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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
606 Reviews
Call Service Center (480) 339-7780

606 Reviews of Pinnacle Nissan - Service Center

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April 02, 2025

Drop off was quick and easy. I waited in the service area waiting room. It was clean with coffee and snacks. Check out was fast. Car was washed too. More

by BKTR12901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2025

The service advisor Dan did a great job of explaining the work to be done to my Murano. It’s always easy to get an appointment at Pinnacle Nissan. More

by quadlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Apr 02, 2025 -

Pinnacle Nissan responded

Thank you for sharing your positive experience! We're glad to hear that Dan was able to clearly explain the work needed for your Murano and that scheduling an appointment was easy for you. We strive to make every step of the process as smooth as possible, and it’s great to know we met your expectations. Thanks for choosing Pinnacle Nissan!

April 01, 2025

Dan assessed my problem quickly and was able to get my car back to me the next day! More

by Alyssaweiss14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Apr 02, 2025 -

Pinnacle Nissan responded

Alyssa, we're thrilled to hear about your positive experience! Dan works hard to provide quick solutions, and it’s great to know he delivered for you. Thank you for the fantastic review!

March 27, 2025

Service was quicker than promised. Agent was friendly and helpful. Waiting room was comfortable and well supplied with coffee and snacks. More

by RFTEICHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department only
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Mar 28, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear that you had such a positive experience with our service and enjoyed the amenities in our waiting room. Your feedback motivates us to keep providing top-notch service. We look forward to seeing you again!

March 21, 2025

Very quick and smooth service Great lounge and coffee. The service tech was great too. More

by BDRINC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear about your positive experience! It’s great to know you enjoyed our lounge and coffee, along with the service from our tech. Your feedback motivates us to keep delivering top-notch service. Thanks for sharing!

March 21, 2025

I bought my car here about seven months ago and my experience with car dealerships was always a nightmare until I came to pinnacle Nissan. Wow the people here are amazing and included with my car with More

by stonehenge7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear about your positive experience at Pinnacle Nissan. Our team strives for excellence, and it’s great to know we exceeded your expectations. Your kind words motivate us to keep delivering top-notch service. We appreciate your support and look forward to serving you again!

March 21, 2025

Provided services and updates on my computer that weren’t asked for and or communicated with they just did it without permission. Services I would’ve turned down They did do compensation by not charging me More

by William Hineman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
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Mar 24, 2025 -

Pinnacle Nissan responded

We strive to improve our processes and ensure that our customers are fully informed. If you would like to discuss this further, please reach out to Anna Algiene at 480-339-7780.

March 18, 2025

Quick and proficient. Very helpful. Easy to get an appointment. I would recommend this place to everyone More

by TKD_OFFICER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Von Hatten
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Mar 19, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team works hard to ensure quick and helpful service, and your recommendation means a lot to us!

March 15, 2025

I think they did an excellent job of diagnosing the problem, locating parts and fixing it. More

by LSHEEHELAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes in service
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Mar 18, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Diagnosing issues efficiently and providing quality service is our priority. Looking forward to serving you again in the future!

March 15, 2025

Service Advisor Wes Auer is very service-minded and exceeds expectations regarding present and future service service needs. More

by douglas.oberhamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Mar 18, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Douglas! We're thrilled to hear that Wes exceeded your expectations. Our team is dedicated to providing top-notch service, and it’s great to know you felt that commitment. We appreciate your support!

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