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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
615 Reviews
Call Service Center (480) 339-7780

615 Reviews of Pinnacle Nissan - Service Center

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January 18, 2025

Love their work and team and they are all nice and hard working I will come back and use them again More

by ROBKULMAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Pinnacle Nissan responded

Rob, we truly appreciate your kind words! We're thrilled to hear you love our team and their hard work. Your support means a lot to us, and we can't wait to welcome you back again soon!

January 18, 2025

Eddie is very helpful. Always happy to help me. He goes the extra mile to find answers to my questions. More

by ALGENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez in service
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Jan 20, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Eddie is making such a positive impact. Our team is dedicated to going above and beyond for our customers, and it’s great to know we’re hitting the mark. We appreciate your support!

January 18, 2025

Pinnacle Nissan made the entire experience very easy. My truck (2020 Frontier) was towed there and they called me first thing the next morning to hear what was going on. They quickly diagnosed the issue More

by RC52K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in the Service Department
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Jan 20, 2025 -

Pinnacle Nissan responded

Thank! We’re thrilled to hear about your smooth experience with Pinnacle Nissan. Our team works hard to ensure quick service and communication, so it’s great to know we met your expectations. Enjoy your 2020 Frontier, and we look forward to serving you again!

January 17, 2025

Horrible service department. They scratched my door not once, but twice in the last four years. More

by DREDAY80101010010101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Director
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Jan 21, 2025 -

Pinnacle Nissan responded

We'd like to understand more about the concerns you've raised. To ensure we fully address the situation, please reach out to Anna Algiene at 480-339-7780.

January 16, 2025

Wes has been instrumental at helping me with my paint claim for my 2023 Altima. Great service center for all my cars needs. More

by MICHAEL.G1ADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Jan 17, 2025 -

Pinnacle Nissan responded

Michael, we’re thrilled to hear about your positive experience with Wes and our service center! Your satisfaction is our top priority, and we’re glad we could assist you with your paint claim. Thank you for choosing us for your car needs!

January 16, 2025

Our service was quick and easy. Show room was clean. And employees were pleasant. Thanks More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Pinnacle Nissan responded

Barb, we're thrilled to hear you had such a positive experience! Our team works hard to ensure everything runs smoothly, and it's great to know you appreciated our efforts. Thank you for your kind words!

January 16, 2025

The customer service team was very nice, helpful, fast & understanding. They were also very professional in finding out what was the problem & giving me options in how to resolve the problem. More

by HOTCOCO_575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Jan 16, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with our customer service team. Your feedback motivates us to keep providing top-notch support. If you need anything else, we're here for you!

January 15, 2025

Efficient, professional service. Everything was well explained. Pleasant customer waiting area with fresh, hot coffee!! More

by DONNAJPARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Jan 16, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, Donna! We're thrilled to hear you had a great experience with our service and enjoyed the coffee. Your satisfaction is our priority, and we appreciate your positive feedback!

January 13, 2025

They handled my exterior Zaktek application promptly and sent me on my way. Good job. More

by RWMIHALIK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with your Zaktek application. Our team always strives for prompt service, and we appreciate your positive feedback. Looking forward to assisting you again in the future!

January 13, 2025

The employees were very nice and polite and helpful. I am from Nebraska and just brought my sons car there had a great experience Thank you More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 14, 2025 -

Pinnacle Nissan responded

Liz, we’re thrilled to hear you had a great experience with our team! We always aim to provide friendly and helpful service. Thank you for sharing your positive feedback, and we hope to assist you again in the future! Safe travels back to Nebraska!

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