Pinnacle Nissan

My salesperson, David Dallman, was great. That's where my "great" experience ended. My experience with the next SEVEN people has prompted this diatribe regarding the unscrupulous, shady, demeaning p where my "great" experience ended. My experience with the next SEVEN people has prompted this diatribe regarding the unscrupulous, shady, demeaning practices Pinnacle Nissan considers acceptable. After a deal was made, I was taken down the long, walk of shame called Finance. I was told I would be given a .9% finance rate...I took an hour to read every line of my paperwork and everything was in order. 2 weeks go by and I received a call saying I needed to come in "to talk about" my financing. I made them discuss the issues on the phone and I was told I needed $6k more for a down payment. No go... They call me back that afternoon with "good news". They can finance me. Great! I ask specifics and of course they don't have them. I dupe them and say I have my debit card and I'm ready to make a larger down payment but need the specifics. Suddenly they "find the paperwork". My interest rate jumped from.9% to TWENTY ONE POINT NINE PERCENT. Again, no go... A few days go by and now they're putting a lot of pressure on me to bring their car back. They try to put me into a 2010 Caliber with 75k miles, and when I refused to test drive the car the salesman told me that I was being too picky and if I didn't like it then I needed to give him the keys to the 2013 Rogue I purchased over 2 weeks earlier and we were done. He never spoke to me again. The GM was supposed to meet with me...he never came our of his office. My original salesperson gave me a ride because I was afoot. I was unwilling to make a deal with the devil and Pinnacle Nissan is the epitome of just that. Unfortunately, my story is the norm. This is one if the shadiest businesses I have ever dealt with...I'll be sure to warn everyone I know to stay away. David Dallman, if you ever leave this dealership let me know, as I would recommend you but not at your current place of employment. More

Stacy was the best salesman I have ever dealt with. He made what would have been an awful experience into a pleasure. I would go back and buy a car from him again, so would my parents. Just don't have any made what would have been an awful experience into a pleasure. I would go back and buy a car from him again, so would my parents. Just don't have anything to do with Wade or KC-they are rude rude rude. More

I wanted to buy a 2003 Lincoln town car that was advised on car trader at there dealer ship so I used there chat system to get somebody to call me. I had to wait for sometime for a call when I was able to g on car trader at there dealer ship so I used there chat system to get somebody to call me. I had to wait for sometime for a call when I was able to get answers for car done then came to final the price I was told the was a 399 wax chip fee put on the car I pay for which NOT mention in there add and there dealer fee was higher than other I check but they really told to buy this car. I told them I would sleep on call in the morning because I am out of state I offered a down payment and the following week pay off the car then come and get it. The next morning I found out they would NOT expect a down payment and I told that other people looking at the car and even if I had I down payment they could still buy it because I had not pay it in full. they expect me to trust them site unseen to a buy car but they don't trust costumers out of state to buy a car even thought they advise it. I would not buy a car from them! More

Pinnacle Nissan is the most unethical company I've ever dealt with. Never, never, never do business with them! I called about a used Nissan Altima 2.5 SL for $12,998. I spoke with KC, he said that ever dealt with. Never, never, never do business with them! I called about a used Nissan Altima 2.5 SL for $12,998. I spoke with KC, he said that it was the one with leather and that I should come down to test drive it. I got down there and they said it was a certified pre-owned vehicle so there was some additional fees (Almost $4,000 more than the list price). I told them that it was out of my budget, so they worked out a "deal" for me. I signed and gave them $2,200 in cash! They gave me a hand written letter for my receipt...then they said they would contact me what they find out about the financing. I didn't hear back from them for almost a week. They took the add for the car down. I finally drove down there and they said that I didn't qualify without a co-signer. I got a co-signer and then when we were about to sign, they said that they had the price wrong the whole time! Said it was a misprint...so they said the actually price was $16,000 vs. $12,998. I told them that it was false advertising and but they said that there was nothing they could do. So I got my money back and forgot about it. I still had no car, so a few weeks later I was researching nissan altimas and I saw the same add again! It was back, with the same pictures, with the same price, but now it was even a little bit less than before! I messaged their chat person immediately and told them that they should stop posting cars that were the wrong price. And without me even mentioning which one I was talking about, he said, you mean the Nissan altima 2010 with the leather? They knew what they were doing and its a bate and switch technique. Do yourself a favor and never do business with them. In fact, please spread the word that NOBODY should do business with them! So terrible!!!!! KC and JJ seemed really nice but they are just in it for money and they don't care about customer service. They are big scammers. STAY AWAY!! PLEASE! No matter how enticing it is, I never want anybody promoting their business EVER! More

