Pinnacle Nissan - Service Center

Clean service area and waiting area and courteous staff. Car serviced with delivery as promised. Car serviced with delivery as promised. More

Unfortunately, they couldn't correct my issue which is continuous disconnects from Blue Tooth devices, but the service was great. continuous disconnects from Blue Tooth devices, but the service was great. More

I recently brought my 2018 titan to the Pinnacle Nissan service department because I was having trouble with my shifter sticking. From the moment I arrived, the staff was friendly and professional, making service department because I was having trouble with my shifter sticking. From the moment I arrived, the staff was friendly and professional, making the entire process simple and stress-free. The service team quickly diagnosed the issue, explained what was causing the problem, and let me know how they would fix it. I appreciated that they took the time to walk me through everything without rushing or using confusing jargon. They were upfront about the cost and kept me updated throughout the repair process. The technicians worked efficiently, and my car was ready earlier than I expected. The shifter is now smooth and easy to use, and I’m grateful for the team’s expertise and dedication to getting it right. If you're looking for a service department that offers top-notch care and clear communication, I highly recommend Pinnacle Nissan service. They made what could have been a stressful situation completely painless! More

I recently visited the PinnacleNissan service department after experiencing a frustrating issue with my 2019 rogue stalling unexpectedly. From the moment I arrived, the staff was friendly, professional, and after experiencing a frustrating issue with my 2019 rogue stalling unexpectedly. From the moment I arrived, the staff was friendly, professional, and eager to help. The service advisor listened carefully to my concerns and reassured me that they would diagnose the issue promptly. True to their word, the technicians quickly identified the problem, explained it to me in clear terms, and laid out the steps they’d take to fix it. I appreciated their honesty and the fact that they didn’t push for unnecessary repairs. The repair was done efficiently, and my car is now running smoothly without any stalling issues. I couldn’t be happier with the service I received—the team really knew their stuff and kept me informed throughout the entire process. If you’re looking for a reliable service department that can fix major issues like stalling with ease and professionalism, I highly recommend Pinnacle Nissan. Their expertise and customer service made a stressful situation much easier to handle! More

Fantastic experience! Wes took excellent care of me and made sure all of my questions were answered. Wes took excellent care of me and made sure all of my questions were answered. More

I recently took my 2020 Nissan Altima to Pinnacle Nissans service center after my AC stopped working, and I’m beyond impressed with the service I received. The summer heat made this issue really urgent, and service center after my AC stopped working, and I’m beyond impressed with the service I received. The summer heat made this issue really urgent, and the team at Pinnacle Nissan understood that. From the moment I arrived, they were attentive and eager to help. The service advisor listened to my concerns, explained what might be causing the problem, and reassured me that they’d take care of it. They quickly diagnosed the issue, kept me informed throughout the process, and were very transparent about the repair costs. I never felt pressured, and they even provided tips to maintain the AC system going forward. The technicians got the job done quickly, and now my AC is blowing ice-cold air again, just in time for the hotter weather! I’m so grateful for their prompt and professional service, and I’ll definitely be coming back for any future maintenance. If you’re having car troubles and want a reliable, customer-focused service center, I highly recommend Pinnacle Nissan. They made fixing my Altima’s AC a breeze! More

I recently had to replace the starter on my 2020 Nissan Armada, and I couldn't be more impressed with the service I received at Pinnacle Nissan. From the moment I brought my car in, the staff was friendly Armada, and I couldn't be more impressed with the service I received at Pinnacle Nissan. From the moment I brought my car in, the staff was friendly and knowledgeable, making the entire process smooth and stress-free. The service advisor, Steve Six, quickly diagnosed the issue and explained everything clearly. They provided a detailed estimate and walked me through the steps they would take to replace the starter. What I appreciated most was their transparency—no surprise fees or unnecessary upsells, just honest and straightforward service. The work was done promptly, and I was kept in the loop throughout the repair process. When I picked up my Armada, it was running perfectly, and the team had even taken the time to ensure everything was cleaned up and in great shape. If you need trustworthy and professional service, I highly recommend Pinnacle Nissan. They made what could have been a stressful situation easy and painless. I’ll definitely be returning for future maintenance and repairs! More

Very pleased with the service they provided. Impressed with the professionalism and will definitely be back next time. Impressed with the professionalism and will definitely be back next time. More

I have had a miserable experience working with this service department. I brought my 2018 Rogue in for CVT replacement with 4 codes. And after the transmission replacement, I got my car back and it dro service department. I brought my 2018 Rogue in for CVT replacement with 4 codes. And after the transmission replacement, I got my car back and it drove even worse. I got my car on 08DEC23 and literally when I pulled down the street I called the service advisor, and he said I have to drive the car for a few days so it can "relearn" my driving pattern. On Sunday I left a message and did not get a call on Monday like I was told I would. The car just basically "Transmission Brakes" continuously. I took it back to them 19DEC23 and I still have the 4 codes. I asked the advisor if he could look at the report when I brought it in and he said he could not because it is not accessible. I asked isn't it on the computer? He stated it was not it was in a box and he would need time to have someone retrieve it. There is NO WAY a company this has that sort of process!. I am almost certain they are going to make the $2900 mean absolutely nothing!!! Just terrible More

Very pleasant to deal with. Very pleasant experience Friendly and personable staff Recommend to friends Very pleasant experience Friendly and personable staff Recommend to friends More