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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
320 Reviews
Call Service Center (480) 339-7780

320 Reviews of Pinnacle Nissan - Service Center

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October 20, 2024

Services booked were completed very quickly and the car looked great after its ZakTec update. Staff were friendly and efficient. More

by MTOMNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Oct 22, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you enjoyed our quick service and that your car looks great after the ZakTec update. Our team works hard to provide a friendly and efficient experience, and your feedback means a lot to us!

October 20, 2024

Great, fast, service . Our service advisor was very knowledgeable and helpful and kept us informed about the progress of our service. More

by JOSEPH.xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Oct 22, 2024 -

Pinnacle Nissan responded

Joseph, thank you for your fantastic review! We're thrilled to hear you had a great experience with our service advisor. Keeping you informed is our priority, and we appreciate your recognition of our team's efforts. Looking forward to serving you again!

October 20, 2024

Did not take to long to get the Zantek on the car. I did not have to wait longer than an hour which is good More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Nick! We’re glad to hear that the installation of the Zantek went smoothly and efficiently. Your time is valuable, and we aim to make the process as quick as possible. Looking forward to serving you again!

October 19, 2024

Very helpful and understanding of my problem Didn’t have a scheduled appointment and still provided service More

by SRLOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear that our team was able to assist you without an appointment. Your satisfaction is our priority, and we appreciate your kind words!

October 19, 2024

John and Cory were extremely helpful and was able to meet my needs perfectly and very quickly. John filled in for Eddie while he was on vacation and was very exceptional. I'll definitely be back! More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Cory
Report | Print
Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Taylor! We're thrilled to hear that John and Cory provided exceptional service and met your needs quickly. We look forward to welcoming you back soon!

October 18, 2024

Much better service than last time. Good communication and time was appropriate. Your customer WIFI was extremely slow. Not at all the WiFi speed I’ve had in past More

by PJS1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob? I think
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear you had a better experience this time. We appreciate your input on the WiFi speed and will work on improving it. Your insights help us enhance our service!

October 18, 2024

John, the service tech was extremely professional and kept me up to date on all issues. More

by David S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Distefano
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, David! We're thrilled to hear that John provided you with professional service and clear communication. Our team strives to keep customers informed every step of the way. We appreciate your support!

October 18, 2024

I appreciate them always getting me in on short notice and doing great work. Very efficient. Billy is the best! More

by Xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy F
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you appreciate our quick response and efficient service. Billy will be happy to know he made a great impression. We look forward to serving you again soon!

October 18, 2024

Great major service and maintenanceon my Z. Thorough, highly skilled and done right with no issues. More

by RICHP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King Service Advisor, Cliff Running Service Technician
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Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Rich! We're thrilled to hear you had such a positive experience with our service team. Your satisfaction is our priority, and we look forward to keeping your Z in top shape!

October 18, 2024

Always have my Murano serviced at Pinnacle Nissan. William Ferreri is my service advisor. He does a great job taking care of me. More

by CRISKO80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Ferreri
Report | Print
Oct 21, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that William is providing you with excellent service for your Murano. Our team is dedicated to making your experience top-notch, and your feedback means a lot to us. Looking forward to seeing you again soon!

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