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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
320 Reviews

320 Reviews of Pinnacle Nissan - Service Center

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October 11, 2024

Eddie, John, Shane, outstanding customer service. I drive past other Nissan dealerships to utilize this one. These guys seem to care. More

by jhuff812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, John, shane
Oct 14, 2024 -

Pinnacle Nissan responded

We're thrilled to hear about your positive experience with Eddie, John, and Shane. Our team is dedicated to providing exceptional service, and it's great to know it’s making a difference. We appreciate your loyalty and look forward to seeing you again!

October 11, 2024

Purchased my vehicle from this dealership and have had my car serviced at this location. Mr Billy Ferrreri has been my service advisor over the years. I am a satisfied customer. More

by frankaritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Billy Ferreri
Oct 14, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review, Frank! We're thrilled to hear about your positive experiences with us. Your satisfaction is our priority, and we look forward to serving you for many more years to come!

October 10, 2024

Pinnacle Nissan service is the best in town special my service advisor, thank you so much for taking care of us More

by diarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Oct 11, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had such a positive experience with our service team! Your kind words about your service advisor mean a lot to us. Thank you for choosing Pinnacle Nissan; we look forward to serving you again!

October 10, 2024

Fixed in allotted time and worked with salesman to ensure no charge as just purchased two days before. More

by NUKEWOMAN1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Oct 11, 2024 -

Pinnacle Nissan responded

We're thrilled to hear that your issue was resolved quickly and that our team provided excellent support. Your satisfaction is our priority, and we appreciate your feedback!

October 10, 2024

Mike King was really effcient in getting the work done on my 2017 Mirano. Hekept me informed throught the process. More

by KKPWASC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Oct 11, 2024 -

Pinnacle Nissan responded

We're thrilled to hear about your positive experience with Mike. Keeping our customers informed is a priority, and it’s great to know he delivered on that. We appreciate your support!

October 10, 2024

Wes has always been great to work with and I appreciate his fairness in recommending service More

by CCLAVER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Oct 11, 2024 -

Pinnacle Nissan responded

We're thrilled to hear about your positive experience with Wes. We strive for transparency and great service, and it's fantastic to know that it's making a difference for you. Your support means a lot to us!

October 10, 2024

Jordan handle his job like a champ. Even took my rig back to service to clear the “maintenance light” More

by hanson3278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 11, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Hanson! We're thrilled to hear that Jordan provided excellent service and took care of your rig. Your satisfaction is important to us, and we look forward to serving you again soon!

October 10, 2024

Super friendly nice great perfect amazing fantastic quick easy professional informative smart kind pleasant funny More

by KTM626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike king
Oct 11, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had such a fantastic experience! Your kind words about our team’s professionalism and friendliness mean a lot to us. We appreciate your support and look forward to serving you again soon!

October 09, 2024

Jordan was patient and explained everything that was recommended for service. He was honest and helpful. I will have my cars serviced with him exclusively. More

by JCOUSINEAU84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 11, 2024 -

Pinnacle Nissan responded

We're thrilled to hear about your positive experience with Jordan. His dedication to providing honest and helpful service truly stands out. We look forward to seeing you and your cars again soon!

October 09, 2024

Wes was great keeping me informed about my 2021 NissanRogue service appointment and the two recalls that needed to be dealt with. More

by tmpatrick48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Oct 11, 2024 -

Pinnacle Nissan responded

We're thrilled to hear that Wes provided excellent service and kept you updated on your Nissan Rogue. Your satisfaction is our priority, and we appreciate your feedback!

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