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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
636 Reviews
Call Service Center (480) 339-7780

636 Reviews of Pinnacle Nissan - Service Center

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June 12, 2025

We live in north central AZ. Had an issue with our AC. The dealership investigated the potential issue thoroughly and sai all looked good. There was no charge ehich we were SO gr More

by JOESDOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service dept
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June 11, 2025

I really recommend this auto service. Eddi Fernandez was kind and attentive provided excellent customer service More

by Isabel128708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Jun 12, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Eddi. Our team strives to provide excellent service, and it's great to know we hit the mark. We appreciate your recommendation!

June 10, 2025

The Salesman Moses was friendly, professional and well informed about the vehicle I picked out. I will definitely send him some referrals. More

by Richard@titandiamond.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Monclova
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Jun 12, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Richard! We're thrilled to hear that Moses provided such a great experience. Your referrals mean a lot to us, and we look forward to serving you and your friends in the future!

June 06, 2025

Billy was very professional. He treated me with care and respect. Just what you want: no nonsense. More

by teddyklaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
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Jun 09, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Billy provided you with a professional and respectful experience. We aim to keep things straightforward for our customers. Your feedback means a lot to us!

June 05, 2025

Very good sales and service personnel it was very nice and very good and very helpful great service More

by khamourobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear that our sales and service teams provided you with such a positive experience. Your satisfaction is our priority, and we appreciate your support!

June 05, 2025

Eddie at Nissan gave the best customer service I’ve ever had at a service department. He took care of my issue and helped me by providing a loaner vehicle right away and without barriers. I can’t say this h More

by HEATHERJCHRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Jun 09, 2025 -

Pinnacle Nissan responded

Thank you for sharing your positive experience, Heather! We're thrilled to hear that Eddie provided you with outstanding service and support. Our team is dedicated to making your visit as smooth as possible, and it’s great to know we hit the mark for you. We appreciate your feedback!

June 04, 2025

Eddie provided excellent customer service. Answered all my questions. Checked my tires which were fine. Friendly and approachable and authentic. He didn't come off as salesman and was honest. More

by ASOENARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Report | Print
Jun 05, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with Eddie. Our team strives to provide genuine service, and it’s great to know he made an impact. We appreciate your feedback and look forward to serving you again!

June 02, 2025

Wes is supper nice and on top of his work all the time. Thanks for your attention to all the details. More

by Renieh Alratrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Jun 03, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're happy to hear Wes is attentive and consistently on top of his work. We appreciate your kind words and your business!

June 02, 2025

This dealership does a good job and doesn't keep you waiting and the waiting has a lot of things to keep you occupied More

by LCPARTIPILO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We’re glad to hear you enjoyed your experience and found our waiting area engaging. We strive to make every visit comfortable and efficient for our customers. Your support means a lot to us!

June 02, 2025

I have always had a great experience at Pinnacle Nissan. They are all so friendly & helpful! More

by chelseasand27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experiences at Pinnacle Nissan. Our team works hard to provide friendly and helpful service, and your feedback means a lot to us. Looking forward to seeing you again soon!

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