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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
320 Reviews
Call Service Center (480) 339-7780

320 Reviews of Pinnacle Nissan - Service Center

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November 07, 2024

O received excellent service from my service advisor Eddy at Pinnacle Nissan. The work was done very professional. More

by JCHARSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy service
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Nov 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

They do their best to get me in and out as quick as possible. Wes was a great service tech. More

by twardinfh@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes was great and very friendly. Great customer service.
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Nov 09, 2024 -

Pinnacle Nissan responded

Hi Twardinfh@cox.net, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

November 07, 2024

Completed all services just a little later than promised but overall happy with my visit. More

by DANGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Nov 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2024

Wes and his team are wonderful. I'm a senior and I rely on then to keep my car running safe. More

by PAMELA_WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Pinnacle Nissan responded

Pamela, thank you for your feedback. We noticed that you rated us 1 star, and we're sorry to hear that your experience didn’t meet your expectations. We're glad to know you value Wes and his team's service, as your safety is our top priority. If there's anything we can do to improve or address any concerns, please reach out to Anna Algiene directly at 480-339-7780.

November 06, 2024

Everything went well at the dealership I got a friend in alignment and I got My brakes flushed More

by ADAMWEST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Pinnacle Nissan responded

Thanks, Adam! We’re thrilled to hear everything went smoothly during your visit. It’s great that we could assist with your alignment and brake flush. We appreciate your positive feedback and look forward to serving you again!

November 06, 2024

My service advisor Wes goes beyond to give me great service. He's an asset. More

by FAITHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Nov 07, 2024 -

Pinnacle Nissan responded

Thank you, Faith! We're thrilled to hear that Wes is providing you with exceptional service. We appreciate your kind words and will be sure to share your feedback with him. Your satisfaction means a lot to us!

November 06, 2024

Nice people quick service pleasant place and great service advisor (Mike King) pleasure to work with. More

by DDELUClA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 07, 2024 -

Pinnacle Nissan responded

Thanks for your kind words! We’re thrilled to hear you had a great experience with Mike and our team. We strive to provide quick and pleasant service for all our customers. Looking forward to seeing you again soon!

November 06, 2024

The service was excellent and the staff incredible. They were particularly kind in arranging a ride to an appointment I had while my car was being serviced More

by CHEIFBRANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team always aims to go the extra mile, and we're glad we could assist you during your car service. Your kind words mean a lot to us!

November 06, 2024

Always a pleasure to work with their years of experience show when they easily fix my issues Thanks guys More

by Cadichris2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 08, 2024 -

Pinnacle Nissan responded

We're thrilled to hear you had a great experience with our team. Your satisfaction is our top priority, and it’s always a pleasure to assist you. Looking forward to continuing our partnership!

November 05, 2024

The time to complete my transaction was excellent. Matt Duffy my salesman and Michael in finance were fantastic to deal with. More

by Mikie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duffy
Report | Print
Nov 06, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Mikie! We're thrilled to hear that Matt and Michael provided excellent service. We strive for efficiency and customer satisfaction, and it's wonderful to know we hit the mark for you. Looking forward to serving you again!

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