Back

Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
615 Reviews

615 Reviews of Pinnacle Nissan - Service Center

Sort by
February 13, 2025

They delivered the estimates three hours service that they said would in just over an hour. Great! More

by costello7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 17, 2025 -

Pinnacle Nissan responded

Thanks, Costello! We're thrilled to hear you had such a positive experience and that we exceeded your expectations. Our team works hard to deliver prompt service, and your feedback means a lot to us. Looking forward to assisting you again soon!

February 13, 2025

Professional and well organized and fast service was a positive experience nice snakes and water while I waited for 2 hours More

by tjggriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They sucked
Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for your awesome feedback! We’re thrilled to hear you had a positive experience with our fast and professional service. It's great that you enjoyed the snacks and water while you waited. We look forward to serving you again!

February 12, 2025

Why is fifteen words required ro say they did a good job kn time and for the price promised. More

by Kbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Pinnacle Nissan responded

We appreciate your concise feedback! We're thrilled to hear you were satisfied with our service and pricing. Your support means a lot to us as we strive to deliver great experiences. Thank you for taking the time to share your thoughts!

February 12, 2025

Good service and waiting room has everything I need. Can get work done while I wait. More

by Tony D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Tony! We're glad you enjoyed the service and found the waiting room helpful for getting work done. Your comfort and productivity are our priorities!

February 12, 2025

I've generally had a good experience with a SRS system wire harness replacement under warranty, replacing damaged control arms, etc. This past service something was misdiagnosed and I paid for a $400+ More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson, Eddie
Feb 13, 2025 -

Pinnacle Nissan responded

David, thank you for your feedback. We appreciate your understanding and are glad to hear that past experiences were positive. We’re sorry for the misdiagnosis and the challenges with compensation. Your insights are invaluable as we strive to improve our service. We hope to regain your trust in the future.

February 12, 2025

Great job! We were happy with the rental and the service performed. Thank you, Nissan 😘 More

by Nadiaconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Feb 13, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you enjoyed our rental service. Your satisfaction means the world to us. Looking forward to serving you again!

February 11, 2025

Always great service. Very friendly people and I get back a very clean car. Since I am very satisfied with this dealership and their staff, I have nothing else to add More

by AXELGLAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Feb 12, 2025 -

Pinnacle Nissan responded

Thanks for your great feedback, Axel! We’re thrilled to hear you consistently receive excellent service and a clean car. Your satisfaction means a lot to us, and we appreciate your support!

February 11, 2025

Service technician Jordan was friendly and personal and got my service performed in the time frame he promised. More

by BARBZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Feb 12, 2025 -

Pinnacle Nissan responded

Thanks for the awesome feedback! We're thrilled to hear that Jordan provided you with friendly and timely service. Our team strives to deliver the best experience possible, and it’s great to know we hit the mark. We appreciate your support!

February 11, 2025

My experience is only with the service department. They were very professional. They were able to schedule me quickly at a time most convenient to me. Shout out to Billy for all the help and going More

by MNICHOLS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Feb 12, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with our service department. Billy truly embodies our commitment to excellent customer service. We appreciate your shout-out and look forward to serving you again!

February 10, 2025

We had an issue that needed attention and we had faultless service from the team ! More

by jason.careless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Feb 11, 2025 -

Pinnacle Nissan responded

Jason, thank you for your fantastic review! We're thrilled to hear that our team provided you with excellent service. Your satisfaction means a lot to us, and we're always here to help with any issues. Looking forward to serving you again!

...
9
...