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305 Reviews of Pinnacle Nissan - Service Center
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November 16, 2024
No issues with the service I received. Always reliable and attentive service. Appreciate the prompt service Always reliable and attentive service. Appreciate the prompt service More
by DANIELONMAUI
Verified CustomerEmployees Worked With
November 16, 2024
Helpful people who go out of their way to keep you informed about your auto. Very clean dealership good snacks while you wait for your car. informed about your auto. Very clean dealership good snacks while you wait for your car. More
by mike_85085
Employees Worked With
Billy in service 5 stars
November 16, 2024
I’ve been forced to pay $1200 for $800 services (5k and 30k). The employee who did it explained that he included services that I haven’t requested nor approved. After some negotiations he promised to do fr 30k). The employee who did it explained that he included services that I haven’t requested nor approved. After some negotiations he promised to do free services for me later. When I came later for next service the guys was longer there so all our verbal agreement were not honored. More
by Sergey
Employees Worked With
November 15, 2024
The service department is excellent Friendly and courteous. If the SALES department was 1/10 as good as the service department you would have a great dealership courteous. If the SALES department was 1/10 as good as the service department you would have a great dealership More
by ANTHONYVACCA
Employees Worked With
Nick
November 15, 2024
Billy in service has been a huge blessing all throughout the needed repairs they’ve done for us. He is always making sure my vehicle is on the road safely all the while making sure not to break our bank acc the needed repairs they’ve done for us. He is always making sure my vehicle is on the road safely all the while making sure not to break our bank account. We highly recommend Pinnacle service dept. More
by JustACaliGRL
Employees Worked With
Billy in Service
November 15, 2024
Excellent service agent, timely repairs quite pricey. Excellent automated phone system Billy was very helpful Excellent automated phone system Billy was very helpful More
by johndswartz1953
Employees Worked With
November 15, 2024
The dealership had my truck serviced and ready to go in no time. Even washed it. no time. Even washed it. More
by VINNYZ66
Employees Worked With
November 14, 2024
Needed to replace a key fob. We tried getting it repaired or replaced with other places and was told we couldn’t because it was under a recall. When we purchased the car we wer We tried getting it repaired or replaced with other places and was told we couldn’t because it was under a recall. When we purchased the car we were only given one fob and were told we would get another one once your dealership received it, never got a call. So we ended up paying around 475.00 dollars for a new one. That’s unfortunate, we are looking for a new car to replace that one and we will not be coming back. More
by SHANEHFISHER
Employees Worked With
November 14, 2024
Eddy was awesome and very helpful I appreciated his excellent communication and customer service skills. Excellent candidate for promotion! excellent communication and customer service skills. Excellent candidate for promotion! More
by DOWNINGROBERT68
Employees Worked With
Eddy - Service
