November 05, 2024

I found the dealership to be fast and friendly and the wait time was quick. Well worth the drive from Maricopa. More

by DENNIS_STUMBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Pinnacle Nissan responded

Dennis, we're thrilled to hear that you had a fast and friendly experience with us! Thank you for making the drive from Maricopa—your satisfaction means a lot to our team. We look forward to serving you again!

November 05, 2024

Can’t trust a service manager on what’s actually necessary for service. Went in for an oil change and once again come out with a huge bill. More

by Kurthc56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Pinnacle Nissan responded

We understand how important it is to trust the service recommendations you receive, and we’re sorry to hear that you feel your recent visit didn’t meet your expectations. We want to make sure that every service is clearly explained and that you only receive what’s necessary. If you’d like to discuss this further or have any questions about the services performed, please feel free to reach out to Anna Algiene at 480-339-7780.

November 04, 2024

I use this dealership to service my car exclusively! Why? Everyone is so nice and professional. I’m treated well and they always wash my car! They also keep me apprised of any and everything my car may More

by Ziabug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with our team. Providing excellent service and keeping you informed is our priority. We appreciate your loyalty and look forward to continuing to serve you!

November 04, 2024

Fantastic customer service support from Eddie in the service department. Team work and communication between advisors was outstanding. More

by BEVERLYJ2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service department
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Nov 05, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Beverly! We're thrilled to hear about your positive experience with Eddie and our service team. Outstanding teamwork is what we strive for, and it’s wonderful to know it made a difference for you. We appreciate your support!

November 04, 2024

Eddie and Cory were amazing as always. Cory does better alignments that every other shop I've been to. That's why he's been working on my collection. 10/10 service. More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Cory
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Nov 05, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review, Taylor! We're thrilled to hear that Eddie and Cory provided you with top-notch service and that Cory's alignment skills keep you coming back. We appreciate your support and look forward to helping you with your collection again soon!

November 04, 2024

I had great services and hospitality. I hoop your continue the current services of nissan. More

by 0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you enjoyed our services and hospitality. Your feedback motivates us to keep delivering the best experience for our customers. We look forward to serving you again!

November 03, 2024

Service advisor Eddie Fernandez was great. Great communication got me in and out of there More

by Jdencek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Nov 04, 2024 -

Pinnacle Nissan responded

Thanks for the awesome review! We're thrilled to hear Eddie provided great communication and efficient service. We appreciate your feedback and look forward to serving you again!

November 03, 2024

Everyone there was super helpful and the entire process went good! I will go back for my future services. More

by Ayden lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Billy
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Nov 04, 2024 -

Pinnacle Nissan responded

Ayden, we’re thrilled to hear you had such a positive experience! Our team is dedicated to providing top-notch service, and it's great to know you'll be returning for future needs. Thanks for sharing your feedback!

November 01, 2024

Nav problem solved but no one in SVC Dept knows how to get the Driver Assist to continuously display on the dash. Google didn't help either More

by tmpatrick48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes in Svc Dept-
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear that your navigation problem has been resolved. For the issue with the Driver Assist display, we want to ensure you get the correct assistance. Please reach out to Anna Algiene at 480-339-7780, and she’ll be happy to help you with that. Your satisfaction is important to us!

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