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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
320 Reviews

320 Reviews of Pinnacle Nissan - Service Center

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October 03, 2024

Wes Auer was great and was a huge help in getting my car in great shape! More

by alisonkkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Oct 04, 2024 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that Wes provided you with excellent service and helped get your car in great shape. Your satisfaction is our priority, and we look forward to assisting you again in the future!

October 03, 2024

Tim and his team did a great job being very respectful of my time got me in and out and my car was even cleaner when I left! Make sure and ask for Tim he is the best More

by FJAROSZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Scully
Oct 04, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Tim and his team respected your time and provided excellent service. It's always a pleasure to know that we not only meet but exceed expectations. We appreciate your recommendation and look forward to serving you again!

October 03, 2024

Got me in same day and completed 👍 what I needed done on a short notice More

by tkal2818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Mike
Oct 04, 2024 -

Pinnacle Nissan responded

Thank you for your positive feedback! We're glad we could accommodate your needs on short notice and get your service completed promptly. We appreciate your support and look forward to assisting you again in the future!

October 03, 2024

Excellent communication Excellent service Wes is so helpful and I appreciate that he explains the car repairs and why the engine troubles happened it’s good knowledge thank you for sharing you expertis More

by LUCKYME3982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Oct 06, 2024 -

Pinnacle Nissan responded

Hi Luckyme3982, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

October 02, 2024

The environment of this service center is always clean and welcoming and I truly appreciate their help. More

by CONIECHONG01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Oct 03, 2024 -

Pinnacle Nissan responded

Thank you for your kind words! We're thrilled to hear you enjoy our clean and welcoming environment. Our team is dedicated to providing the best service, and your appreciation means a lot to us. Looking forward to seeing you again soon!

Oct 05, 2024 -

Pinnacle Nissan responded

Hi Coniechong01, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

October 02, 2024

Dropped my car off for some scheduled maintenance. Billy took great care of me and kept me informed each step of the way. Always professional and efficient. They had everything done right as I finish More

by SCOTT SEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Oct 03, 2024 -

Pinnacle Nissan responded

Thanks, Scott! We're thrilled to hear about your positive experience with Billy and our team. It's great to know we could keep you informed while you enjoyed your breakfast. We appreciate your support and look forward to serving you again!

Oct 05, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 02, 2024

Jordan provided me with a coupon discount which I appreciated. He also made it possible for the service to be completed much faster than anticipated More

by Dgloven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Von Hatten
Oct 03, 2024 -

Pinnacle Nissan responded

Thanks for your awesome feedback! We're thrilled to hear that Jordan made your experience better with a discount and faster service. We always aim to exceed expectations and appreciate you sharing your experience!

Oct 05, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 02, 2024

They try very hard to satisfy the Customer. I. Appreciate their service very much. Thanks Pinnacle Nissan. More

by CHUCK.SANICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Oct 03, 2024 -

Pinnacle Nissan responded

Thanks for your kind words, Chuck! We’re glad to hear you appreciate our efforts to provide great service. Your feedback inspires us to keep improving and delivering the best experience possible. Looking forward to serving you again!

Oct 05, 2024 -

Pinnacle Nissan responded

Hi Chuck.sanich, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

October 01, 2024

Great service, I was able to drop off without an appointment, and car was completed quickly. More

by kate.frenzinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. King
Oct 02, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Kate! We're thrilled to hear you had such a smooth experience with our drop-off service. Our team works hard to ensure quick turnarounds. We look forward to serving you again soon!

October 01, 2024

Great service from John Destefano. I will be back for my brakes and other repairs. Sandra More

by sandy_k_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Oct 02, 2024 -

Pinnacle Nissan responded

Thank you for the fantastic feedback, Sandy! We're thrilled to hear you had a great experience with John. We look forward to seeing you again for your brakes and any other repairs you need. Your support means a lot to us!

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