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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.7
305 Reviews

305 Reviews of Pinnacle Nissan - Service Center

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November 21, 2024

Quick and efficient. Notified of recall notice as soon as I called for service. Scheduled right away. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferretriin service
November 21, 2024

The service rep was good. The people who worked on my truck didn’t tighten the oil plug and it leaked oil on my driveway. I was able to fix the issue and then I had a family e More

by AARONSCHNEIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Were super accommodating with dealing with my car after brought in with multiple issues. Gave me a rental car for a few days free of charge while they fixed everything. Very professional. More

by laurenrolfe930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
November 21, 2024

My recent trip to the Nissan service center was 5-star. Jordan V, My dedicated service rep ensured complete service, addressed all of my concerns and then some. I appreciate Jordan V and his crew for exped More

by ssurkis01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Pinnacle Nissan service center was a pleasure to work with. The man we dealt with was helpful and explained everything. I would highly recommend them to anyone who owns a Nissan. More

by ALLISONYANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Very easy to book appointment online. I waited in customer area which was clean and pleasant. More

by KELLYSUEBLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Very friendly. They always have your car on time, no matter what the service is. More

by Isabel128708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez. he has been helping us for more than a year. He is very friendly and always takes his time to answer our questions .
November 20, 2024

All was good. Wish it didn’t 2 hours for oil change as I had to wait. More

by Janna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I have no issues with the service center all was performed to expected levels and everything is working properly, Thanks More

by Joser3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear everything went smoothly and that you're satisfied with our service. Your support means a lot to us, and we look forward to serving you again in the future!

November 19, 2024

Got me in on time and out with in an hour. Very nice people working there More

by Scottkuskowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferrari
Nov 20, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a quick and pleasant experience. Our team works hard to ensure everyone feels welcome and valued. Looking forward to seeing you again soon!

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