Pinnacle Nissan

Had a wonderful experience! we were  expecting the worse and it was the complete opposite!! We enjoyed ourselves immensely and not once felt pressured or bullied into settling for a vehicle.. Dan Stan worse and it was the complete opposite!! We enjoyed ourselves immensely and not once felt pressured or bullied into settling for a vehicle.. Dan Stanton and Josh leader provided us with exceptional customer service and even though we were the last ones there (walking out of the dealership around 11:30 pm) we enjoyed there company and they made the whole process easy and comfortable! I would and will recommend these two wonderful employees to any friends, family, coworkers, classmates, neighbors,  looking to buy a vehicle! Two thumbs up!! More

After 3 long months and four car repairs later, I finally did it. What almost everyone dreads, going to the dealership to purchase a new vehicle. The pushy car salesmen that hounds you as soon as you walk in did it. What almost everyone dreads, going to the dealership to purchase a new vehicle. The pushy car salesmen that hounds you as soon as you walk into the parking lot, the uneasy feeling you get when you get home and realize you got hussled … I was definitely not looking forward to my journey to dealerships. I went to several car dealerships close to my area and left each one feeling uncomfortable with the salesperson and discouraged that I was not going to find my dream vehicle. I had seen an internet listing of an awesome deal for a used Nissan Altima at Pinnacle peak Nissan so I immediately headed over to that location. I just want to say right off the bat; this was the BEST car buying experience I have ever had. I don’t know if I am able to name drop but Dan Stanton the Car Salesman and Josh Leader the finance man were incredibly awesome! They seriously made this a smooth sailing experience! Dan provided exceptional customer service and seriously calmed my nerves about the whole car buying experience. I was so nervous the whole evening and he always assured me this was going to be a fun an exciting experience, not once did I feel like he was just trying to close a deal and sell a car. Everyone I came in contact with that evening had been so awesome! It had been a long evening and Josh our finance man, turned our “signing papers ordeal” into a good time. He had my family and me laughing and seriously made that part of the process so much easier. If you are looking for a vehicle and want to be in great hands, please go down to Pinnacle Peak and ask for these particular gentlemen. I swear they are very cool guys to do business with and I’d hope you would feel the same about your car buying experience as I did. I am now driving in the vehicle of my dreams! Thank you Dan and Josh you guys are truly amazing and I am very grateful that you were part of my dream car buying experience! I would/will recommend you too anyone I know that is interested in purchasing a vehicle. Thank you so much! *** There had been another gentleman John that assisted me with getting a great deal on my Black ’10 Altima. Thank you for working with me to get my payment low and get me into a great vehicle for an awesome price. More

They shoved me out the door in a big hurry with a car that had safety issues that had not been fixed and with a car that I did not want; promising to me that they would find a replacement car for me righ that had safety issues that had not been fixed and with a car that I did not want; promising to me that they would find a replacement car for me right away but that I could take the car home for now and they would continue to look for the perfect car for me. Now they have abandoned the search for the "right" car for me and I'm stuck with a car that they shoved me out the door with. I have called them every day for the last month asking them to make this right and they are refusing to cancel the deal and do a deal on a car that I want. They even had to call me back into the dealership a week later saying that the service hadn't been done on my car and this took time (twice) out of my very busy work schedule to come back and get a loaner car so they could do service work on the car that was supposed to be done before I even took the car off the lot. I didn't want to take the car home the day they forced it on me; but they promised to rectify the situation with a car of my liking and still have not done that. Even my bank says that they are OK with cancelling the deal and doing one on a car that I am happy with; but Pinnacle is saying the bank won't do it because the bank has the title; this is NOT true. My bank even said "camp on Pinnacle's doorstep until they resolve this - and as a matter of fact you can set Pinnacle on fire as far as we're concerned - because we've seen too many nasty deals and unhappy customers come through Pinnacle". This is my bank's opinion of these guys! More

