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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
321 Reviews
Call Service Center (480) 339-7780

321 Reviews of Pinnacle Nissan - Service Center

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November 01, 2024

Nav problem solved but no one in SVC Dept knows how to get the Driver Assist to continuously display on the dash. Google didn't help either More

by tmpatrick48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes in Svc Dept-
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear that your navigation problem has been resolved. For the issue with the Driver Assist display, we want to ensure you get the correct assistance. Please reach out to Anna Algiene at 480-339-7780, and she’ll be happy to help you with that. Your satisfaction is important to us!

November 01, 2024

Wes Auer is very helpful and upfront with his comments . He advised what should be done on my next visit More

by VGVCARRAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that Wes provided helpful advice during your visit. Our team is always here to ensure you have the best experience possible. Looking forward to seeing you again soon!

October 31, 2024

Excellent service. Superior communication and accepted mailed coupon with no issues. Was detailed in additional items recommended and I will schedule soon. More

by Gottaspintwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you experienced excellent service and superior communication during your visit. It's great to know that the process was seamless with the mailed coupon, and we appreciate your willingness to schedule additional services soon. If you have any questions or need assistance, feel free to reach out. We look forward to seeing you again!

October 31, 2024

We encountered a small difference in what service I originally requested. The service manager rectified the situation quickly. More

by Sackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destoano
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your 5-star review! We're glad to hear that our service manager was able to quickly resolve the issue you encountered. Your satisfaction is our top priority, and we appreciate your understanding. We look forward to serving you again in the future!

October 31, 2024

Great service ! ! Recommend this dealership to anyone with a Nissan, knowledgeable and efficient. Will use for all my needs More

by jharris-az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service team and found us knowledgeable and efficient. Your recommendation means a lot to us! We look forward to serving all your Nissan needs in the future. Safe travels!

October 31, 2024

I think staff is Friendly and kind . They are nice. Their advice is also helpful and good. More

by ogasawara971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your kind words! We're delighted to hear that you found our staff friendly, kind, and helpful. We strive to provide the best service possible, and your feedback reinforces our commitment to excellence. We look forward to seeing you again soon!

October 31, 2024

Wes, in service is amazing. So were the guys who returned my car. Great service as usual More

by ANYTHINGFORPAISLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! We're so glad to hear that Wes and the team provided you with amazing service. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 31, 2024

Took my truck in to replace 16 year old window tint. 5!windows done, excellent quality and job was completed in one day. More

by DANDCAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin Auer
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Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience getting your truck's window tint replaced. It's wonderful to know that the quality met your expectations and that we were able to complete the job in a timely manner. If you need any further assistance or services in the future, don’t hesitate to reach out! Enjoy your newly tinted windows!

October 31, 2024

Service was good……. .on time and efficient. Having too type 15 words is silly and frustrating More

by DAVECOX822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear that you had a good experience with our service team. Being on time and efficient is important to us, and we appreciate your recognition. If there's anything else we can assist you with in the future, please don't hesitate to reach out!

October 30, 2024

My car was serviced in the time that they stated and I was told about other things that need to be taken care of. I gave them the go ahead to fix it and everything was done, correct More

by kerry10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Kerry! We're thrilled to hear you had a great experience with our service. Keeping you informed and getting the job done right is our priority. We appreciate your trust in us for your car care!

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