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Pinnacle Nissan - Service Center

Scottsdale, AZ

4.6
615 Reviews

615 Reviews of Pinnacle Nissan - Service Center

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April 25, 2025

Awesome! My car needed a lot of work and it was explained in a way I could understand and completed efficiently. More

by ERIN.COLLINS.90
Recommend Dealer
Yes
Employees Worked With
Eddie!
April 24, 2025

The dealership is overall a pleasant place to visit. I believe the service department quotes and pricing are marked fairly. More

by EPOOH0570
Recommend Dealer
Yes
Employees Worked With
Jordan
April 19, 2025

Excellent service Billy has always been my service advisor and he's awesome. He keeps me informed on how to keep my car running great for as long as possible. More

by JON92
Recommend Dealer
Yes
Employees Worked With
Billy
Apr 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Billy has provided you with excellent service and valuable advice. Keeping your car running smoothly is our priority, and it’s great to know you're satisfied. We appreciate your support!

Apr 23, 2025 -

Pinnacle Nissan responded

Jon92, we are so pleased you enjoyed your visit to Pinnacle Nissan!

April 18, 2025

Your staff was friendly, informative, timely and no surprises. All my needs were met and I’ll be back. More

by Harmsway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Fernandez
Apr 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that our team made your experience positive and seamless. We look forward to welcoming you back soon!

Apr 23, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 18, 2025

Great service that is completed in a timely manner. I like how they reach out to you to discuss any service recommendations and the cost that would incur. A shout out to Joey Johnson! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Apr 21, 2025 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you enjoyed our service and appreciated the communication. Joey will be glad to know he made a positive impact. Your support means a lot to us!

April 18, 2025

Great service that is completed in a timely manner. I like how they reach out to you to discuss any service recommendations and the cost that would incur. A shout out to Joey Johnson! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Apr 23, 2025 -

Pinnacle Nissan responded

Codyautumn, thank you for the high star rating!

Apr 23, 2025 -

Pinnacle Nissan responded

Codyautumn, we are so pleased you enjoyed your visit to Pinnacle Nissan!

April 18, 2025

Great service that is completed in a timely manner. I like how they reach out to you to discuss any service recommendations and the cost that would incur. A shout out to Joey Johnson! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson
Apr 23, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 15, 2025

Dealership is thorough and timely in its service. Even washed my car for me before turning it to me More

by TREBORKAIDUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience with our service team. We always aim to go the extra mile, and we're glad you noticed! Looking forward to serving you again soon.

April 12, 2025

I had trouble with a faulty oil filter that required 2 extra trips to the dealership because oil was leaking onto my garage floor Jordan worked hard to get the problem resolved and I appreciate his effort More

by STEVEWALLACEHOMES
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 14, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Jordan went above and beyond to resolve your oil filter issue. Your satisfaction is our priority, and we appreciate your patience throughout the process. If you need anything else, we're here to help!

April 12, 2025

Service was good. We came 30 mins early on our schedule but we were accomodated.. Fast service. More

by JO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Apr 14, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're glad to hear you were accommodated and enjoyed our fast service. We always strive to make every visit a great experience. Looking forward to seeing you again soon!

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