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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
615 Reviews
Call Service Center (480) 339-7780

615 Reviews of Pinnacle Nissan - Service Center

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January 21, 2025

Excellent service and professional interaction thank you .. Look forward to my next appointment. and care of the car More

by zoeszorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a great experience. We can’t wait to welcome you back for your next appointment and continue taking care of your car. Your satisfaction means the world to us!

January 21, 2025

Pinnacle has always offered me top-notch service (for 14 years), though this last service left me very disappointed. I have to go back to the dealership for repairs. More

by BEACHHOUSE_PARADISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
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Jan 23, 2025 -

Pinnacle Nissan responded

We truly value your loyalty over the past 14 years, and we're sorry to hear that your recent service did not meet the high standards you’ve come to expect from us. We understand how frustrating it can be to need further repairs and want to assure you that we are committed to resolving the situation promptly. Please don't hesitate to reach out to us directly at 480-339-7780 so we can make things right and ensure your next visit is a positive one.

January 20, 2025

Always excellent communication and great deals for repairs. Very loyal and precise with everything they do! More

by chasenm96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Jan 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you appreciate our communication and deals. Your loyalty means a lot to us, and we're committed to maintaining that level of precision in every interaction. Looking forward to serving you again!

January 20, 2025

Wes is great. He knows his stuff. I was taken care of quickly. Waiting room is clean and comfortable. More

by trufrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes is the service department
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Jan 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Wes provided excellent service and that you enjoyed our waiting room. Your comfort and satisfaction are our top priorities. We look forward to seeing you again!

January 20, 2025

Friendly staff and quick turn around! Miguel got our car in quickly, offered a car wash, and even had an offer to help with our service! Appreciate it! Dan cashed us out and we were on ou More

by KATKAT1192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Valdez, Dan Thomas
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Jan 21, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with Miguel and Dan. Our team is dedicated to providing quick and friendly service, and your feedback means a lot to us. We look forward to seeing you again soon!

January 20, 2025

Everyone in every department is great. Customer service is stellar. Thank you for everything.that you do. More

by Judith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Thomas
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Jan 21, 2025 -

Pinnacle Nissan responded

Judith, thank you for your awesome review! We're thrilled to hear that you had such a positive experience with our team. Your kind words inspire us to keep delivering stellar service. We appreciate your support!

January 20, 2025

Honest guy who worked on my car on Saturday morning in Scottsdale. Thank you so much . More

by DENISES140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pinnacle Nissan responded

Thanks, Denise! We're thrilled to hear you had a great experience with our team in Scottsdale. We appreciate your kind words and look forward to helping you again in the future!

January 19, 2025

The exemplary care, attention detail and budget minded performance extended by all of your service staff is top tier I have been a loyal customer of yours for several years and bring all my vehicles to More

by RONSKIBA364
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joey Johnson, Dan Thomas, Billy
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Jan 20, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Joey and the team have consistently provided you with top-notch service. Your loyalty means the world to us, and we appreciate your recommendations. We're here to keep your vehicles in great shape for years to come!

January 19, 2025

Mike King was excellent! I am completely satisfied with my service at Pinnacle Nissan. I will always recommend Pinnacle Nissan for their quick and efficient customer service. More

by MUSASHI.MIYASHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Jan 21, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had an excellent experience with Mike King. Your satisfaction and recommendations mean a lot to us. We look forward to serving you again at Pinnacle Nissan!

January 19, 2025

Did not find the problem with the car, needed to bring back to continue to seek the intermittent problem More

by FUTUROGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Pinnacle Nissan responded

Intermittent problems can be particularly tricky, but our team is committed to working diligently until we get to the bottom of it. Please feel free to reach out to Anna Algiene at 480-339-7780 to arrange a follow-up appointment.

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