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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
615 Reviews
Call Service Center (480) 339-7780

615 Reviews of Pinnacle Nissan - Service Center

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October 17, 2024

John was great, knowledgeable and made the experience easy. The waiting area also clean and pleasant. I have owned Nissan from 2018 and very satisfied with this service center. More

by Burg.Anita57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN DESTEFANO
Report | Print
Oct 21, 2024 -

Pinnacle Nissan responded

Thank you, Anita! We're thrilled to hear you had a great experience with John and appreciated our clean waiting area. Your satisfaction with our service center means a lot to us. We look forward to continuing to provide excellent service for your Nissan!

October 17, 2024

They were very helpful and explained in detail. I was happy the way they treated us. More

by almshap1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King and Blake
Report | Print
Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the awesome review! We're thrilled to hear you found our team helpful and informative. Providing great service is our top priority, and it’s wonderful to know you felt well treated. We appreciate your support!

October 17, 2024

Good experience, but I was there for over 2 hours for an oil change- doesn’t seem like it should have taken so long. More

by David.Potter414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for sharing your experience, David! We're thrilled to hear you enjoyed your visit. We appreciate your patience during the oil change and are continuously working to improve our service times. Your feedback helps us do just that!

October 17, 2024

They do not keep there word. I was told that they would call about my warrnty but they never did. More

by HORNET1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Oct 22, 2024 -

Pinnacle Nissan responded

It’s important to us that we meet the expectations we set, and we're disappointed to hear about the missed follow-up regarding your warranty. We want to make sure everything is handled properly moving forward. Please reach out to Anna Algiene at 480-339-7780, and she’ll be happy to assist you with any outstanding concerns.

October 17, 2024

I received the upmost professional service you could expect from a top-notch dealership in North Scottsdale. Feels like a whole new place with familiar and friendly faces. Thank you again for all the he More

by JJOHNSON_137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferreri and team
Report | Print
Oct 21, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had such a positive experience at Pinnacle Nissan! Our team is dedicated to providing top-notch service, and it’s great to know you felt that. We look forward to assisting you again in the future! Thank you for your kind words!

October 16, 2024

Oh ya oh ya oh ya oh ya oh oh Yaya oh baby ya ya More

by JOEY.APEXFOAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, joey, jersey
Report | Print
Oct 25, 2024 -

Pinnacle Nissan responded

Joey.apexfoam, we are so pleased you enjoyed your visit to Pinnacle Nissan!

October 16, 2024

Relieved good service , reasonable rates for maintenance. Coffee was available. Car wash was conducted. Good service. More

by HARLIN.BENALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Report | Print
Oct 21, 2024 -

Pinnacle Nissan responded

We're pleased to hear that you received good service and found our maintenance rates reasonable. It's great to know that you enjoyed the available coffee and appreciated the car wash as well. If you have any further questions or need additional assistance, please contact Anna Algiene at 480-339-7780 at your earliest convenience.

October 16, 2024

Fast, friendly, and professional service. I appreciate the effective communication as well. The waiting area is hot, needs more A/C. More

by UlfDerKrieger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King
Report | Print
Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the awesome review, Ulf! We're thrilled to hear you enjoyed our service and communication. We appreciate your feedback about the waiting area and will look into improving the A/C. Your input helps us get better!

October 15, 2024

From the online scheduling to the comfy waiting area with coffee to the clear and helpful communication, this was a very pleasant service experience! More

by BETSYLEEUWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Report | Print
Oct 15, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you enjoyed your experience, from the online scheduling to the cozy waiting area. Our team strives to provide excellent service, and your feedback means a lot to us. Looking forward to seeing you again soon!

October 15, 2024

Enjoy the dealership’s up front prices and honest trade in value. I also enjoy the ease of service for maintenance on my vehicle. More

by ROANNCARMELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Oct 15, 2024 -

Pinnacle Nissan responded

Roann, we’re thrilled to hear you appreciate our transparent pricing and honest trade-in values! It’s great to know that our maintenance services make your experience seamless. Thank you for your fantastic feedback!

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