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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
321 Reviews
Call Service Center (480) 339-7780

321 Reviews of Pinnacle Nissan - Service Center

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October 28, 2024

Phenomenal service and attention to detail. Very pleased with my experience and would recommend Pinnacle Nissan for any and all service needs More

by JUSTIN.LIPSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Justin! We're thrilled to hear you had a great experience and appreciate your recommendation. Our team is dedicated to providing top-notch service, and your support means the world to us!

October 28, 2024

Everything was great, keep up the good work. Great great great great great great great More

by George T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks, George! We truly appreciate your enthusiastic feedback. It's wonderful to hear that you had a great experience. We'll continue to strive for excellence and keep up the good work!

October 27, 2024

I already filled out a survey. Why am I getting another one. It doesn’t make any sense. More

by almshap1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike king
Report | Print
Nov 01, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 27, 2024

It was easy to get an appointment to have my 2021 serviced. Billy was great More

by Cas4012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

We're thrilled to hear you had a smooth experience scheduling your service! It’s wonderful to know Billy made a positive impression. Thank you for the kind words and for choosing us for your vehicle needs!

October 27, 2024

Great customer service. Warranty that i purchased when I bought my vehicle came into play and was totally covered. More

by SSHELDON3437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrari
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a great experience with our customer service and that your warranty worked perfectly for you. Your satisfaction means a lot to us, and we appreciate your kind words!

October 27, 2024

Was fine but was told over the phone it would take 1-2 hours and took 4. More

by DREWMASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Oct 28, 2024 -

Pinnacle Nissan responded

We understand how valuable your time is, and it’s disappointing to hear that your wait was longer than expected. Our goal is to keep you informed and provide timely service, so we’d like to understand what happened here. Please reach out to Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

October 26, 2024

Everyone at Pinnacle Nissan is amazing, friendly, professional, and genuine, but Eddie is the GOAT!!!!!! 👏🏼👏🏼👏🏼👏🏼 More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks, Jamie! We're thrilled to hear you had such a great experience with Eddie and our team. We appreciate your kind words and support!

October 26, 2024

Great customer service. Jordan was helpful and very professional. Definitely recommend and will be back for service More

by crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Crystal! We're thrilled to hear about your positive experience with Jordan. Our team is dedicated to providing top-notch service, and we can't wait to welcome you back soon!

October 26, 2024

Service was good, service adviser kepr me informed and my car was done on time. All in all a great experience. More

by KKPWASC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience and that our service adviser kept you informed. Timely service is our priority, and we appreciate your positive feedback!

October 26, 2024

Billy in the service center goes out of his way to make sure you and your car is treated right. More

by AELEW327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Billy provided you with such great service. Our team strives to ensure every customer feels valued and cared for. Your feedback means a lot to us!

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