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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
320 Reviews

320 Reviews of Pinnacle Nissan - Service Center

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October 05, 2024

Great service, friendly advisor, did the work in appropriate time. Very satisfied with the service department. More

by GILLUSTIG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 05, 2024

I appreciate Jordan the MOST and all the employees with whom I have interacted. They seem to care about your well-being and safety! More

by SUSANMILLER964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 08, 2024 -

Pinnacle Nissan responded

Susan, thank you for your wonderful feedback! We're thrilled to hear that Jordan and our team made such a positive impact on your experience. Your well-being and safety are our top priorities, and we truly appreciate your recognition of our efforts!

Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 05, 2024

My service advisor, Billie, was great to work with. Kept me informed and delivered on promises. More

by bruco956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
Oct 08, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear Billie provided you with excellent service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate your feedback!

Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 05, 2024

Terrible, they do not help me , neither take any responsibility for Nissan manufacturing, employees just looking to sell whatever More

by Jose Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Ferreri
Oct 09, 2024 -

Pinnacle Nissan responded

Jose, we strive to provide excellent service and ensure our customers feel supported throughout their journey with us. We understand your frustration with the situation regarding your Nissan, and we'd like to make things right. Please feel free to reach out to Anna Algiene at 480-339-7780 so we can discuss your concerns further and work towards a resolution.

October 04, 2024

Customer service is amazing and the service department is honest ,respectful And reliable people who work with you. More

by TOWNLEYBRANDON544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Oct 08, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic review! We’re thrilled to hear that you had a great experience with our customer service and service department. Our team truly values honesty and respect, and it’s wonderful to know that it made a difference for you!

Oct 09, 2024 -

Pinnacle Nissan responded

Townleybrandon544, we are so pleased you enjoyed your visit to Pinnacle Nissan!

October 04, 2024

This is a great service department and Jordan was awesome! And a comfortable waiting area. More

by Danisullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 08, 2024 -

Pinnacle Nissan responded

We're thrilled to hear you had a great experience with our service department and that Jordan made a positive impression. We appreciate your support and hope to see you again soon!

Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

Desire time for service was met. Jordan listened to specifics before service and through his tech delivered. More

by PENNY.WELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jirdan - Service
Oct 08, 2024 -

Pinnacle Nissan responded

Penny, thank you for the fantastic review! We’re thrilled to hear that Jordan provided attentive service and met your needs. Your satisfaction means the world to us, and we look forward to serving you again soon!

Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

Mike was awesome. Booked a appointment and from the minute I got there everything was fine thank you for the support. More

by calvin.hampton17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 08, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Calvin! We're thrilled to hear Mike provided you with such a positive experience. Your satisfaction is our priority, and we look forward to welcoming you back soon!

Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

The service center was kind and efficient. I was able to get everything done within a couple of hours. More

by ar_sloat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Oct 06, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

Always a fast an easy experience. Great staff who are happy to be there and help. Would recommend. More

by KREWKAT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Justin Bellis
Oct 08, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a fast and enjoyable experience with our team. Your recommendation means a lot to us, and we look forward to serving you again soon!

Oct 09, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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