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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
615 Reviews
Call Service Center (480) 339-7780

615 Reviews of Pinnacle Nissan - Service Center

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January 12, 2025

Eddies is amazing! Thank you so much! I appreciate your willingness to help and communicating. More

by GMK850195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie. Service Department.
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Jan 13, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful review! We're so glad to hear that Eddie provided you with excellent service and communication. We truly appreciate your kind words and look forward to assisting you again in the future!

January 12, 2025

Jordan took my call, got me in right away. They washed my car and we're very careful with the inside by protecting it with a seat cover and paper down on the floor mat. Turn around was quick. More

by justmegrandmajolee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jan 13, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! We're so glad to hear that Jordan was able to assist you quickly and that our team took extra care with your car, ensuring it was protected during service. We truly appreciate your trust and look forward to providing you with great service again in the future!

January 12, 2025

Very easy to locate and use service center. Service is quick and the waiting area is clean and stocked with snacks. Dan was helpful and accommodating. More

by becky.aylmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Jan 13, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Becky! We're thrilled to hear that you found our service center easy to access and that Dan provided great assistance. We always aim to create a comfortable environment for our customers. Looking forward to your next visit!

January 12, 2025

Quick, easy, clean, efficient and nice people. It’s always a seamless experience getting my car serviced More

by sophiewierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had a seamless experience with us. Our team works hard to provide quick and efficient service, and it’s great to know you appreciate it. We look forward to seeing you again!

January 12, 2025

This dealership has the BEST service advisors and incredibly skilled mechanics, very knowledgeable, and keep owners updated. They have kept my 2010 vehicle in good shape. Also Service Mgr Joey is ex More

by LORI.MTNGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.not Sales
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Jan 13, 2025 -

Pinnacle Nissan responded

Lori, we’re thrilled to hear about your positive experience! Our team takes pride in providing top-notch service, and it’s wonderful to know that Joey and our skilled mechanics made a difference for you. Thank you for your kind words and for choosing us for your vehicle’s needs!

January 12, 2025

Keep mike king around. Dealership takes great care of me every time I need maintenance. More

by ALIOTOGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike king
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Jan 13, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Mike King and our team. Your satisfaction is our priority, and we look forward to continuing to take care of your maintenance needs!

January 12, 2025

Quick to follow up and responsive to getting my car ready to drive by the time asked for. 12:00 More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King , service
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Jan 13, 2025 -

Pinnacle Nissan responded

Thank you for your positive review! We're glad to hear that we were able to get your car ready on time and that our team was responsive and efficient in following up. We appreciate your feedback and look forward to serving you again in the future!

January 12, 2025

2+ hours for a simple oil change is too much. Also, my auto is 8 months new. Trying to sell me a “much needed” per them package for 599 was absolutely ridiculous. More

by REAANNPARRI14301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Jan 14, 2025 -

Pinnacle Nissan responded

While we do our best to ensure every service is thorough, it seems like your experience didn’t meet your expectations for a quick turnaround. As for the additional services offered, we understand that not everyone finds every suggestion necessary. We simply aim to provide recommendations that we believe will benefit your vehicle in the long run. If you’d like to discuss this further or have any concerns, feel free to reach out to Anna Algiene at 480-339-7780.

January 11, 2025

Second time giving review. Great service, friendly and courteous personnel. If we lived in AZ Wewould take our Rogue for service there, More

by Azrealtorsarai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 13, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with our team. Your kind words motivate us to keep delivering top-notch service. If you're ever in AZ, we’d love to see you and your Rogue!

January 11, 2025

The best service in the valley. Wether it's buying a car or having maintenance done. More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with us. Our team is dedicated to providing top-notch service, whether you’re buying a car or getting maintenance done. We appreciate your support and look forward to seeing you again soon!

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