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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
615 Reviews
Call Service Center (480) 339-7780

615 Reviews of Pinnacle Nissan - Service Center

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January 09, 2025

I called in the a. m. to see if I could get an oil change that day and they said bring the car in that afternoon. More

by azschroeders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a smooth experience getting your oil change. Our team is always here to help make things convenient for you. Looking forward to seeing you again soon!

January 09, 2025

Wes was terrific. He went out of his way to keep me updated as to the work being done on my car. The work was done in less time than projected and the result was excel More

by MARCIALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for sharing your experience, Marciala! We're thrilled to hear that Wes provided exceptional service and kept you informed throughout the process. It's great to know you’re satisfied with the quick turnaround and quality of work. We appreciate your support!

January 09, 2025

This was one of my personal worst experiences dealing with Pinnicle Nissan in the last 21 years! More

by demechialmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Pinnacle Nissan responded

We understand how disappointing it can be when things don’t go as expected, and we want to make things right. Please contact Anna Algiene at 480-339-7780 so we can understand the situation in more detail.

January 08, 2025

As always great service by a very professional team working to endure that your needs and wants are taken care of More

by ADJUSTINTIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Wallner
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Jan 09, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. We always strive to meet your needs and appreciate your support. Looking forward to serving you again soon!

January 06, 2025

Straight forward service ask and honest with what was wrong with my car. Ask for West! More

by KENNYSIY720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Pinnacle Nissan responded

Thanks! We’re glad to hear you had a great experience with our team. Honesty and straightforward service are what we strive for. We appreciate your recommendation of West and look forward to helping you again!

January 06, 2025

Easy to schedule service appointment on line. Service department is efficient and responsive to questions about scheduled routine maintenance. More

by Roni K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes A.
Report | Print
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 06, 2025

Great job! ! Great job!! Great job!! Great job!! Great job!! Great job!! Great job!! Great job!! Thank you ♥️ and Thank you ♥️ More

by DANA_KAY07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, Joey and all the techs in the garage and front office who serviced my car
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Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for the great review!

January 05, 2025

Great costumer service and eveyone is friendly and trusted with their service. Also I have no appointment and still help me with my car More

by LSAUL6101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Pinnacle Nissan responded

Lsaul6101, we're so glad that we were able to go above and beyond your expectations!

January 05, 2025

Great customer service. Nice, fast and helpful. Got me in and out with ni issues More

by blaneyinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Pinnacle Nissan responded

Blaneyinc, we are so pleased you enjoyed your visit to Pinnacle Nissan!

January 05, 2025

Great communication, attention, promptness and explanations about the car servicing. Great customer service as well. I felt like I was in good hands! More

by Sylvia McDowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t think i talked to anyone in Sales
Report | Print
Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for the great review!

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