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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
321 Reviews
Call Service Center (480) 339-7780

321 Reviews of Pinnacle Nissan - Service Center

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October 26, 2024

I got prompt service not too long before closing time! It was Friday afternoon and I don’t live in town! More

by UPLIFTMIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear you received prompt service, especially on a Friday. We always strive to accommodate our customers, no matter the time. Safe travels, and we hope to see you again soon!

October 26, 2024

The service team at Pinnacle Nissan is amazing! Thank you Wes and Jordan for a great experience and getting us back on the road. More

by LINDSEYVANDEPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, Jordan
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks, Lindsey! We’re thrilled to hear you had a great experience with Wes and Jordan. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. Enjoy your time on the road!

October 25, 2024

Did not wash car as promised- completed all needed work as requested but did not wash as requested More

by FREESEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No nane
Report | Print
Oct 26, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

Billy the service advisor completed my sons vehicle service quickly. I was pleasantly surprised when they decided to wash my car also. Nice touch. More

by NATHANPETERSEN38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Oct 26, 2024 -

Pinnacle Nissan responded

Nathanpetersen38, we are so pleased you enjoyed your visit to Pinnacle Nissan!

October 25, 2024

Clean and easy to work with. Eddie was very helpful as well. Lounge area is a great place to get work done. More

by DUANE.TAYLOR-MASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Duane! We're thrilled to hear you found our space clean and conducive for work. Eddie truly appreciates your kind words. We aim to make every visit productive and enjoyable!

October 24, 2024

Everyone here was very helpful and kind to work with. Billy was very knowledgeable and courteous. More

by Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrari
Report | Print
Oct 26, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 24, 2024

It is convenient to where I live. I was able to schedule a time that worked for me. More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Oct 24, 2024 -

Pinnacle Nissan responded

Thanks for your feedback, Carl! We’re glad to hear our location and scheduling options worked well for you. Your experience is important to us, and we look forward to serving you again.

October 24, 2024

Mike the service tech was awesome to work with helpful and accommodating. He will be my go to person for sure More

by NOKESIVORAVONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike forgot last name
Report | Print
Oct 24, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Mike. Our team is dedicated to providing excellent service, and it’s fantastic to know he’ll be your go-to. We appreciate your feedback!

October 24, 2024

My service was quick and it was easy to make an appointment so that was nice More

by Erin Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 24, 2024 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Erin! We're thrilled to hear that you found our service quick and the appointment process easy. We strive to make things as convenient as possible for our customers. Looking forward to seeing you again soon!

Oct 25, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 24, 2024

I had a great experience with these guys. I would definitely come back if I had Wes as my advisor. More

by keekav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Oct 25, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Wes. We look forward to welcoming you back soon for more exceptional service!

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