Amazing customer service.... Best car buying experience ever..... The sales person answered all our questions.... Worked with our credit situation and got us the best deal and an awesome interest rate. ever..... The sales person answered all our questions.... Worked with our credit situation and got us the best deal and an awesome interest rate. More

I had a great experience at Pinnacle Nissan. I will buy all my future cars at this store. The staff was helpful and courteous. I am very happy with my new car. I have never been treated so great while t all my future cars at this store. The staff was helpful and courteous. I am very happy with my new car. I have never been treated so great while trying to buy a car. More

Had the best Experience at the dealership with Corey Allen ,Sales and his manager made is a very easy process to purchase a car from Pinnacle Nissan all the Sales Managers were very professional and als Allen ,Sales and his manager made is a very easy process to purchase a car from Pinnacle Nissan all the Sales Managers were very professional and also the finance department Eugene Kwon I would highly recommend coming to this dealership and making a purchase from them because I had experienced very Great time at the so don't hesitating coming to the dealership. More

Been to the dealership five times, due to them keep calling me back and promising on the price. I have a text and voice recording from two of the salesmen if I come back you can have the 2013 Sentra SR calling me back and promising on the price. I have a text and voice recording from two of the salesmen if I come back you can have the 2013 Sentra SR stock number N15418 for $319.00 a month not a penny more . We were trading in our 2013 Elantra to make this deal. So we went back there a fifth time thinking that would not play games with us. We did some paperwork everything was agreed upon with the salesmen, Ren and Cory . He told us to wait to get us back into financing with Ken Barkl. Sat down with him had almost all the paperwork done for financing he said everything looks good you guys have excellent credit. Then he claims he can not find the numbers that the salesmen and we agreed on. So he picks up all the paperwork and leaves the room. Brings in some one else and this guy asks us what numbers we agreed on with the salesman. I told him $319.00 a month for 84 months. He said no way we can not do that, I said that's what we agreed on and I also have a text and voicemail of that price. He wanted to see that on my phone so he took a picture with a text message on his phone and left the room. He later told me he could not do the deal at that price, but this is what I can do. I told him the deal was already done if your going to raise the price again we are out of here. So he said we can not sell the car for that payment. I told my wife get up we are so out of here, After being here for about FIVE HOURS NOT HAPPY WITH THIS EXPERIENCE BEING LIED TO. More

My experience with the Pinnacle Nissan's New Car Sales was a Horrible Experience! I intended to purchase a new car that day. I left there without a new car and will never return to Pinnacle Niss Sales was a Horrible Experience! I intended to purchase a new car that day. I left there without a new car and will never return to Pinnacle Nissan. The sales guy I had was a very nice young man that unfortunately chose the wrong line of work. His last name is Sandless and his coworkers there at Pinnacle Nissan New Car Sales nicknamed him "Sadness". The sad thing is this poor kid is "Educated" and is being tought the New Care Sales business by Pinnacle Nissan uneducated creepy dishonest swindlers. My advise to Sandless "look for a new job". You are better than that and not good at the car sales thing. Trust me Mr. Sandless one of these days you will try the hard line tactic they tought you on someone who is going to climb over the desk kick your xxx. That's exactly what is going to happen because I personally just about did that! Grow up Sandless and use your education to be a productive citizen. Hanging out with those uneducated creepy sales guys and trying to learn their dishonest line of work is nothing to be proud of. Sandless ask yourself - Do you think your parents are proud to say their son is a car salesman? I don't think so. Sandless make your parents proud and use your education to find a meaningful job that you and your parents can both be proud of. To the Pinnacle Nissan Sales guys who keep calling me - pouting, begging and pleading for me to let them make everything right - "STOP CALLING" I purchased my new Nissan from Coulter Nissan the next day. Coulter Nissan gave me a better price on the same exact car with the same fully loaded options. Coulter Nissan was actually a pleasent experience. Sandless I hope you make the right decisions in life and leave the "Sadness" days behind you. Those co workers of yours at Pinnacle Nissan are nothing but trouble and the nickname they gave you should have been your first sign of trouble. Good luck Mr. Sandless More

Our experience with Pinnacle Nissan started when the President of our company used to buy cars at Pinnacle Nissan. When I decided I wanted a new car, I went to Pinnacle Nissan because of this previous President of our company used to buy cars at Pinnacle Nissan. When I decided I wanted a new car, I went to Pinnacle Nissan because of this previous association. Our salesperson was fantastic and took real good care of us in a very short time. For a wonderful experience, go to Pinnacle Nissan. You won't regret it. More