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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
615 Reviews
Call Service Center (480) 339-7780

615 Reviews of Pinnacle Nissan - Service Center

Sort by
January 28, 2025

Billy and the dealership were fast, accommodating, and helpful. He coordinated my windshield replacement with my other repairs. More

by stickwithsteph
Recommend Dealer
Yes
Employees Worked With
Billy Ferreri
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Jan 29, 2025 -

Pinnacle Nissan responded

Thanks, Steph! We’re thrilled to hear that Billy and the team made your experience smooth and efficient. Your satisfaction is our priority, and we appreciate you sharing your positive experience!

January 28, 2025

Wes in the service department was great. He addressed my concerns I was having about my pathfinder and completed a diagnostic as well as the repairs within a few hours. I was able to pickup More

by CHRISTINA.MICHAELS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Jan 29, 2025 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Christina! We're thrilled to hear about your positive experience with Wes and that your Pathfinder is back on the road. Our team is always here to ensure your vehicle runs smoothly. Enjoy your drives!

January 27, 2025

Pinnacle Nissan did great job regarding my oil change and applying my semi annual paint protection. More

by MIKESMINIMARKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Jan 28, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear that Pinnacle Nissan took care of your oil change and paint protection so well. We appreciate your trust and look forward to serving you again in the future!

January 27, 2025

Easy to make,very prompt getting appolntment. Dan was especially nice in making sure everything was done in a timely manner. More

by PHEONIX01DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Jan 28, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're so glad to hear that scheduling was easy and prompt, and that Dan ensured everything was completed in a timely manner. We truly appreciate your kind words and look forward to helping you again soon!

January 27, 2025

I came in for a oil change and they tried to upsell an additional $700.00 worth of Service. More

by DEREKBARTHOLOMEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Pinnacle Nissan responded

We understand your frustration about the upsell offer during your recent oil change visit, and we truly appreciate your feedback. Our goal is always to provide transparent and helpful service, focusing on what’s best for your vehicle’s performance. Please feel free to reach out to Anna Algiene at 480-339-7780.

January 26, 2025

Once we got the warranty repair agreed and underway it was a huge amount of work they completed for us More

by jason.careless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear that once the warranty repair was agreed upon, our team was able to complete a significant amount of work for you. We appreciate your patience and trust in us throughout the process. If you need anything further, don't hesitate to reach out!

January 26, 2025

Good service. Good explanation of potential issues down the road. That’s all I’ve got. More

by dgorneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan von Hatten
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Jan 27, 2025 -

Pinnacle Nissan responded

Thanks for the great feedback! We're thrilled to hear you appreciated our service and explanations. If you have any more thoughts or questions, feel free to share. Your insights help us keep improving!

January 26, 2025

They took my car into the service center and did the 7500 mile service quickly. Also washed the car More

by CARMANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Pinnacle Nissan responded

Thank you for your review! We're glad to hear that your 7500-mile service was completed quickly and that your car was washed as well. We appreciate your feedback and look forward to assisting you with future service needs!

January 26, 2025

Was very helpful and nice, nothing but great things to say! No complaints at all. More

by CARISSA.CANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Pinnacle Nissan responded

Carissa, we're thrilled to hear you had such a positive experience! Our team loves going the extra mile to help, and your kind words mean a lot to us. Thanks for sharing your feedback!

January 26, 2025

No customer service. No communication from service center team. Service team is focused on themselves. Pinnacle loses the good service managers and has gone down hill fo More

by TV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Jan 28, 2025 -

Pinnacle Nissan responded

We understand the frustration of feeling unheard and we want to ensure that your concerns are addressed properly. We’ve shared your comments with our team to prevent this from happening in the future. If you’d like to discuss your experience in more detail or have any further concerns, please don’t hesitate to reach out to Anna Algiene at 480-339-7780.

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