I was there 5hrs and 45min. Totally unecceptable. No one new one knew what the other one was doing. Came back several times after agreeing the price I wanted then said he couldn't do it. All my options were new one knew what the other one was doing. Came back several times after agreeing the price I wanted then said he couldn't do it. All my options were not explained. Started out with another guy who showed me a new car with the wrong sticker on it.The only person I would talk to again is Richard Luna. I could tell he felt bad as things went bad. All I wanted to do is come done there to talk to Richard . I felt like I was attaced and never really did deal with Richard. At this time I need to be compensated for my time and stress before I would recommend this dealership or come back More

John Hartley started the experience of buying in the right direction with no pressure and was very helpful. Once at the dealership met Jose Rivera he was prompt in showing the vehicles answering whateve right direction with no pressure and was very helpful. Once at the dealership met Jose Rivera he was prompt in showing the vehicles answering whatever questions I may have being patient and helpful with also no pressure. Financing was set up prior to actually selecting the vehicle which helped a great deal in not getting into something I could not afford or waste my time looking at something not in my value range. Once done the finance and GM were very helpful carried on conversation as if we knew each other about routine conversation not on how they needed to put me in a vehicle. The professional manner these men showed restores my faith in dealerships in general although Pinnacle is the place I would do business with again. One more thing....The dealership partnered with the 100Club of Arizona and donates proceeds to this group in which I believe shows how considerate they are of others. thank you All and pleasure doing business with you. Respectfully Lawrence Nunez More

I would recommend this dealership to a friend mainly due to the fact of how they went out of their way to help me through the bumps we encountered through the process of purchasing my car. We ran into some to the fact of how they went out of their way to help me through the bumps we encountered through the process of purchasing my car. We ran into some snags dealing with the bank first accepting then not accepting a loan and the owner of pinnacle Nissan as well as john cruz helped me significantly with the issues. More

I had been turned down by a few other dealerships and they were able to make it work very quick and easy. It was a great experience. they were able to make it work very quick and easy. It was a great experience. More

Mr. Rivera spent the better part of the day with my daughter and I as we looked for a used car. We test drove three cars and asked a lot of questions. Joe was very professional and only answered questi daughter and I as we looked for a used car. We test drove three cars and asked a lot of questions. Joe was very professional and only answered questions and did not pressure us at all. He made the visit and resultant paper work and negotiations tolerable. A real credit to the dealership. I'll be back and recommend them highly. More

Our experiance with Pinnacle Nissan was a great experiance. From the time we arrived and were greeted, the Pinnacle team was very engaging and respectful of us. David Diemer, who was our Sales Re experiance. From the time we arrived and were greeted, the Pinnacle team was very engaging and respectful of us. David Diemer, who was our Sales Rep., was a very easy to work with. He listened to our desires for our new car and was able to drive us to the car that we wanted. He made recommendations that were reasonable and did not try to over sell us on what we were looking for. He accommodated us and was able to transfer his knowledge of the vehicle that we choose and was able to compare to another model we considered. The overall sales process was reasonable. The price point that we were looking at and what was negotiated was within a very reasonable amount. The dealership held to there committment to us, even when there was a question if they went to far on their price to us. We would recommend this dealership and David Diemer as a sales rep to deal with. He will treat with respect and listen to your wants and needs in buying a new Nissan. More

Not only did I purchase a vehicle from Pinnacle Nissan once, but I just went today and bought another vehicle from Pinnacle Nissan because of how great everyone is! I worked with Tamer Abdouni the first t once, but I just went today and bought another vehicle from Pinnacle Nissan because of how great everyone is! I worked with Tamer Abdouni the first time, and have nothing but great thingss to say about him. He is helpful, knows what he is talking about and helps you, the customer, any way he can to get you into a car youw ould like. The only reason I went back to Pinnacle Nissan is because of Tamer. Whenever myself, or anyone in my family needs a vehicle, Pinnacle Nissan if my first choice, and it is mostly because of Tamer. Besides Tamer being a great salesman, everyone at Pinnacle Nissan is very nice and helpful. They work with you the best they can and make sure to work hard to get you into your vehicle at a price you are comfortable with. More