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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
321 Reviews

321 Reviews of Pinnacle Nissan - Service Center

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October 30, 2024

Friendly, efficient and show genuine care. Clear communication, prompt and accurate diagnosis with follow-up repairs. More

by Tdl749019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Oct 31, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we look forward to serving you again in the future!

October 30, 2024

Jason was great! !!, fast service and, LOVE the complimentary carwash, fresh water and snacks Thank you. More

by annwas42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Jason and enjoyed the complimentary treats. We always aim to make our service as enjoyable as possible. Hope to see you again soon!

October 30, 2024

Jordan was a pleasure to deal with very happy with his help and oil change thanks Peter j More

by YANKEESFAN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 31, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Jordan and that you’re satisfied with your oil change. Your positive feedback means a lot to us!

October 30, 2024

Service is always quick and efficient! Wes and team are always there to help with any questions or concerns. I can always find a spot to get my car worked on. More

by AYUMBIEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Oct 31, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that you consistently experience quick and efficient service. Wes and the team are always ready to assist, and we're glad you find it easy to get your car worked on. Your support means a lot to us!

October 30, 2024

I’ve been coming here for years and will keep coming as long as the service continues to be this good. They are fair, informative and friendly. They have a good service waiting area with a lovely shopping/ More

by Bchic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan (service team)
Oct 31, 2024 -

Pinnacle Nissan responded

We're thrilled to hear that you've enjoyed our service for years! Your support means the world to us. We're glad you appreciate our waiting area and the nearby amenities. We look forward to continuing to provide you with the same great experience!

October 29, 2024

Great service, very easy and fast. Even offered to wash my car after with no extra cost More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Oct 30, 2024 -

Pinnacle Nissan responded

Sean, thanks for the fantastic feedback! We're thrilled to hear you had a great experience and appreciate our extra touches. Your satisfaction is our priority, and we look forward to serving you again soon!

October 29, 2024

Mike King is always fantastic to work with. Best service advisor I've ever worked with. More

by travis_robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Oct 30, 2024 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Travis! We're thrilled to hear that Mike made such a positive impression. We strive to provide the best service possible, and your kind words motivate us to keep up the great work!

October 29, 2024

Way out of my way, but you can’t beat their service and personal attention they give 365 More

by French
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Oct 30, 2024 -

Pinnacle Nissan responded

Thanks, French! We're thrilled to hear that our service and personal attention made the trip worth it. We appreciate your support and look forward to serving you again soon!

October 28, 2024

Westin Auer made it so easy to make an appointment and kept me informed of status of the maintenance. Great customer service- thank you! More

by Kmillerpmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin Auer
Oct 29, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Westin Auer provided you with excellent service and kept you informed throughout your appointment. Your feedback means a lot to us, and we're here to help whenever you need!

October 28, 2024

My salesman was right on time. I pulled up and he came right out. and asked me my problems.He was very considerate and very nice. More

by suziemorley01
Workmanship
Recommend Dealer
Yes
Employees Worked With
West
Oct 29, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that your experience with our salesman was positive and attentive. Our team always strives to provide excellent service, and your kind words motivate us to keep it up!

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