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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
298 Reviews
Call Service Center (480) 339-7780

298 Reviews of Pinnacle Nissan - Service Center

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November 20, 2024

I have no issues with the service center all was performed to expected levels and everything is working properly, Thanks More

by Joser3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2024

All was good. Wish it didn’t 2 hours for oil change as I had to wait. More

by Janna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2024

Great customer service! Everyone was very helpful and knowledgeable. Will be returning for my next service! More

by lauren.noto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 19, 2024

Got me in on time and out with in an hour. Very nice people working there More

by Scottkuskowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferrari
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Nov 20, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a quick and pleasant experience. Our team works hard to ensure everyone feels welcome and valued. Looking forward to seeing you again soon!

November 19, 2024

I was pleased with how respectful my service writer Edie and how he took care of me and what I needed done More

by amandablake424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Nov 20, 2024 -

Pinnacle Nissan responded

Amanda, we're thrilled to hear about your positive experience with Edie! Our team strives to provide respectful and attentive service, and it's great to know we met your expectations. Thank you for taking the time to share your feedback!

November 19, 2024

Billy and Team are great. Friendly and focused service. Good follow up.and communication. I am confident with their service. More

by pauljvado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrire Srvice
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Nov 20, 2024 -

Pinnacle Nissan responded

Thanks, Paul! We’re thrilled to hear you had a great experience with Billy and the team. Providing friendly and effective service is our priority, and your confidence in us means a lot. We look forward to serving you again!

November 18, 2024

I had a wonderful experience with the service at Pinnacle Nissan. The staff was professional, friendly, and attentive to my needs. They made the entire process smooth and hassle-free.I truly appreciate their More

by SUNILMALI06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your fantastic experience with our team. Your kind words about our service mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future!

November 18, 2024

It's great that the dealership offers complimentary first time oil service. Not to mention the two paint coating. More

by john65warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Pinnacle Nissan responded

Thanks for your feedback, John! We’re glad you appreciate the complimentary oil service and paint coating. Your satisfaction is important to us, and we’re always looking for ways to improve. We hope to see you again soon!

November 17, 2024

I am very impressed with this dealership and especially the service center. Eddie Hernandez is very knowledgeable and I feel that he is telling me the truth. As a single woman I am skeptical of dealerships More

by starleneb26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez
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Nov 18, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Eddie and our service center. Building trust with our customers is a top priority, and we're glad Eddie has made a lasting impression. We appreciate your support and look forward to serving you again!

November 17, 2024

This dealership has some of the friendliest people and some of the best customer service I’ve ever experienced. More

by richgsteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Pinnacle Nissan responded

Rich, thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Providing excellent service is our priority, and it’s great to know we made a lasting impression. We look forward to welcoming you back!

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