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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
267 Reviews
Call Service Center (480) 339-7780

267 Reviews of Pinnacle Nissan - Service Center

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November 12, 2024

Service advisor was efficient and courteous. The work was completed in a effective manner and on time. More

by EZULAICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie fernandez
Report | Print
November 12, 2024

Consistent , great service and gets work done right the first time. Wes is great to work with. More

by rspetersen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
November 11, 2024

Cant thank Cory and Eddie enough. They are always incredibly helpful and Cory is so meticulous with the alignments. 10/10. 5 stars. More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory and Eddie
Report | Print
Nov 12, 2024 -

Pinnacle Nissan responded

Taylor, we’re thrilled to hear about your positive experience with Cory and Eddie! Their dedication to providing top-notch service truly makes a difference. Thank you for your kind words and for rating us 10/10! We look forward to serving you again soon!

November 10, 2024

Great service; they were pleasant, fast and professional. They explained what they were going to do. More

by barbnjeffries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Pinnacle Nissan responded

Thanks, Barb! We're thrilled to hear you had a great experience with our team. Providing pleasant and professional service is our priority, and we're glad it showed. We appreciate your feedback!

November 10, 2024

Easy process as usual with repairs and customer service at Pinnacle Nissan. In and out More

by skoehlerures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie and John
Report | Print
Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had a smooth experience with our repairs and customer service. Our team strives to make every visit efficient and pleasant. We look forward to seeing you again!

November 09, 2024

Wes, my advisor, was thorough and kept me up to date on the progress of the repairs. Great job. More

by HOOSIERSONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Wes provided you with thorough updates during your repairs. Your satisfaction means a lot to us, and we appreciate your support!

November 09, 2024

Every employee that I encountered was warm and comforting, and made the process very easy More

by OJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy was great as well
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Nov 11, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear that our team made your experience so positive. We strive to create a welcoming environment, and your feedback means a lot to us. Looking forward to serving you again soon!

November 09, 2024

The service manager is friendly and looks out for the customer’s best interest. I am confident with the quality of the service and repairs made to my Rogue. More

by reeneyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear that our service manager made a positive impression and that you're confident in the quality of our repairs. Your satisfaction is our priority, and we appreciate your trust in us!

November 08, 2024

Timely and efficient. Thanks for the service. La La La La La La La La La More

by WILLMARTIN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy F
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you found our service timely and efficient. Your feedback means a lot to us, and we’re here to keep delivering the best experience possible.

November 08, 2024

Excellent service. John Destefano was very professional and kind. Really appreciate that. Well documented work performed. Appreciate that as well. More

by watkinslarry970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Report | Print
Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had such a positive experience with John. Our team takes pride in providing professional service, and your appreciation for the documentation means a lot. Hope to see you again soon!

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